The consensus across experts, marketers, and documentation sources is that a parent domain's reputation significantly impacts the deliverability and sender reputation of its subdomains. While subdomains are often used to isolate email streams and protect the main domain, they are not entirely independent. A poor parent domain reputation, resulting from spam complaints, blacklisting, or other negative sending practices, can negatively impact subdomain deliverability. Google's machine learning algorithms recognize attempts to use subdomains to circumvent filters when the parent domain has a bad reputation, treating new subdomains with suspicion. Consequently, fixing the parent domain's reputation becomes crucial. Furthermore, ISPs and search engines consider the association between parent domains and subdomains when filtering emails. Maintaining proper email authentication, good list hygiene, and regularly monitoring the reputation of both the parent domain and subdomains are vital for ensuring successful email deliverability.
9 marketer opinions
The reputation of a parent domain significantly influences the deliverability and sender reputation of its subdomains. While subdomains can help isolate email streams and protect the main domain, they are not entirely independent. A poor parent domain reputation, stemming from spam complaints, blacklisting, or other negative sending practices, can negatively impact subdomain deliverability. Setting up infrastructure correctly, implementing authentication, and maintaining good list hygiene are also essential. Despite the benefits of subdomains, awareness of the parent domain's reputation is crucial for achieving good deliverability.
Marketer view
Email marketer from Mailjet shares that a parent domain's reputation significantly impacts subdomain deliverability. If the parent domain has a poor sender reputation due to spam complaints or blacklisting, subdomains can inherit these issues, leading to deliverability problems.
20 Feb 2024 - Mailjet
Marketer view
Marketer from Email Geeks explains authentication and reputation are different things. Building sender reputation takes time and requires sending emails that people open and click. If the test messages are going to spam then it is hard to build reputation.
8 Nov 2022 - Email Geeks
5 expert opinions
The parent domain's reputation significantly impacts subdomain deliverability. A bad parent domain reputation affects the subdomain's reputation, especially with Gmail, as Google's machine learning detects attempts to evade filters. Although subdomains can isolate reputation, a badly damaged parent domain can still negatively impact them, causing deliverability issues. If test messages go to spam, building a reputation becomes difficult, emphasizing the need to fix the parent domain's reputation and rehabilitate it to allow Gmail recipients who override spam filters to receive emails. Monitoring both the subdomain and parent domain reputation is crucial, as ISPs can consider the overall domain family when filtering, particularly if there's evidence of coordinated spam activity across multiple subdomains. Removing inactive recipients from the list is also advisable.
Expert view
Expert from Email Geeks and Marketer from Email Geeks suggest that you need to start with rehabbing the parent domain as that will allow gmail recipients who override the Gmail filter default (spam) to get emails to the inbox. Completely removing inactive recipients from the list is also advised.
29 May 2024 - Email Geeks
Expert view
Expert from Email Geeks suggests that if the test messages are going to spam, it will be difficult to build a reputation. She recommends fixing the trashed parent domain reputation and points out this advice is specific to Gmail.
9 Jan 2022 - Email Geeks
4 technical articles
According to documentation from Google Workspace, SendGrid, Microsoft Learn and SparkPost, parent domain reputation significantly impacts subdomain deliverability. Google considers the parent domain's reputation when evaluating subdomains, and a negative reputation can negatively impact email deliverability. Similarly, SendGrid indicates that while subdomains allow segmentation and improved reputation management, a severely damaged parent domain can still hinder the subdomain's performance. Microsoft Learn emphasizes that poor sending practices from the parent domain can negatively affect subdomains, leading to spam filtering. SparkPost reinforces that parent domain reputation affects subdomain deliverability, posing challenges despite the segmentation benefits of subdomains.
Technical article
Documentation from SendGrid Docs states that when setting up a subdomain, the reputation of the parent domain can influence the initial deliverability. Although subdomains allow for segmentation and improved reputation management, a severely damaged parent domain reputation can still hinder the subdomain's performance.
15 Apr 2022 - SendGrid Docs
Technical article
Documentation from Microsoft Learn explains that a sender's reputation, whether at the domain or subdomain level, is a crucial factor in email deliverability. Poor sending practices from the parent domain can negatively affect the reputation of subdomains, leading to emails being filtered as spam.
6 Jul 2024 - Microsoft Learn
Do I need to set up DMARC for subdomains?
How do subdomain deliverability issues affect parent domains, and what are the primary causes of email deliverability problems?
How do subdomain spam complaints affect root domain reputation in Google Postmaster Tools?
How do subdomains affect root domain reputation and how can I fix Microsoft O365 Outlook SCL:5 spam filtering issues?
How does domain reputation affect subdomain reputation in email marketing?
How does domain reputation work with subdomains and FQDNs in email sending?