MyDMARC provides a comprehensive suite for DMARC reporting, offering detailed aggregate and forensic reports. We found its dashboard to be quite intuitive, presenting a clear overview of our email authentication status, including SPF, DKIM, and DMARC compliance.

It's designed to streamline the DMARC implementation process, allowing us to identify unauthorized senders quickly. We appreciated the automatic source identification and the clear segmentation of sending IP addresses, making it easier to pinpoint issues and move towards an enforcement policy.

DMARC-SRG, being a self-hosted PHP script, offers a more hands-on approach to DMARC reporting. We found that it provides fundamental DMARC aggregate report parsing, presenting XML data in a human-readable format, which is essential for understanding your email ecosystem.

While it lacks some of the automated bells and whistles of commercial services, its core functionality allows for effective analysis of DMARC data. For those who prefer to maintain full control over their data and infrastructure, or perhaps enjoy the challenge of setting things up, it offers a robust foundation.

From our experience, MyDMARC boasts a clean, modern user interface that is generally easy to navigate. The onboarding process is straightforward, and the initial setup walks us through adding our DMARC record, which is helpful for newcomers.

The dashboard provides interactive charts and graphs, allowing for quick visualization of trends and compliance rates. We found drilling down into specific reports and filtering by source or date to be efficient, making it user-friendly even for less technical users.

DMARC-SRG's user experience is inherently different, given its self-hosted nature. The interface is functional and presents the raw DMARC data effectively, but it's not as polished or graphically rich as a commercial tool. Installation requires some technical proficiency with PHP and web servers.

Once set up, navigating the reports is logical, though it might feel a bit spartan to those accustomed to more feature-rich dashboards. We found that while it delivers the necessary information, it demands more manual interpretation and familiarity with DMARC concepts to fully leverage its output.

MyDMARC offers support primarily through email, with priority support being a perk of their higher-tier plans. In our interactions, we found their team to be responsive and knowledgeable, addressing our queries with clear, concise answers.

They also provide a decent knowledge base and documentation, which covers common DMARC questions and how to use their platform effectively. For a managed service, having reliable support is key, and MyDMARC generally delivers on this front.

As an open-source project, DMARC-SRG's support model is community-driven. We typically look to GitHub issues, forums, or online communities for assistance. This means troubleshooting might require a bit more self-reliance and patience.

While direct, dedicated support isn't available, the benefit is that fixes and enhancements often come from a collective effort. Users comfortable with delving into code or engaging with community resources will find this model effective, but it's not for everyone seeking instant answers.

MyDMARC is particularly suitable for small to medium-sized businesses (SMBs) and even some larger enterprises that prefer a managed solution without the overhead of self-hosting. Its user-friendly interface and comprehensive reporting make DMARC management accessible.

For MSPs (managed service providers), MyDMARC offers a streamlined way to manage DMARC for multiple clients, though advanced multi-tenancy features might vary by plan. It's a solid choice for organizations seeking a balance between features, ease of use, and expert support.

DMARC-SRG shines for technically proficient users, developers, or organizations with specific privacy or cost constraints who prefer to host their own DMARC reporting solution. It's an excellent fit for those with IT staff capable of deployment and maintenance.

It's less suited for typical SMBs seeking a 'set-it-and-forget-it' solution. For MSPs or enterprises, it could be a component of a larger, customized email security infrastructure, but it demands significant internal resources for setup, monitoring, and updates. It's highly flexible if you have the resources to mold it.