Suped

What should I do about a weird SPF domain/IP sending from my client's domain?

Summary

When a client's domain is being used by a suspicious SPF domain/IP, the primary recommendation is a layered approach to security, combining proactive measures with monitoring and response. Implement and strictly enforce DMARC policies (quarantine or reject) and enhance domain security by carefully reviewing and configuring SPF/DKIM records. Ongoing monitoring of SPF records, DNS settings, and email headers is crucial for detecting unauthorized changes. If you suspect malicious activity, investigate unusual email activity from your domain, consider listing the IP on a blocklist, and report incidents to relevant authorities. Experts also highlight the importance of understanding domain spoofing. Furthermore, if there are signs of compromised accounts/infrastructure locking them down, changing credentials, assessing damage, identifying source of breach and fixing vulnerabilities is crucial.

Key findings

  • DMARC enforcement: Implementing DMARC policies with 'quarantine' or 'reject' actions is critical for managing unauthenticated emails.
  • Security Enhancement: Enhancing domain security using properly configured SPF and DKIM records.
  • Continuous Monitoring: Regular monitoring of SPF, DNS, and email headers helps identify anomalies quickly.
  • Investigation of Activity: Investigating unusual email activity through email logs and monitoring user accounts for any signs of compromise.
  • Threat Response: Blocklisting suspicious IPs and reporting domain spoofing to the relevant authorities.
  • Account/Infrastructure compromise response: For a compromised account/infrastructure, locking it down, assessing damage, and identifying source of breach are necessary.

Key considerations

  • Domain Spoofing Understanding: Gain a solid understanding of domain spoofing and its potential harm to brand and customer trust.
  • Proactive Security Measures: Implement strict security settings as a first-line defense against future attacks.
  • Authorized Sending Sources: Specify and confirm only authorized hosts for your domain in SPF records.
  • Incident Reporting: Don't hesitate to report incidents of spoofing to law enforcement.
  • Evaluate compromise: If compromise is indicated evaluate and follow escalation procedures.

What email marketers say

11 marketer opinions

When dealing with a suspicious SPF domain/IP sending from your client's domain, the consensus is to take a multi-faceted approach focusing on detection, prevention, and reporting. Recommendations include: setting SPF policies to 'quarantine' or 'reject' instead of 'none' to actively block unauthorized emails, implementing and monitoring DMARC to manage emails failing authentication checks, and enhancing domain security through DKIM and SPF records. Regular monitoring of SPF records, DNS settings, and email headers is crucial for identifying unauthorized changes and suspicious origins. If malicious activity is confirmed, consider listing the IP on a blocklist and reporting the incidents to relevant authorities. A foundational understanding of domain spoofing and its potential impact on brand and customer trust is also essential.

Key opinions

  • Policy Enforcement: Changing SPF policies from 'none' to 'quarantine' or 'reject' can help prevent unauthorized emails from being delivered.
  • DMARC Implementation: Implementing and monitoring DMARC policies is vital for managing emails that fail authentication and for gaining insights into authentication results.
  • Enhanced Security: Using DKIM and SPF records enhances domain security and verifies the authenticity of sent emails.
  • Regular Monitoring: Continuous monitoring of SPF records, DNS settings, and email headers is crucial to detect unauthorized activity.
  • Reporting Abuse: Confirmed malicious behavior should be reported to blocklists and relevant authorities.

Key considerations

  • Understanding Spoofing: A deep understanding of domain spoofing and its implications is important for protecting your brand and customers.
  • Proactive Measures: Adopting proactive measures to tighten security will help to prevent this problem from happening in the future
  • Review Records: Carefully review SPF and DKIM records to identify any unauthorized services or IP addresses
  • Setup Alerts: Set up alerts to notify you of any modifications

Marketer view

Email marketer from Email Vendor Guide recommends enhancing domain security by implementing DomainKeys Identified Mail (DKIM) and Sender Policy Framework (SPF) records. These records help verify the authenticity of your emails.

28 Jul 2023 - Email Vendor Guide

Marketer view

Email marketer from AuthSMTP suggests changing from a policy of 'none' to 'quarantine' or 'reject'. This will tell the server to treat any invalid emails as spam or reject them.

17 Jun 2023 - AuthSMTP

What the experts say

5 expert opinions

Experts provide a range of advice regarding suspicious SPF domain/IP activity originating from a client's domain. One perspective suggests that it may be domain spoofing, and there might be limited immediate action to take, as ESPs may already be filtering the messages. An alternative view is to address the problem directly by securing potentially compromised accounts or infrastructure. If a compromised account is confirmed, locking down the account, changing credentials, and assessing damage is necessary. For compromised infrastructure, remediation involves identifying the source of the breach and fixing vulnerabilities. Regardless of approach, email authentication is seen as a valuable tool for increasing trust, improving spam filtering, and protecting against phishing and spoofing attacks.

Key opinions

  • Domain Spoofing: The issue could be domain spoofing, where the impact may be mitigated by existing ESP filtering.
  • Compromised Account: If a compromised account is identified, securing the account, changing credentials, and assessing the damage is essential.
  • Infrastructure Breach: Compromised infrastructure requires identification of the breach source and remediation of vulnerabilities.
  • Email Authentication: Email authentication strengthens trust and provides better spam protection.

Key considerations

  • Limited Action: There may be limited immediate action possible if ESPs are already handling spoofed emails.
  • Account Security: Focus on securing and remediating potentially compromised accounts by changing credentials and reviewing settings.
  • Infrastructure Security: Investigate and address potential infrastructure breaches through vulnerability patching and system rebuilding.
  • Authentication Benefits: Implementing and improving email authentication can increase trust and prevent phishing and spoofing.

Expert view

Expert from Spamresource.com responds that email authentication improves trust, enables better spam filtering, and protects brands from phishing and spoofing attacks.

27 Nov 2023 - Spamresource.com

Expert view

Expert from Word to the Wise explains if you determine that it is a compromised account, you'll need to lock down the affected account, change credentials and assess the damage. Check sent items, filters, and forwarding rules.

20 Oct 2023 - Word to the Wise

What the documentation says

5 technical articles

Technical documentation emphasizes the importance of email authentication to address suspicious SPF domain/IP activity. Key actions include: implementing DMARC with a policy of 'quarantine' or 'reject' to manage unauthenticated emails and monitoring DMARC reports. SPF records enable organizations to designate authorized sending hosts within the DNS. Email authentication, in general, helps verify the legitimacy of senders, mitigating email-based attacks. Investigating unusual email activity through email logs and monitoring user accounts is crucial for detecting potential compromises.

Key findings

  • Authentication Failure: Unrecognized sending domains failing SPF checks should be marked as authentication failures.
  • DMARC Policy: Implementing DMARC with 'quarantine' or 'reject' policies helps manage unauthenticated emails.
  • SPF Records: SPF records allow specification of authorized sending hosts in the DNS.
  • Mitigating Attacks: Email authentication reduces the effectiveness of phishing, BEC, and malware delivery attacks.
  • Unusual Activity: Investigating unusual email activity is key to detecting potential compromises

Key considerations

  • Verification Process: Verify if the sending domain is listed as a valid source.
  • DMARC Reporting: Monitor DMARC reports for insights into authentication results.
  • Log Analysis: Analyze email logs to identify the source of the unusual activity.
  • Account Monitoring: Monitor user accounts for signs of compromise
  • SPF Configuration: Ensure SPF records are properly configured and up to date.

Technical article

Documentation from IETF explains that email authentication mechanisms allow a receiving organization to verify that a message was sent by a domain authorized to send on behalf of the apparent sender. Authentication reduces the effectiveness of many email-based attacks, including phishing, business email compromise, and malware delivery.

2 Oct 2023 - IETF

Technical article

Documentation from Microsoft states that SPF records allow an organization to specify the authorized hosts which are allowed to send mail from a given domain by creating a specific record in the Domain Name System (DNS).

23 Mar 2025 - Microsoft

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