The belief that tracking pixels directly cause emails to be marked as spam is a common misconception in email marketing. While modern spam filters can detect these pixels, their mere presence is not usually the primary reason an email lands in the spam folder. Instead, deliverability issues related to tracking pixels typically arise from broader problems, such as poor sender reputation, misleading content, or non-compliance with email best practices.
Key findings
Indirect effect: Tracking pixels alone do not directly trigger spam filters. Instead, issues arise when they are associated with other spam indicators or a poor sender reputation.
Detection by filters: Spam filters are sophisticated enough to detect tracking pixels, and some may assign a low score based on their presence if other suspicious elements are also present. However, this is usually a small factor.
Privacy features: Newer privacy features in email clients (like Apple Mail Privacy Protection) can pre-fetch images, including tracking pixels, which can distort open rate metrics without necessarily impacting deliverability negatively.
Context matters: The impact of a tracking pixel heavily depends on the overall email content, sending practices, and the sender's history. A legitimate sender with a good reputation is unlikely to be penalized for using them.
Key considerations
Focus on fundamentals: Prioritize strong email authentication (SPF, DKIM, DMARC), maintaining a clean list, and sending relevant, engaging content. These factors have a much larger impact on email deliverability than tracking pixels.
Monitor your reputation: Regularly check your domain and IP reputation using tools like Google Postmaster Tools. A low reputation is a significant red flag for spam filters.
Transparency: Be transparent about your tracking practices, especially if operating in regions with strict privacy regulations like GDPR. Transparency can build trust and reduce spam complaints.
Understand open rates: Recognize that open rates, especially since privacy updates, are not a perfect metric. Focus on more reliable engagement indicators such as clicks, conversions, and replies. For more information, check out this discussion on Quora about tracked emails.
What email marketers say
Email marketers often express confusion and varying opinions regarding the impact of tracking pixels on email deliverability. Some believe that the presence of these pixels could be a direct cause for emails landing in the spam folder, while others, particularly those with more experience, dismiss this as a myth. The general sentiment leans towards the idea that pixel tracking itself is not the primary issue, but rather a symptom or a minor contributing factor when other, more significant deliverability problems are at play.
Key opinions
Misconception: Many marketers encounter the notion that tracking pixels inherently harm deliverability, often from sources that oversimplify complex email systems.
Ignoring real issues: Some marketers are accused of being oblivious to the real reasons their emails are filtered to spam, blaming tracking pixels instead of fundamental issues.
General tracking acceptance: Most acknowledge that tracking is ubiquitous in email marketing and legitimate campaigns are not penalized solely for its presence.
Educate clients/teams: It is crucial to correct misunderstandings about deliverability factors, ensuring that attention is directed toward impactful strategies.
Avoid superficial fixes: Removing tracking pixels, images, or links without addressing underlying deliverability problems will not improve inbox placement and may hinder valuable analytics.
Distinguish between HTML and plain text: Understand that emails appearing as plain text (without images) are still typically HTML-formatted under the hood and may contain tracking elements.
Accurate metrics: Focus on meaningful metrics beyond vanity open rates. If emails are genuinely going to spam, the solution lies in diagnosing the actual deliverability issues, not just eliminating tracking.
Marketer view
A marketer from Email Geeks observes that they have heard similar claims from B2B marketers who were unaware that their emails were being filtered to spam for reasons unrelated to tracking pixels. This highlights a common misunderstanding in the industry regarding the actual causes of deliverability issues.
27 Jun 2023 - Email Geeks
Marketer view
An email marketer from Email Geeks humorously requests a link to the original LinkedIn post that sparked the discussion. This indicates a shared interest in identifying and addressing misinformation circulating within the email marketing community.
27 Jun 2023 - Email Geeks
What the experts say
Experts in email deliverability consistently clarify that while tracking pixels are detectable by spam filters, their presence alone is not a direct cause for an email being marked as spam. Instead, experts emphasize the overarching importance of sender reputation, engagement, and content quality. They caution against simplistic interpretations of deliverability factors and highlight that legitimate email marketing often relies on such tracking without negative consequences, provided other best practices are followed.
Key opinions
Reputation is key: If a domain has a poor reputation, then email deliverability will suffer, but this is not solely due to the pixel. The pixel only becomes a factor in a broader context of negative signals.
No blanket blocking: Experts are generally unaware of any spam filter that arbitrarily (willy-nilly) sends mail to spam just because it contains a tracking pixel. This suggests a more nuanced evaluation by Mailbox Providers (MBPs).
Pixels are everywhere: Tracking is pervasive across the internet, including in emails. Legitimate email services widely use pixels for analytics, implying their general acceptance by MBPs.
Spam filter scoring: While pixels are trivially detected, systems like SpamAssassin might score them as part of broader meta-rules, meaning their contribution to a spam score is usually minimal and conditional on other factors, such as a poor domain reputation or content issues. For more on Mail Privacy Protection, see this article from Word to the Wise.
Key considerations
Holistic view: Deliverability is a complex interplay of many factors. Isolating one element, like tracking pixels, as the sole cause of spam placement is often misleading. Focus on your overall email program health, including email authentication records like DMARC, SPF, and DKIM.
Spam trap awareness: While pixel tracking doesn't cause spam, sending to spam traps will severely impact your deliverability, regardless of whether you track opens or not.
Content and engagement: Ensure your content is relevant and your audience is engaged. Low engagement or high complaint rates are much stronger spam signals than a tracking pixel.
Contextual filtering: Mailbox providers often consider tracking pixels in the context of other suspicious elements, such as suspicious links or an unusually high number of images, rather than penalizing their standalone presence.
Expert view
An email deliverability expert from Email Geeks asserts that if the domain has a bad reputation, then emails might land in spam. However, they are unaware of any spam filter that would indiscriminately send mail to the spam folder solely because it contains a tracking pixel. This indicates that tracking pixels are not a primary, standalone trigger for spam filters.
27 Jun 2023 - Email Geeks
Expert view
An email deliverability expert from Email Geeks emphasizes the widespread nature of email tracking, stating that "we get tracking from everywhere." This highlights the ubiquity of tracking pixels and suggests they are generally accepted components of most digital communications, not inherently suspicious.
27 Jun 2023 - Email Geeks
What the documentation says
Official documentation and research on email deliverability typically describes tracking pixels as small, transparent images used for analytics, confirming their common use in legitimate email marketing. While they are a detectable component of HTML emails, documentation rarely singles them out as a direct cause of spam filtering. Instead, they are considered within the broader context of email content, sender behavior, and adherence to established email standards and privacy regulations.
Key findings
Purpose: Tracking pixels are primarily used to gather data on email engagement, such as open rates, and are a standard feature in many email marketing platforms, as described in guides like how tracking pixels in HTML emails work.
Detection mechanics: These pixels work by loading an image from a server when an email is opened, thereby signaling engagement. This process makes them detectable by email clients and filters.
Not a standalone spam trigger: Technical documentation does not typically list tracking pixels as an independent, high-severity spam trigger. Instead, they are usually one of many elements assessed by a spam filter's algorithm.
Potential for misuse: While legitimate, tracking pixels can be misused by spammers to validate email addresses, which can then lead to increased unsolicited mail. IONOS Digital Guide elaborates on how tracking pixels are used in online marketing.
Key considerations
Image blocking: Many email clients block images by default. This can prevent tracking pixels from loading, affecting open rate accuracy without necessarily indicating a spam problem.
HTML structure: The proper implementation of HTML, including the placement and number of images or tracking elements, can influence how an email is perceived by filters. Avoid overly complex or suspicious HTML.
Link quality: While pixels are images, their associated links or the overall link strategy (e.g., too many links, suspicious domains) can raise red flags with spam filters, as noted by Klaviyo.
Legitimate use cases: Documentation supports that pixels are a legitimate tool for analytics in permission-based email marketing. Filters are designed to identify malicious intent, not just the presence of a pixel.
Technical article
Email on Acid notes that if a tracking pixel does not load correctly, the email may be marked as unopened even if the recipient has actually opened it. This highlights a limitation of pixel-based tracking, where its effectiveness relies on image rendering.
21 Jun 2016 - Email on Acid
Technical article
The IONOS Digital Guide explains that when a spam email is opened, and it contains a tracking pixel, the pixel can load and mark the associated email address as valid. This unfortunate side effect can lead to the email address being registered and used within hacker networks.