SendForensics offers a broad suite of tools extending beyond DMARC, focusing heavily on email deliverability. This includes unlimited spam tests, client previews, and inbox placement tests, which are invaluable for email marketers.
Their DMARC analytics provide insights into authentication, but the platform's core strength lies in its ability to diagnose and improve the chances of an email reaching the inbox, often highlighting granular issues in vocabulary, coding, and link quality.
OnDMARC specializes in DMARC management, offering robust features like Dynamic SPF, DKIM, DMARC, MTA-STS, TLS-RPT, and BIMI. We found its Investigate tool particularly useful for instant deliverability diagnostics.
The platform provides comprehensive forensic reporting and smart alerts, crucial for identifying and mitigating spoofing and phishing attacks. Its focus is firmly on email security and DMARC enforcement, providing tools to quickly move to a reject policy.
How easy is each product to use
User experience
We found SendForensics's interface intuitive and easy to navigate, allowing teams to quickly access and use the product. The process of running email tests and viewing reports is straightforward.
However, we did observe some occasional lag times in email rendering and glitches with flagged content previews. While generally user-friendly, there can be a learning curve to correctly interpret results and apply changes effectively, sometimes leading to trial and error.
OnDMARC generally offers a clean, intuitive dashboard that simplifies DMARC record setup and maintenance through guided workflows. The visual reporting makes it easy to identify misconfigured senders or threats.
Some users have noted that the GUI can feel a bit clunky or overwhelming initially due to the sheer volume of data. However, for those familiar with DNS changes, its ease of use for managing records is a significant advantage.
Which product has the best support
Support
SendForensics provides a guide section that we found helpful for quick answers. Support team response times, however, can vary, ranging from a few hours to several days.
While effective, the support experience might require a bit more patience compared to some other platforms. This could be a consideration for users requiring immediate assistance or dedicated guidance.
OnDMARC stands out with its responsive and knowledgeable support team. We've experienced excellent support, with regular check-ins, annual or quarterly account reviews, and dedicated account managers for higher tiers.
They offer email, chat, and phone support, along with compliance programming and custom SLAs on their Premier plan. Many users highlight the quality of their onboarding process and ongoing assistance as a key strength.
Who should use each product
Suitability
SendForensics is best suited for organizations heavily involved in email marketing that prioritize deliverability. Its comprehensive testing features make it ideal for marketing teams and agencies.
It is suitable for SMBs (small to medium businesses) and some enterprise clients who need to optimize their email campaigns to ensure maximum inbox placement. MSPs (Managed Service Providers) might find its multi-user access beneficial for client management, though its DMARC-specific features are less prominent than its deliverability tools.
OnDMARC is an excellent choice for organizations of all sizes focused on strengthening email security through DMARC enforcement, anti-spoofing, and anti-phishing measures. Its guided workflows are beneficial for DMARC implementation.
It caters well to enterprise clients and mid-market companies due to its advanced features like SAML/SSO, API access, and Event Hub integration. MSPs could leverage its user permissioning and multi-domain management capabilities to offer DMARC services to their clients effectively.
DMARC report analysis
Analysis and visualization of DMARC aggregate reports.
Provides DMARC analytics.
Comprehensive DMARC reporting.
Source detection
Identifies email sending sources.
Helps identify senders.
Clear visibility into senders.
Forward detection
Identifies forwarded emails.
Not a primary focus.
Limited visibility due to data laws.
Spoof detection
Detects domain impersonation and spoofing.
Helps catch spammy content.
Core functionality for email security.
Notifications and alerts
Automatic alerts for DMARC issues.
Some alerting functionality.
Smart alerts available on higher tiers.
Reporting
Customizable and detailed reports.
Advanced reporting on Company plan.
Rich, visual reporting.
API
Programmatic access to data and features.
Not listed as a feature.
API access on Essentials and Premier plans.
Multi-tenancy
Manages multiple clients or domains separately.
Supports multiple users and domains.
Manages many domains, user permissioning available.
SPF flattening
Simplifies SPF records to stay within DNS lookup limits.
Not an explicit feature.
Dynamic SPF to beat lookup limits.
Hosted DMARC
Manages DMARC records on their infrastructure.
Requires user DNS updates.
Hosted Dynamic DMARC option.
BIMI
Support for Brand Indicators for Message Identification.
Not a current feature.
Dynamic Services for BIMI.
MTA-STS/TLS-RPT
Support for MTA-STS and TLS-RPT.
Not a current feature.
Dynamic Services for MTA-STS/TLS-RPT.
Blocklists and reputation
Monitors IP and domain reputation on blocklists (or blacklists).
Provides reputation scores.
Brand reputation monitoring.
AI copilot
AI-powered assistance for DMARC management.
No AI copilot mentioned.
Radar AI on Premier plan.
DNS monitoring
Monitors DNS records for changes.
Focuses on email content.
DNS Guardian and DNS History features.
Self hostable
Option to host the software on private infrastructure.
SaaS only.
SaaS only.
Free trial/free tier
Availability of a free trial or a permanently free tier.
Offers a free trial.
Offers a free trial.
Drawbacks and what to watch out for
SendForensics's primary drawbacks revolve around performance inconsistencies, such as lag in email rendering and varied support response times. It can also sometimes flag legally required email content. OnDMARC, while highly effective, has been noted by some users to have an interface that can be a bit clunky or overwhelming at first glance, and its forensic reporting can be challenging to use.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
3.8 / 5(3)
4.9 / 5(94)
Increase your email deliverability with Send Forensics
3.0 / 5
What do you like best about SendForensics?
Easy to use, interface is intuitive to navigate, our whole team can access and use the product with a single sign-on. There is no limit to the number of email tests you can send to Send Forensics to test, so it is not an issue to test every single campaign prior to launch to maximize deliverability.
What do you dislike about SendForensics?
Lag time has been an issue in the past - emails not rendering in Send Forensics has slowed down my work flow. Support team response has varied from a few hours to a few days to respond to a ticket. Also flags items within email template that are required by CANSPAM law, like our physical mailing address. Also can be glitchy, where previews of emails with flagged content does not render.
What problems is SendForensics solving and how is that benefiting you?
We run all our emails through Send Forensics prior to launch, to catch spammy words/copy and to improve the likelihood that our emails will reach inboxes of our customers.
Jeff W.
Small-Business (50 or fewer emp.)
Great for Managing Multiple DMAC Traces, Needs Auto-Triage for Forensic Reports
4.0 / 5
What do you like best about Red Sift OnDMARC?
Managing multiple DMARC traces has become much simpler. By enabling BIMI, we were able to significantly reduce our key risks with both customers and partners.
What do you dislike about Red Sift OnDMARC?
There is a need for automatic triaging of forensic reports, along with notifications if any anomalies are detected.
What problems is Red Sift OnDMARC solving and how is that benefiting you?
BIMI helps our customers and partners recognize phishing scams more easily.
Verified User in Retail
Enterprise (> 1000 emp.)
SendForensics Review - How it helped us test and get to inboxes
3.5 / 5
What do you like best about SendForensics?
I like that it shows keywords that we can change flagged words to, similar words that you can update and exact content issues. I also like the live inbox placement testing. It also tells you if you should go ahead and send or make some changes and optimize.
Send Forensics has different sections that they look at - vocabulary and copywriting, coding and layout, link quality and data collection. Most of our issues fall under the vocab and copywriting/content.
The support and the guide section is also really helpful and most of the things we have questions on get answered pretty quickly there.
It also is a good price for the service that you get. We looked and did free trials for a lot of companies, and feel Send Forensics gives you a lot of what we needed for a very reasonable price.
What do you dislike about SendForensics?
You really have to learn to use it and see the correct patterns. Sometimes we will test something and change what they told us to, and when we retest we are hitting less inboxes or getting a lower deliverability than before. Lots of trial and error.
Recommendations to others considering SendForensics:
Do the free trial, test it out and make sure it works for you first. But if you want to fully see what it can do, pay the low price of $49 a month and do some testing. You will likely get some insights you were not receiving before and it'll help you out moving forward with getting into inboxes.
What problems is SendForensics solving and how is that benefiting you?
With our current mailing system, we weren't seeing inbox placement and spam score testing. So this is helping a lot by telling us whether the main providers or not would have it fall into the inbox or spam folder.
We've come to realize some words that are flagged so we can make the changes before even testing it in Send Forensics, so you do learn a pattern about how these things work. Send Forensics even goes as far as to show you your reputation, deliverability score, blacklists, errors, etc.
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
Dynamic SPF and Powerful Features, GUI Could Use Improvement
4.0 / 5
What do you like best about Red Sift OnDMARC?
I have been using Red Sift OnDMARC for over three years for monitoring DMARC, SPF, and DKIM across multiple domains, which would be difficult to manage without such a tool. It offers the ease of dynamic SPF and dynamic DMARC, which simplify complex monitoring tasks. The software provides a powerful set of features, making any initial setup challenges worthwhile. I especially value the single pane of glass interface as an IT administrator managing domains that engineers use, allowing me to track domain usage, detect spam issues, and dynamically update DMARC, DKIM, and SPF with ease. The dynamic SPF and DMARC/DKIM reports are integral for my operations, as they save considerable time by turning potentially lengthy tasks into several-minute jobs. Furthermore, the friendliness and support from our account manager, alongside our quarterly meetings, enhance the overall experience and decision to continue using the platform.
What do you dislike about Red Sift OnDMARC?
I find the GUI a little bit difficult to navigate sometimes and a bit clunky, which sometimes makes it hard to find what I want.
What problems is Red Sift OnDMARC solving and how is that benefiting you?
I use the product to monitor DMARC, SPF, and DKIM across domains, simplifying updates and detecting spam issues with ease. It turns lengthy tasks into minutes, providing a comprehensive view of domain usage and security.
Brice P.
Enterprise (> 1000 emp.)
Valuable tool that everyone serious with email marketing should use
5.0 / 5
What do you like best about SendForensics?
SendForensics gives you a lot of information regarding your emails, without this tool you would have to use several other tools to be able to view all the information, and it would be much harder to do any real analysis of your “email health”.
What do you dislike about SendForensics?
I would like more details, especially regarding errors found in “Vocabulary & Copywriting” and “Coding & Layout”.
Recommendations to others considering SendForensics:
Run the trial and spend an hour investigating, you can quickly see if this is a tool for you.
What problems is SendForensics solving and how is that benefiting you?
Email marketing is difficult to succeed with, doesn't matter how much money we throw at it. SendForensics enables us to trim and adjust our email campaigns so that we get the maximum possible return on our investment.
It's so much faster to find out how to improve our email campaigns with SendForensics.
Carl-Johan L.
Sales Small-Business (50 or fewer emp.)
Easy DMARC implementation with great visibility
4.0 / 5
What do you like best about Red Sift OnDMARC?
OnDMARC makes it very easy to set up and maintain DMARC records. The guided workflows and clear reporting helped us move from monitoring to full enforcement confidently. The user interface is intuitive, and support is very responsive whenever we have questions.
What do you dislike about Red Sift OnDMARC?
It would be helpful if some of the reporting dashboards allowed more customization or export options. Sometimes, the volume of daily reports can feel overwhelming without filtering.
What problems is Red Sift OnDMARC solving and how is that benefiting you?
It is helping us prevent domain spoofing and phishing attacks by enforcing DMARC policies. It has also improved visibility into who is sending emails on behalf of our domain, so we can take quick action if needed. Overall, it has strengthened our email security posture and improved trust in our communications.
Shashi K.
SR Manager IT Mid-Market (51-1000 emp.)
It is quite a useful tool to manage SPF/DKIM/DMARC records and understand it's impact on the domain.
4.0 / 5
What do you like best about Red Sift OnDMARC?
The ease of using the application and the UI that is provides that helps in managing the records of the domain. Plus the customer service for the tool is quite responsive.
What do you dislike about Red Sift OnDMARC?
The limitation of the feature of MTA-STS, in which it reports only a few of the domains.
What problems is Red Sift OnDMARC solving and how is that benefiting you?
It helps us in getting a clearer picture of the use case of our domain, plus the acceptance and the rejection rate.
Ashman B.
CyberSecurity Analyst Enterprise (> 1000 emp.)
Easy DMARC setup
4.0 / 5
What do you like best about Red Sift OnDMARC?
We have had OnDMARC for several years, we onboarded all of our managed domains over the past 12months. It was very easy adding SPF, DKIM records and moving DMARC to 100% Reject. We had support from Red Sift all the way.
What do you dislike about Red Sift OnDMARC?
Sometimes the dashboard is misleading, i had moved a domain to reject 50% and the dashboard didn't reflect that. but customer support fixed that very quickly
What problems is Red Sift OnDMARC solving and how is that benefiting you?
Securing our domains to bring them up to 100% Reject
Verified User in Law Practice
Mid-Market (51-1000 emp.)
Pricing
SendForensics offers a tiered pricing model based on DMARC reports and domains, while OnDMARC starts with an affordable Express plan for up to 1 million emails and then moves to custom pricing for higher tiers.