The long-standing advice to avoid specific “spam words” in emails is largely outdated and often misleading. Modern email deliverability is a complex interplay of factors, with sophisticated spam filters evaluating context, sender reputation, authentication, and user engagement, rather than simply flagging individual keywords. Relying on such lists can hinder effective communication and distract from truly impactful deliverability strategies.
Key findings
Context is king: Modern spam filters (like those at Gmail and Outlook) analyze the entire email, including subject line, body content, sender information, and even how recipients interact with similar emails. A single word out of context is unlikely to trigger a spam filter on its own.
Reputation matters most: Sender reputation, including IP reputation and domain reputation, is the primary factor determining inbox placement. This is built over time through consistent sending practices, low complaint rates, and high engagement. Learn more about why emails go to spam.
Engagement signals: Filters learn from user behavior. If recipients consistently open, click, and reply to your emails, your sender reputation improves. Conversely, low engagement or high spam complaints can harm your deliverability.
Authentication is fundamental: Properly configured SPF, DKIM, and DMARC records are crucial for authenticating your emails and proving you are who you say you are. A lack of proper authentication is a far greater red flag than any specific word. Understand DMARC, SPF, and DKIM.
Outdated advice: Lists of spam words often stem from a time when filters were simpler and more keyword-dependent. These lists are no longer relevant, as detailed by Mailmodo's discussion on the topic.
Key considerations
Focus on value: Instead of obsessing over single words, concentrate on providing genuinely valuable content to your subscribers. This fosters engagement and builds a positive sender reputation.
List hygiene: Regularly clean your email list to remove inactive or invalid addresses. Sending to engaged recipients significantly boosts your sender reputation and reduces the likelihood of hitting spam traps.
Holistic deliverability: Adopt a comprehensive approach to email deliverability, encompassing technical setup (SPF, DKIM, DMARC), sender reputation management, content quality, and list engagement.
Quality over quantity: Sending fewer, higher-quality emails that resonate with your audience is more effective than mass-sending emails riddled with unnecessary keyword avoidance tactics.
What email marketers say
Many email marketers still encounter or even share articles promoting lists of 'spam words' to avoid. However, seasoned marketers increasingly recognize that this advice is outdated and often counterproductive. They emphasize that focusing on genuine value, list health, and overall sender reputation yields far better results than trying to circumvent an archaic keyword-based filtering system.
Key opinions
Nonsensical word lists: Marketers frequently express amusement or frustration at lists that include common, innocuous words like 'here,' 'wife,' or 'subscribe' as spam triggers, highlighting their irrelevance.
Contextual understanding: A key opinion is that modern filters understand context, making isolated 'spam words' meaningless. The entire message, header, and sender history contribute to filtering decisions.
Focus on good practices: Instead of avoiding words, marketers suggest concentrating on fundamental deliverability practices, such as maintaining a healthy list and avoiding suspicious email practices, as highlighted by ActiveCampaign's advice.
Engagement over keywords: High engagement rates and low spam complaints are seen as far more critical signals for inbox placement than the presence or absence of specific words. Understanding how spam complaints impact deliverability is key.
Key considerations
Beyond subject lines: While subject lines are important, the overall email content, design, and sender behavior are more significant. Focus on crafting compelling messages rather than sanitizing every word.
Audience relevance: Ensure your content is relevant and expected by your audience. Irrelevant content, regardless of keywords, can lead to low engagement and spam complaints.
Modern filtering models: Marketers should educate themselves on how modern spam filters operate, moving beyond simple keyword matching to understand machine learning and AI-driven detection methods. SpamAssassin is no longer relevant to modern email deliverability.
Beware of traffic-driven content: Many 'spam word' articles are published for search engine traffic, not accurate information, and marketers should be critical of their advice.
Marketer view
Email marketer from Email Geeks notes the absurdity of common words like 'Here', 'Wife', 'Teen', 'Subscribe', and '#1' being flagged as spam triggers in outdated lists, highlighting the disconnect from real-world email usage. This makes the advice impractical and often laughable.
24 Mar 2023 - Email Geeks
Marketer view
Marketer from FluentCRM advises that while certain words can be associated with spam, the most common email spam words are those that promise too much or use manipulative language. They emphasize that identifying alternatives for these specific terms can help keep emails out of the spam folder.
10 May 2024 - FluentCRM
What the experts say
Industry experts are unified in their dismissal of static 'spam word' lists as a primary deliverability concern. They consistently point to advanced filtering algorithms that prioritize sender reputation, authentication, engagement metrics, and overall email hygiene. The consensus is that focusing on building a positive sending relationship with recipients and ISPs is infinitely more effective than trying to outsmart a keyword list.
Key opinions
Outdated concept: Experts agree that the concept of avoiding specific spam words is largely obsolete. Modern spam filtering is far more sophisticated than simple keyword matching, making these lists irrelevant.
Reputation-centric: The core of modern deliverability lies in sender reputation. ISPs assess a sender's history, complaint rates, engagement, and authentication before any content analysis.
Holistic filtering: Spam filters use a holistic approach, considering hundreds of signals. This includes email authentication (SPF, DKIM, DMARC), email volume, list quality, and user interaction signals. These are the true determinants of inbox placement, not individual words.
Misguided effort: Spending time and effort on 'spam word' avoidance is seen as a wasted effort that diverts attention from truly impactful deliverability strategies, such as improving engagement and maintaining good list hygiene.
Key considerations
Educate clients: Experts often need to re-educate marketers and businesses on the realities of modern email filtering, moving them away from outdated myths.
Prioritize technical setup: Ensuring proper SPF, DKIM, and DMARC alignment and robust domain reputation is paramount. Learn how to boost email deliverability rates through technical solutions.
Content quality: While single words don't trigger filters, genuinely spammy or deceptive content will. Focus on clear, honest, and valuable messaging.
User experience: Ultimately, if recipients consistently mark your emails as spam, your deliverability will suffer. User feedback is a powerful signal. Avoid practices like purchased email lists which often lead to negative user experience and spam complaints.
Expert view
Expert from Email Geeks expresses surprise that virtually the same articles on what words and phrases to avoid in spam filters are still being published. They believe these articles held value years ago but are no longer useful now, questioning the intent behind their continued circulation.
25 Mar 2023 - Email Geeks
Expert view
Expert from SpamResource emphasizes that modern spam filters prioritize a sender's overall reputation and analyze emails holistically, moving beyond simple keyword matching. This means the sender's history and trustworthiness are far more critical than individual words.
15 Feb 2024 - SpamResource
What the documentation says
Technical documentation from major email providers and internet standards bodies consistently emphasizes a multi-layered approach to spam filtering, moving far beyond simplistic content analysis. Their guidelines highlight sender authentication, reputation metrics, and recipient engagement as critical elements, with content being assessed in a broader, contextual framework. Keyword lists are conspicuously absent from these authoritative sources.
Key findings
Reputation scores: Documentation from major mailbox providers (e.g., Google, Microsoft) primarily focuses on sender reputation scores, which are derived from a composite of factors including IP and domain history, volume, and complaint rates. This is a primary filtering mechanism.
Authentication standards: Internet standards like RFC 7208 (SPF), RFC 6376 (DKIM), and RFC 7489 (DMARC) are fundamental for email authentication. Their proper implementation signals legitimacy to receiving servers, which is heavily weighted in spam detection.
User feedback loops: Official postmaster tools (e.g., Google Postmaster Tools) provide data on user spam complaints and engagement, indicating that direct user feedback is a significant input for filtering algorithms.
Machine learning context: Advanced email filtering systems (as implicitly described by Google's and Microsoft's security whitepapers) leverage machine learning to analyze patterns across billions of emails, making decisions based on complex algorithms rather than simple word lists. This is explored further in Mailmodo's guide.
Key considerations
Adherence to standards: Documentation consistently advises adhering to established email sending and authentication standards. Deviation from these is a much larger risk than any specific word choice.
Recipient behavior focus: ISPs emphasize that recipient behavior (opens, clicks, replies, spam complaints, deletions without opening) heavily influences filtering decisions. Your email click-through rate is important here.
Content quality over keywords: While extreme spammy content is flagged, documentation does not suggest a strict blacklist of words. Instead, it implicitly encourages high-quality, relevant content that genuinely engages subscribers.
Trust and reputation building: The overarching theme in documentation is building and maintaining a trustworthy sender reputation, which is a continuous process of good sending practices and positive recipient interactions.
Technical article
Documentation from Google Postmaster Tools outlines that overall sender reputation, based on factors like IP and domain history, spam rate, and user feedback, is a key determinant for inbox placement. It does not mention specific word triggers for spam.
01 Jan 2024 - Google Postmaster Tools
Technical article
Documentation for RFC 7489 (DMARC) stipulates that DMARC enables senders to indicate that their emails are protected by SPF and/or DKIM, and instructs receiving mail servers on how to handle authentication failures. This technical alignment is crucial for legitimate email delivery.