When a BIMI logo doesn't appear in Yahoo Mail after implementation, several factors can be at play. DMARC policy must be set to 'quarantine' or 'reject.' It's wise to allow a 72-hour waiting period for display. Sender reputation may need to be established. Verify the BIMI DNS record is correctly formatted and accessible. The SVG image must meet specific criteria, being publicly accessible via HTTPS, of a specific format and under 32KB. VMC certificates must be issued by accepted Certificate Authorities. Enroll in Yahoo's Complaint Feedback Loop (CFL) through the Sender Hub. Use tools like aboutmy.email for implementation checks. While a VMC isn't always required for Yahoo, it’s recommended. Also consider that logo display inconsistencies can occur across Yahoo domains and app versions, and reaching out to Yahoo Mail support may be necessary for specific issues. BIMI primarily serves as a brand indicator, and should not be thought of as a deliverability tool.
10 marketer opinions
After implementing BIMI, the logo may not immediately appear in Yahoo Mail due to various reasons. These include: DMARC policy settings, which should be set to 'quarantine' or 'reject'; potential delays in logo display requiring a waiting period; sender reputation not meeting Yahoo's threshold; incomplete implementation steps, necessitating a checklist review; inconsistencies in logo display across Yahoo domains or app versions; failure to enroll in Yahoo's Complaint Feedback Loop (CFL) or sender hub, or DNS records or SVG requirements are not right; and the possibility of needing direct support from Yahoo Mail to resolve specific account issues. A VMC is recommended but may not be required for Yahoo.
Marketer view
Email marketer from Gmass shares that some users had to wait to enroll in the Yahoo feedback loop through their sender hub, and after approval was granted they were able to see the logo working.
22 Feb 2022 - Gmass
Marketer view
Email marketer from Quora states that if the BIMI logo still isn't showing up after checking all the settings, trying to reach out to Yahoo Mail's support team directly can help solve specific account issues.
20 Mar 2025 - Quora
4 expert opinions
When BIMI logos fail to appear in Yahoo Mail post-implementation, experts recommend a multi-faceted approach to troubleshooting. This includes verifying BIMI implementation and reputation using tools like aboutmy.email. Crucially, enrollment in Yahoo's Complaint Feedback Loop (CFL) via the Sender Hub is highlighted as a potentially effective solution for improving logo visibility upon approval. Ensuring the SVG file is properly formatted and served over HTTPS is also critical. Additionally, it's important to remember that BIMI primarily serves as a brand indicator, not a deliverability tool, so its implementation shouldn't be expected to directly impact deliverability rates.
Expert view
Expert from Spam Resource explains that to fix Yahoo BIMI issues it is important to ensure that your SVG file is properly formatted and served over HTTPS. If the SVG file has any issues it will result in your logo not being displayed.
27 Jul 2022 - Spam Resource
Expert view
Expert from Word to the Wise explains that to resolve BIMI logo display issues on Yahoo, ensure enrollment in Yahoo's Complaint Feedback Loop (CFL) through their Sender Hub, as this often improves logo visibility once approved.
25 Jan 2024 - Word to the Wise
4 technical articles
According to official documentation, the failure of a BIMI logo to display in Yahoo Mail after implementation is often tied to specific technical requirements. The DMARC policy must be set to 'quarantine' or 'reject'; a 'none' policy will prevent the logo from appearing. Errors in the BIMI DNS record can also hinder display, necessitating careful verification of its format and accessibility. Furthermore, the SVG image must conform to particular format standards, be publicly accessible via HTTPS, and remain under 32KB in size. Finally, if using a VMC, it must be issued by an accepted Certificate Authority.
Technical article
Documentation from Agari outlines that your VMC (Verified Mark Certificate) may not be issued by an accepted Certificate Authority. Confirm you're using an accepted authority.
27 Nov 2023 - Agari (Proofpoint)
Technical article
Documentation from Yahoo Help Central explains that for BIMI to work on Yahoo Mail, you need to ensure your DMARC policy is set to 'quarantine' or 'reject'. A policy of 'none' will prevent the BIMI logo from displaying.
6 Aug 2023 - Yahoo Help Central
How do I implement BIMI and get my logo to show in Gmail and Yahoo Mail?
How do I set up Complaint Feedback Loop (CFL) within Yahoo SenderHub with DKIM domain, and why is my BIMI logo not showing?
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