The advent of GDPR significantly altered email deliverability, creating both initial challenges and long-term benefits. Marketers experienced an initial dip in deliverability due to increased sending volumes from re-permissioning campaigns and sending to old, unengaged lists. However, GDPR's mandate for explicit consent ultimately proved advantageous, forcing marketers to clean their lists and adopt a 'quality over quantity' approach. This resulted in smaller, yet far more engaged, subscriber bases, which in turn reduced spam complaints and increased positive engagement signals, boosting overall deliverability. Concurrently, unmanaged email volume spikes consistently proved detrimental. Internet Service Providers (ISPs) typically flag sudden, large increases in sending volume as suspicious, irrespective of GDPR's influence. This often leads to messages being blocked, throttled, or routed to spam folders, highlighting the critical need for careful volume management, such as gradual IP warming, in conjunction with maintaining high-quality, consented lists to preserve a strong sender reputation and ensure inbox placement.
11 marketer opinions
GDPR profoundly reshaped email marketing practices, compelling a critical pivot towards explicit consent and higher list quality, which ultimately enhanced long-term deliverability by fostering more engaged subscriber bases. This regulatory shift initially led to some deliverability challenges, partly due to the surge in re-permissioning campaigns and the use of older, less-engaged lists. However, the resulting emphasis on subscriber engagement significantly reduced spam complaints and improved positive signals. Simultaneously, unmanaged email volume spikes continued to pose a significant threat to deliverability, as Internet Service Providers (ISPs) consistently view sudden, uncharacteristic surges as suspicious, irrespective of regulatory changes. Such spikes frequently lead to messages being blocked, throttled, or diverted to spam folders, underscoring the ongoing necessity for meticulous volume management and adherence to consistent sending patterns, especially when leveraging the higher-quality lists cultivated post-GDPR.
Marketer view
Email marketer from Email Geeks shares her central thesis that deliverability took a dip around GDPR due to massively increased volume and people sending to old lists, but that it should improve as senders go back to their natural or post-GDPR volume. She explains that at the time, Microsoft and AOL had not started to improve, while Gmail had, and mentions having a few customers mediate issues with Hotmail.
1 Jul 2022 - Email Geeks
Marketer view
Email marketer from Email Geeks responds by stating that the interpretation of 250ok data for deliverability trends is suspect, noting that Gmail shows increased/rebounding deliverability, and Microsoft/AOL show a long-term decline. He agrees that volume spikes are not much loved by ESPs.
15 Jul 2024 - Email Geeks
4 expert opinions
The evolution of email deliverability was notably influenced by GDPR and managing email volume fluctuations. While GDPR presented initial challenges, its core mandate for re-permissioning ultimately provided a hidden benefit. This regulatory push led senders to meticulously clean their lists, removing unengaged or invalid contacts. The result was a significantly improved list quality, which in turn boosted engagement metrics, reduced negative feedback like bounces and spam trap hits, and strengthened sender reputation. For compliant senders, this translated directly into enhanced deliverability. Conversely, substantial email volume spikes, particularly during seasonal peaks, continued to pose a distinct threat. Internet Service Providers closely monitor sending patterns, and abrupt, uncharacteristic increases in volume can trigger spam filters and damage a sender's reputation, irrespective of their list hygiene practices. Effectively managing these surges through strategic segmentation, consistent engagement, and gradual IP or domain warming remains crucial to avoid deliverability setbacks.
Expert view
Expert from Spam Resource explains that GDPR, while posing initial challenges, offered a hidden benefit for email deliverability. The mandate to re-permission email lists prompted senders to remove unengaged subscribers and invalid addresses, leading to cleaner lists and improved engagement metrics. This, in turn, positively impacted sender reputation and deliverability rates for compliant senders.
17 Jun 2024 - Spam Resource
Expert view
Expert from Word to the Wise shares that GDPR's requirements, especially repermissioning, significantly improved email deliverability for many companies. By pushing businesses to reconfirm consent, it effectively purged mailing lists of inactive, unengaged, or invalid contacts, thereby reducing bounces, complaints, and spam trap hits. This process enhanced sender reputation and contributed to better inbox placement.
19 Aug 2022 - Word to the Wise
5 technical articles
The landscape of email deliverability has been significantly shaped by the interplay between GDPR's regulatory shifts and the practical challenges of managing email volume spikes. GDPR, by enforcing explicit consent, prompted marketers to undertake substantial list cleaning efforts. This resulted in more engaged, higher-quality subscriber lists, which inherently improved deliverability by reducing negative feedback like spam complaints and boosting positive engagement signals. Concurrently, unmanaged surges in email sending volume consistently posed a threat to deliverability, as Internet Service Providers interpret sudden, uncharacteristic increases as suspicious activity. Such spikes can severely damage sender reputation, leading to email throttling, blocking, or misdirection to spam folders. Ultimately, both factors underscore the paramount importance of a strong sender reputation, which is built on user feedback, proper consent acquisition, and consistent, well-managed sending patterns.
Technical article
Documentation from Mailchimp explains that GDPR's requirement for explicit consent led to marketers cleaning their email lists, resulting in smaller but more engaged audiences. This improvement in list quality and engagement ultimately positively affected email deliverability by reducing spam complaints and increasing positive engagement signals.
8 Jul 2023 - Mailchimp
Technical article
Documentation from Twilio SendGrid explains that sudden, significant increases in email sending volume can negatively impact sender reputation and deliverability, as ISPs may flag such activity as suspicious. They recommend gradually increasing sending volume over time, known as IP warming, to maintain consistent deliverability.
20 Jan 2022 - Twilio SendGrid
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