MXtoolbox, while offering DMARC reporting, tends to focus on a broader suite of email and network diagnostic tools. Its DMARC features are integrated into a larger 'Delivery Center' product. We find that the DMARC analytics are functional but perhaps not as deeply specialized as platforms solely dedicated to DMARC.
Beyond DMARC, MXtoolbox provides robust blacklist (or blocklist) monitoring, DNS lookup, and general email health checks. This makes it a multi-purpose tool for IT professionals. We observed that the strength lies in its comprehensive diagnostics for various email-related issues.
GoDMARC is purpose-built for DMARC. Its feature set is squarely aimed at providing in-depth DMARC report analysis, source detection, and comprehensive email authentication. We experienced a granular level of detail in their reports, which helps in quickly identifying and resolving DMARC issues.
The platform includes forensic reports (RUF), multi-user support, and features like IP threat intelligence. We noted that while it focuses tightly on DMARC, it also integrates related security aspects, such as look-alike domain alerts, which are crucial for brand protection.
How easy is each product to use
User experience
The MXtoolbox interface feels utilitarian, reflecting its origin as a collection of diagnostic tools. While effective, we sometimes found ourselves navigating through multiple pages to access specific DMARC-related data. The learning curve isn't steep, but the workflow can feel less streamlined for DMARC-specific tasks.
Its strength is the direct access to various tools from a single dashboard, which is excellent if we're constantly switching between different types of email checks. However, if DMARC is our sole focus, the DMARC data can sometimes feel secondary to the broader suite of features.
GoDMARC offers a modern, user-friendly dashboard specifically designed for DMARC management. We found the interface intuitive, with clear visualizations of DMARC compliance and threat landscapes. Setting up DMARC records and monitoring reports was straightforward.
The platform provides guided setups and clear insights into email authentication, making it easier to understand complex DMARC data. The emphasis on dedicated DMARC views means less clutter and a more focused experience for optimizing email deliverability and security policies.
Which product has the best support
Support
MXtoolbox generally offers support through email and a knowledge base. For paid plans, we've seen more direct support options, but the experience can vary. Some users have reported challenges with cancellations and refunds, suggesting inconsistencies in their customer service processes.
Their online documentation is extensive for general email diagnostics. However, for complex DMARC deployment issues, we found that direct, expert guidance might require escalation within their support tiers.
GoDMARC emphasizes strong customer support, with chat and email options available across paid plans. We experienced a responsive support team, particularly beneficial for DMARC onboarding and troubleshooting. They also offer dedicated support as an add-on or for enterprise clients.
The team's extensive experience in the email industry, with 20+ years, shines through in their guidance. We appreciated their proactive approach in assisting with DMARC implementation and resolving complex email spoofing problems, making the journey to DMARC enforcement smoother.
Who should use each product
Suitability
MXtoolbox is highly suitable for IT administrators and network engineers who need a broad array of email and DNS diagnostic tools. For SMBs, its free tools are invaluable for quick checks. Enterprises can benefit from its integrated monitoring capabilities, especially if they already use other MXtoolbox services.
MSPs would find MXtoolbox useful for managing multiple clients' email health due to its comprehensive diagnostic suite, but might need a more DMARC-centric tool for specific DMARC enforcement strategies. It's a good all-rounder for those with diverse email infrastructure needs.
GoDMARC is ideal for organizations of all sizes, from SMBs to enterprises, that prioritize robust DMARC implementation and email authentication. Its focused DMARC features make it perfect for companies looking to eliminate email spoofing and improve deliverability. The free plan is excellent for small businesses starting their DMARC journey.
MSPs would find GoDMARC's multi-tenancy capabilities and dedicated DMARC focus particularly appealing for managing and securing client domains at scale. Enterprises will appreciate its advanced security features, forensic reporting, and dedicated support for comprehensive brand protection and compliance.
How does MXtoolbox compare with GoDMARC?
DMARC report analysis
Analysis and visualization of DMARC aggregate reports (RUA).
Manages multiple domains/clients from one account.
Limited domain management per plan
Invite teams, unlimited passive/subdomains
SPF flattening
Reduces SPF record lookups.
Included in Delivery Center Plus
Hosted DMARC
Manages DMARC records.
Requires manual DNS changes
Wizard-based setup
BIMI
Brand Indicators for Message Identification support.
MTA-STS/TLS-RPT
Support for Mail Transfer Agent Strict Transport Security and TLS Reporting.
MTA-TLS report
Blocklists and reputation
Monitors IP and domain reputation on blocklists.
Weekly and adaptive monitoring
IP reputation/blacklist/whois
AI copilot
AI-powered assistance for DMARC management.
Stated as future feature
DNS monitoring
Monitors DNS record changes.
DNS check and health monitoring
Domain DNS history
Self hostable
Ability to self-host the solution.
Cloud-based SaaS
Cloud-based SaaS
Free trial/free tier
Availability of a free option or trial period.
Free tier and 30-day guarantee
Free plan and 7-day trial
Drawbacks and what to watch out for
MXtoolbox, while powerful, has faced criticism regarding its billing practices and the clarity of its "risk-free" trial, which can lead to unexpected charges or difficulty with refunds. The user interface, while functional, might feel less intuitive for those solely focused on DMARC. GoDMARC's main drawback is its focus primarily on DMARC, meaning users needing broader email diagnostics might miss some of the tools offered by more general platforms. Some users also noted an insistence on upfront payments and fewer discounts.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.1 / 5(29)
4.9 / 5(13)
Business Practices are scammy
0.0 / 5
What do you like best about MXToolbox?
It helped us solve the small issue we had with our emails going to customers spam folder.
What do you dislike about MXToolbox?
I initially signed up online for a month-to-month contract, but then a salesperson got a hold of me and sent me a quote. The quote he sent me was for a year contract which I did not want, so I signed up for the month to month. Once the problem was fixed I tried to cancel and I couldn't do it online. I emailed them and they told me I had to call them. After lots of back and fourth they told me I signed a year contract and I couldn't cancel. I would have never signed up for a year. It was a very scammy business practice. Eventually they stopped responding so I had to stop the payments from my credit card.
Recommendations to others considering MXToolbox:
I don't recommend them because of their shady business practices.
What problems is MXToolbox solving and how is that benefiting you?
fixing a problem with emails going to spam
Sam B.
IT Director Mid-Market (51-1000 emp.)
A Good Domain Email Phishing Blocker
4.0 / 5
What do you like best about GoDMARC?
Its user interface provides easy integration of privacy records, easy to sign up, and serves as the central hub for all domain email-related privacy solutions.
It blocks phishing emails in real time, so businesses don't have to worry about them through DMARC, DKIM, SPF, and BIMI records.
What do you dislike about GoDMARC?
The product has potential for further improvement with the addition of more business use cases, which could expand its usefulness and appeal to a wider range of users.
What problems is GoDMARC solving and how is that benefiting you?
It addresses all phishing-related issues and enhances our brand reputation by providing a comprehensive solution.
Satyam V.
Founder Small-Business (50 or fewer emp.)
Think twice before doing their paid plans. Deceptive "risk-free" 30 day trial
0.0 / 5
What do you like best about MXToolbox?
I suspect many of the people responding favorably on this forum are using their free tools. Their free tools are very useful -- but think twice before upgrading to their paid plans.
What do you dislike about MXToolbox?
Like many other software vendors - they make an offer of a risk-free one-month trial. However, they don't actually refund you your money if you cancel before 30 days. Here is my example: I signed up for their delivery center option on November 10, 2018 and was promptly billed $99. I used the service for 2 days, realized the paid features were overkill for my own and customers' needs, so called to cancel November 12 (two days after signup.) They acknowledged my cancellation by email but never credited back my account for the $99.
On December 17th I called their toll-free line. Matt on the phone said ("getting a refund would require managers approval and it's not a certain thing.") No sign of any refund as-yet, no confirmation from the company following the call of what to expect on refund.
On December 15 I emailed. Their response to my email was "Sorry, we can't process that sort of thing by email. Either call or create a support ticket." Unfortunately, the support ticket option is available only for active subscribers -- so you are left with calling their phone system and having no record of exchange. Attached is an image from their website taken December 2018 in which they describe their "risk-free" offer. https://postimg.cc/mhgzm197
In summary -- Be aware that their free trial is not like how most other software vendors manage their trial promotions. They are opportunistic about billing you and (in my experience) don't honor the refund they promise as part of their risk-free trial.
Recommendations to others considering MXToolbox:
Use their free tools (they are good.) Their paid tools are overpriced, and they have a misleading "risk-free" plan that will end up costing you $99.
What problems is MXToolbox solving and how is that benefiting you?
Their free tools will help you diagnose MX configuration issues.
jon b.
Jon Small-Business (50 or fewer emp.)
GoDMARC Right for Your Business
5.0 / 5
What do you like best about GoDMARC?
GoDMARC is well known for security because it helps you to protect yourself from email phishing attacks and keeps you from accidentally clicking on dangerous websites
What do you dislike about GoDMARC?
I am impressed with everything in GoDMARC, but to set up or maintain your DMARC development in GoDMARC and you must require some technical knowledge
What problems is GoDMARC solving and how is that benefiting you?
I am very satisfied with GoDMARC because I get fewer spam emails in my inbox now that GoDMARC helps filter them out. This saves me time and effort and my email domain is protected from phishing attacks
Beware their "30 day free trial" of the Delivery Center!
0.5 / 5
What do you like best about MXToolbox?
The free tools are good, and one wouldn't mind paying something for them, but one does object to being defrauded - see below.
What do you dislike about MXToolbox?
Tried to cancel free trial only a couple of days in, but $99 had been taken from my card and they have not responded to repeated requests to end it and refund the money. It looks like attempted fraud.
What problems is MXToolbox solving and how is that benefiting you?
Simple things like reverse DNS lookup helped us to check our email setup.
Alexander S.
Small-Business (50 or fewer emp.)
GoDMARC Managed Services
5.0 / 5
What do you like best about GoDMARC?
Fully Managed Services, Great Support provided, there team is having a total experience of 20 Yrs+ in the email industry. GUI is very easy to understand and it makes implementation very easy and smooth. Solved our biggest problem of email spoofing. We were suffering a lot as we used to get lot of spoofing emails but this not only stopped on proactive basis but gave us the visibility as well. They do provide 7 days of free trial which helps customer in making the right decision, while in trial mode they provide complete analysis we well.
What do you dislike about GoDMARC?
Not much discounts offered, but still very competitive from other providers when we compared with other service providers. They also insist on upfront payments.
Recommendations to others considering GoDMARC:
Awesome experience in Email & Managed Services of DMARC.. Pricing is also very competitive .
They are adding lots of new features every month .. As per them GoDMARC would be fully AI based in very short span of Time.
What problems is GoDMARC solving and how is that benefiting you?
Email Phishing and Spoofing is stopped , also there GUI helps us in email deliver ability by showing us the relevant data. Since we do lot of promotional emails they helped us in knowing the IP reputation and scoring. By this we actually saved lot of money and lead generation and clicks increased to very high percentage.
Shankar S.
Co-Founder & Director Small-Business (50 or fewer emp.)
Makes email management easy
3.5 / 5
What do you like best about MXToolbox?
-Affordable pricing
-Setting up is very easy
-Useful dashboards
-Makes email reputation checks easier
What do you dislike about MXToolbox?
-This tool covers everything required for email management, there is nothing to dislike about.
What problems is MXToolbox solving and how is that benefiting you?
I have used this tool for domain reputation checking for phising mail analysis also I am using this for some of my projects to check mail deliverability and reputation of the domain to make sure the domain is not being blacklisted due to sending loads of emails.
Nitin R.
Software dev Small-Business (50 or fewer emp.)
GoDMARC
5.0 / 5
What do you like best about GoDMARC?
GoDMARC Protect from email spoofing & phishing attacks. it also increases email delivery
What do you dislike about GoDMARC?
No I don't find any dislike as i find this software very useful
What problems is GoDMARC solving and how is that benefiting you?
email security from phishing & help me to give alerts for look-alike domain alerts & simulation attack
Jatin A.
Regional Sales Manager Small-Business (50 or fewer emp.)
MXToolBox is great for blacklist testing
3.5 / 5
What do you like best about MXToolbox?
MXToolBox is suitable for Blacklists, DMARC, Diagnostics, Email Health, and DNS Lookup checks.
What do you dislike about MXToolbox?
For a free tool, I'd say MXToolBox is pretty top-notch.
What problems is MXToolbox solving and how is that benefiting you?
I used MXToolBox for DNS look-ups and blacklist checks.
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
GoDMARC Review
5.0 / 5
What do you like best about GoDMARC?
Email Phishing protection with GUI visibility. Very users friendly dashboard
What do you dislike about GoDMARC?
I don't find any dislike. its saas based software
What problems is GoDMARC solving and how is that benefiting you?
It majorly solves email phishing issues & helps me to notify alerts of email phishing. help my staff to aware of fake emails.
Birendra K.
Sr. Programe Manager Small-Business (50 or fewer emp.)
Pricing
MXtoolbox offers a free tier with limited DMARC functionality, with its paid plans starting at a higher price point for a broader suite of tools. GoDMARC, in contrast, provides a more generous free DMARC-focused plan and scales with active domains rather than strict email volume in its paid tiers.
Small
Up to 10k emails / month
Free tier (1 domain, limited features)
Free plan (2 domains, ~58k emails/month)
Medium
Up to 100k emails / month
$129/month (5 domains, 500k emails/month)
$60/month (1 domain, unlimited RUA)
Large
Up to 1 million emails / month
$399/month (5 domains, 5M emails/month)
$145/month (1 domain, unlimited RUA)
Enterprise
Over 1 million emails / month
Contact for pricing (for >5M emails or 5+ domains)