Accurately testing and measuring email deliverability and sender reputation requires a multifaceted approach that combines proactive and reactive strategies. Traditional methods like probe-account testing are deemed inaccurate, emphasizing the need for comprehensive evaluation. Key strategies include proper email authentication (SPF, DKIM, DMARC), gradual IP warming, and maintaining a clean email list by removing unengaged subscribers. Monitoring key metrics such as open rates, click-through rates (CTR), spam complaints, and IP blacklists is essential for identifying potential deliverability issues. Utilizing tools like Google Postmaster Tools and Microsoft SNDS for reputation monitoring is highly recommended. It's also important to be cautious about using seed lists due to potential inaccuracies and to be aware of how ESPs handle seed addresses with low engagement. Sender reputation, directly impacting deliverability, is influenced by authentication, engagement, and complaint rates. Finally, understand IP and domain reputation aren't independent.
11 marketer opinions
Accurately testing and measuring email deliverability and sender reputation involves a multi-faceted approach, incorporating both proactive and reactive measures. Proactive measures include using seed lists and deliverability testing tools to assess inbox placement across various providers. Ensuring proper email authentication (SPF, DKIM, DMARC), warming up new IP addresses gradually, and maintaining a clean email list by removing unengaged subscribers are vital. Reactive measures involve monitoring open rates, click-through rates, IP blacklists, feedback loops, and sender reputation using tools like Google Postmaster Tools and Microsoft SNDS. It's crucial to understand that a good sender reputation, influenced by engagement, authentication, and complaint rates, directly impacts deliverability. Seed lists, while helpful, should be used cautiously due to potential inaccuracies. Understanding ESP behavior concerning seeds is also important, specifically regarding low engagement and account shutdowns, and how they may be related to the seed provider rather than actual recipient behavior.
Marketer view
Email marketer from SendPulse shares to track email open rates and click-through rates (CTR) to gauge engagement levels. Low open rates might indicate deliverability issues, while low CTR could point to content problems. Monitoring these metrics over time will help you see if your deliverability and content is getting better or worse.
6 Sep 2023 - SendPulse
Marketer view
Email marketer from Email on Acid explains that regularly cleaning your email list by removing unengaged subscribers reduces bounce rates and spam complaints. Focusing on engaged subscribers improves your sender reputation and overall deliverability.
15 Dec 2021 - Email on Acid
9 expert opinions
Accurately testing and measuring email deliverability and sender reputation requires a comprehensive understanding of various factors. Traditional probe-account methods are no longer reliable due to their limited scope and inability to replicate real-world sending patterns. Sequential testing is problematic, as initial tests can alter reputation filters. IP and domain reputations are intertwined, meaning actions affecting one influence the other. Maintaining a clean email list and consistent monitoring of IP and domain reputation using tools like Google Postmaster Tools and Microsoft SNDS are crucial for identifying deliverability issues. Shutting down entire accounts is a sign of highly suspicious sending patterns. Sender reputation impacts deliverability directly, with positive scores leading to better inbox placement, while negative scores result in spam filtering or blocking. Finally, addressing bounced addresses is critical.
Expert view
Expert from Email Geeks explains that probe-account based measures of deliverability are no longer accurate measures of actual deliverability. You can't measure deliverability with a small number of emails or recipients because it's a statistical thing and you're not providing a mailstream with a reputation.
21 Sep 2023 - Email Geeks
Expert view
Expert from Spamresource explains that sender reputation directly impacts deliverability, where ISPs assign reputation scores to senders based on factors like authentication, complaint rates, and sending volume. A positive reputation leads to better inbox placement, while a negative reputation results in emails being filtered to spam or blocked altogether.
23 Feb 2023 - Spamresource
4 technical articles
Accurately testing and measuring email deliverability and sender reputation involves using various tools and protocols. Google Postmaster Tools can monitor sending reputation with Gmail users through metrics like spam rate, feedback loop complaints, and authentication status. Microsoft SNDS provides data about sending IP addresses, including complaint rates and spam trap hits for Microsoft services like Outlook and Hotmail. Implementing DomainKeys Identified Mail (DKIM) verifies sender authenticity by associating a signature with email messages. Sender Policy Framework (SPF) prevents sender address forgery by specifying authorized mail servers for a domain.
Technical article
Documentation from Microsoft SNDS explains the Sender Network Data Services (SNDS) program which provides data about your sending IP addresses, including complaint rates and spam trap hits. Monitoring SNDS data can help identify and fix deliverability issues when sending to Microsoft email services like Outlook and Hotmail.
4 May 2025 - Microsoft SNDS
Technical article
Documentation from Google Postmaster Tools describes how to use their tools to monitor your sending reputation with Gmail users. They provide metrics like spam rate, feedback loop complaints, and authentication status that are helpful to keep your sender reputation high with Gmail users.
30 Dec 2021 - Google Postmaster Tools
Besides Spamhaus, what blocklists are important for email marketers to monitor?
How accurate are email spam testing tools and what are the alternatives?
How accurate are seed lists for email deliverability testing?
How accurate is Microsoft SNDS data for deliverability monitoring?
How accurate is SNDS and Google Postmaster Tools reputation data?
How accurate is the spam data shown in the new Google Postmaster Tools and how can I get data to appear?
How can I accurately monitor complaint rates for email marketing using Google Postmaster Tools, Yahoo FBL, and my ESP?
How can I best evaluate my sender score to improve inbox placement?