What is the primary difference between MXtoolbox and DMARCAnalyzer?

MXtoolbox provides a broader suite of email and DNS diagnostic tools, with DMARC reporting as part of its offering. DMARCAnalyzer, conversely, is highly specialized, focusing exclusively on comprehensive DMARC reporting and enforcement. If you need a full toolkit, MXtoolbox is good. If DMARC is your sole priority, DMARCAnalyzer might be more focused.

Which product is better for DMARC implementation?

Both products offer DMARC reporting, but DMARCAnalyzer's focused approach provides deeper insights and guided paths specifically for DMARC implementation and policy enforcement. MXtoolbox offers DMARC as one of many features, which may suit users who also need other diagnostic tools. For dedicated DMARC, DMARCAnalyzer may have an edge.

Does either product offer a free tier or trial?

Yes, MXtoolbox offers a free tier that includes weekly blocklist monitoring for one domain. DMARCAnalyzer provides a free trial for its DMARC reporting services, requiring users to sign up to access its features.

Which product is more suitable for enterprises or MSPs?

DMARCAnalyzer, being part of Mimecast, is well-positioned for enterprises and MSPs due to its specialized DMARC focus and expected robust support infrastructure. MXtoolbox can also serve enterprise and MSP needs with its broad toolset, but its pricing structure and multi-tenancy capabilities should be reviewed for large-scale deployments.

How do their pricing models compare?

MXtoolbox uses a tiered pricing model, starting with a free plan and escalating to paid tiers based on features, domains, and email volume. DMARCAnalyzer does not provide public pricing and requires users to request a custom quote, often after a free trial, which typically suggests a more customized, enterprise-focused pricing structure.

MXtoolbox vs DMARCAnalyzer

Choose MXtoolbox for broader email diagnostics, choose DMARCAnalyzer for dedicated DMARC focus.

4.1 / 5(29)

Compare to Suped

0 / 5(0)

Compare to Suped

Compare product functionality

Feature set

MXtoolbox has long been a go-to for general email and DNS diagnostics. Their DMARC reporting capabilities are integrated into their broader Delivery Center platform, which also covers SPF, DKIM monitoring, and general deliverability diagnostics. We found its strength lies in providing a comprehensive suite of tools, making it useful for a wide range of email-related troubleshooting.

While its DMARC features provide valuable insights into email authentication and potential spoofing attempts, they are part of a larger ecosystem. This means you get a holistic view of your domain's email health, including blocklist monitoring and email configuration analysis, which is a significant advantage for those managing multiple aspects of email infrastructure.

DMARCAnalyzer, now part of Mimecast, offers a highly specialized platform focused primarily on DMARC reporting and enforcement. We experienced its dedicated approach firsthand, noticing its depth in analyzing DMARC aggregate and forensic reports, helping users achieve DMARC compliance and protect against impersonation.

Its features are tailored to the DMARC journey, providing clear visibility into email traffic sources, authentication results, and potential threats. While it excels in DMARC, it doesn't offer the same breadth of general email diagnostics or extensive blocklist monitoring that MXtoolbox provides as a core function, opting instead for a laser focus on DMARC.

How easy is each product to use

User experience

The user experience with MXtoolbox can be a mixed bag. Its free tools are incredibly straightforward and widely used for quick checks, which is a major plus. However, when we delve into the paid Delivery Center, the interface can feel a bit fragmented.

Navigating through various reports and settings sometimes requires multiple clicks or jumps between different sections, which can detract from a seamless workflow. While functional, it might require a bit more familiarity to leverage its full potential efficiently, especially if you're primarily focused on DMARC data.

DMARCAnalyzer generally offers a more streamlined experience, especially for users solely focused on DMARC. Its dashboards are designed to present DMARC data clearly, making it easier to identify compliance issues and sources of unauthenticated email. We found the setup process to be relatively guided.

The platform focuses on providing actionable insights specifically related to DMARC, which helps in quickly understanding report data and making configuration adjustments. For those who want to get straight to DMARC management without the clutter of other email diagnostics, DMARCAnalyzer's focused interface is quite user-friendly.

Which product has the best support

Support

MXtoolbox offers various support channels, including documentation and a knowledge base, which are helpful for self-service. For paid plans, they typically provide email and phone support. Our experience and reviews suggest that while technical troubleshooting might be well-supported, some users have reported challenges with billing and cancellation processes, specifically regarding their 'risk-free' trials.

It seems critical to be very clear about contract terms from the outset. We recommend reviewing their support resources thoroughly and understanding their cancellation policy before committing to a paid plan, especially if flexibility is a key concern.

As DMARCAnalyzer is now part of Mimecast, users typically benefit from Mimecast's extensive support infrastructure. This often means access to a professional support team, comprehensive documentation, and potentially dedicated account management for larger clients. While we don't have specific G2 reviews for DMARCAnalyzer's support, Mimecast generally caters to enterprise needs.

We anticipate a structured support system with various tiers depending on the service level agreement. For users requiring hands-on assistance with complex DMARC deployments or enterprise-level integration, the Mimecast backing likely provides a robust support framework, though direct interactions may vary.

Who should use each product

Suitability

MXtoolbox is best suited for IT professionals, system administrators, and webmasters who need a broad set of tools for email and DNS diagnostics in addition to DMARC reporting. It's particularly useful for small and medium-sized businesses (SMBs) and even some enterprise teams that handle general email infrastructure management. For managed service providers (MSPs), its array of tools can be beneficial for client monitoring, though scaling might hit pricing limits quickly.

Its comprehensive nature means you get a lot under one roof, ideal if you're not just looking for DMARC but also want robust blocklist checking, DNS lookups, and general email health monitoring. Organizations with diverse email infrastructure and varied troubleshooting needs will find MXtoolbox highly practical.

DMARCAnalyzer caters primarily to organizations that prioritize DMARC implementation, enforcement, and advanced email authentication. It's an excellent choice for businesses of all sizes, from SMBs to large enterprises, that have a clear goal of achieving full DMARC compliance to prevent phishing and spoofing attacks. MSPs focusing on email security for their clients will also find its specialized DMARC features valuable.

If your primary concern is robust DMARC reporting, guided DMARC policy deployment, and the secure enforcement of email authentication protocols, DMARCAnalyzer offers a focused and powerful solution. The Mimecast integration further solidifies its appeal for enterprises with existing Mimecast security solutions.

How does MXtoolbox compare with DMARCAnalyzer?

DMARC report analysis

Aggregated and forensic report parsing and visualization.

Source detection

Identification of legitimate and unauthorized sending sources.

Forward detection

Ability to identify email forwarding issues affecting DMARC compliance.

Spoof detection

Identifying direct domain spoofing and look-alike domains.

Notifications and alerts

Automated alerts for DMARC issues or changes.

Reporting

Customizable reports on DMARC compliance and email traffic.

API

Programmatic access to DMARC data for integration.

Available for integration

Likely available via Mimecast

Multi-tenancy

Manage multiple domains or client accounts from one dashboard.

Supported on paid plans

Enterprise-ready for MSPs

SPF flattening

Tools to manage SPF lookup limits.

Included in higher tiers

Likely offered for complex setups

Hosted DMARC

Management of DMARC records on behalf of the user.

BIMI

Support for Brand Indicators for Message Identification.

MTA-STS/TLS-RPT

Monitoring and reporting for secure email transport protocols.

Blocklists and reputation

Monitoring of IP and domain reputation across various blocklists.

Core offering

Limited, DMARC-focused

AI copilot

AI-driven insights or automated DMARC policy suggestions.

DNS monitoring

General DNS health and record monitoring.

Extensive capabilities

Limited to DMARC-related records

Self hostable

Option to host the DMARC reporting solution on private infrastructure.

Free trial/free tier

Availability of a free version or trial period.

Has a free tier

Offers a free trial

Drawbacks and what to watch out for

When considering drawbacks, MXtoolbox has faced criticism regarding its billing practices and the clarity of its 'risk-free' trial, with some users reporting difficulties with cancellations and refunds. Its user interface, while functional, can also feel a bit dated and less intuitive for purely DMARC-focused tasks. DMARCAnalyzer, on the other hand, lacks public pricing information, which necessitates direct engagement for a quote. We also found no public G2 reviews, making it challenging to assess real-world user experiences or common pain points.

We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.

4.1 / 5(29)

0 / 5(0)

Business Practices are scammy

0.0 / 5

What do you like best about MXToolbox?It helped us solve the small issue we had with our emails going to customers spam folder.What do you dislike about MXToolbox?I initially signed up online for a month-to-month contract, but then a salesperson got a hold of me and sent me a quote. The quote he sent me was for a year contract which I did not want, so I signed up for the month to month. Once the problem was fixed I tried to cancel and I couldn't do it online. I emailed them and they told me I had to call them. After lots of back and fourth they told me I signed a year contract and I couldn't cancel. I would have never signed up for a year. It was a very scammy business practice. Eventually they stopped responding so I had to stop the payments from my credit card.Recommendations to others considering MXToolbox:I don't recommend them because of their shady business practices.What problems is MXToolbox solving and how is that benefiting you?fixing a problem with emails going to spam

Sam B.

IT Director Mid-Market (51-1000 emp.)

No G2 reviews

G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.

Think twice before doing their paid plans. Deceptive "risk-free" 30 day trial

0.0 / 5

What do you like best about MXToolbox?I suspect many of the people responding favorably on this forum are using their free tools. Their free tools are very useful -- but think twice before upgrading to their paid plans.What do you dislike about MXToolbox?Like many other software vendors - they make an offer of a risk-free one-month trial. However, they don't actually refund you your money if you cancel before 30 days. Here is my example: I signed up for their delivery center option on November 10, 2018 and was promptly billed $99. I used the service for 2 days, realized the paid features were overkill for my own and customers' needs, so called to cancel November 12 (two days after signup.) They acknowledged my cancellation by email but never credited back my account for the $99.On December 17th I called their toll-free line. Matt on the phone said ("getting a refund would require managers approval and it's not a certain thing.") No sign of any refund as-yet, no confirmation from the company following the call of what to expect on refund.On December 15 I emailed. Their response to my email was "Sorry, we can't process that sort of thing by email. Either call or create a support ticket." Unfortunately, the support ticket option is available only for active subscribers -- so you are left with calling their phone system and having no record of exchange. Attached is an image from their website taken December 2018 in which they describe their "risk-free" offer. https://postimg.cc/mhgzm197In summary -- Be aware that their free trial is not like how most other software vendors manage their trial promotions. They are opportunistic about billing you and (in my experience) don't honor the refund they promise as part of their risk-free trial.Recommendations to others considering MXToolbox:Use their free tools (they are good.) Their paid tools are overpriced, and they have a misleading "risk-free" plan that will end up costing you $99.What problems is MXToolbox solving and how is that benefiting you?Their free tools will help you diagnose MX configuration issues.

jon b.

Jon Small-Business (50 or fewer emp.)

Beware their "30 day free trial" of the Delivery Center!

0.5 / 5

What do you like best about MXToolbox?The free tools are good, and one wouldn't mind paying something for them, but one does object to being defrauded - see below.What do you dislike about MXToolbox?Tried to cancel free trial only a couple of days in, but $99 had been taken from my card and they have not responded to repeated requests to end it and refund the money. It looks like attempted fraud.What problems is MXToolbox solving and how is that benefiting you?Simple things like reverse DNS lookup helped us to check our email setup.

Alexander S.

Small-Business (50 or fewer emp.)

Makes email management easy

3.5 / 5

What do you like best about MXToolbox?-Affordable pricing-Setting up is very easy-Useful dashboards-Makes email reputation checks easierWhat do you dislike about MXToolbox?-This tool covers everything required for email management, there is nothing to dislike about.What problems is MXToolbox solving and how is that benefiting you?I have used this tool for domain reputation checking for phising mail analysis also I am using this for some of my projects to check mail deliverability and reputation of the domain to make sure the domain is not being blacklisted due to sending loads of emails.

Nitin R.

Software dev Small-Business (50 or fewer emp.)

MXToolBox is great for blacklist testing

3.5 / 5

What do you like best about MXToolbox?MXToolBox is suitable for Blacklists, DMARC, Diagnostics, Email Health, and DNS Lookup checks.What do you dislike about MXToolbox?For a free tool, I'd say MXToolBox is pretty top-notch.What problems is MXToolbox solving and how is that benefiting you?I used MXToolBox for DNS look-ups and blacklist checks.

Verified User in Marketing and Advertising

Enterprise (> 1000 emp.)

Pricing

MXtoolbox offers a clear tiered pricing structure with a generous free plan, while DMARCAnalyzer requires a custom quote after a free trial, making direct cost comparison challenging.

Small

Up to 10k emails / month

$0 (Free tier, weekly blocklist, 1 domain)

Contact for pricing

Medium

Up to 100k emails / month

Contact for pricing (Delivery Center at $129 for 500k volume)

Contact for pricing

Large

Up to 1 million emails / month

Contact for pricing (Delivery Center at $129 for 500k volume)

Contact for pricing