Mail Tower provides a comprehensive suite of DMARC reporting and monitoring features. From granular insights into email authentication results (SPF, DKIM, DMARC) to identifying legitimate sending sources and detecting potential threats, it offers a focused approach.

We found the dashboards to be intuitive, allowing us to quickly grasp complex DMARC data and pinpoint issues that affect email deliverability and security. Its features are designed for users who want a dedicated, easy-to-use DMARC solution.

The Splunk TA-DMARC add-on is primarily an ingestion and basic parsing tool for DMARC aggregate reports within a Splunk environment. It allows us to pull DMARC XML data into Splunk, where we can then leverage Splunk's powerful search and reporting capabilities.

However, it's crucial to understand that the add-on itself doesn't offer advanced DMARC-specific features out-of-the-box. We relied heavily on custom Splunk queries and dashboards to extract meaningful insights, which requires a good deal of Splunk expertise.

Mail Tower's user experience is designed for simplicity and clarity. The web interface is clean, and navigating through reports and settings is straightforward. The onboarding process feels guided, making it accessible even for those new to DMARC.

We appreciate how quickly we could set up DMARC monitoring and start seeing actionable data. The visualisations are well-designed, transforming raw DMARC data into easily digestible graphs and tables, which significantly reduces the learning curve.

Using the Splunk TA-DMARC add-on means you are operating within the broader Splunk ecosystem. If you are already a Splunk power user, the experience will feel familiar, as the add-on integrates directly into Splunk's data inputs and indexing.

However, for anyone without prior Splunk experience, the user experience can be challenging. There's no dedicated DMARC UI beyond what you build in Splunk, requiring us to construct searches and dashboards from scratch to get the desired DMARC insights. It's a powerful framework, but not a plug-and-play DMARC solution.

Mail Tower, as a dedicated SaaS platform, offers standard support channels typical for such services. We found access to documentation, email support, and potentially in-app chat or a knowledge base, all contributing to a generally positive support experience.

Our interactions indicated that they are equipped to assist with DMARC specific queries and platform usage. This structured support is valuable when you're navigating complex email authentication issues.

The Splunk TA-DMARC add-on is officially marked as 'Not Supported' and 'archived'. This means there is no formal support channel from the original developer. We relied entirely on community forums, public documentation, and our own Splunk expertise.

While the Splunk community is vast and helpful, specific issues with this add-on might require significant self-troubleshooting. This lack of official support is a significant consideration, as any problems or enhancements fall squarely on your team's shoulders.

Mail Tower is highly suitable for Small to Medium Businesses (SMBs) and enterprises seeking a straightforward, dedicated DMARC monitoring and reporting solution without the need for extensive in-house expertise. Its user-friendly interface makes it accessible.

For Managed Service Providers (MSPs), Mail Tower's potential for multi-tenancy and streamlined domain management could make it an effective tool for overseeing client DMARC deployments efficiently. It provides the necessary insights in a ready-to-use format.

The Splunk TA-DMARC add-on is best suited for enterprises that already have a robust Splunk deployment and a team with significant Splunk expertise. It serves as a good option for integrating DMARC data into an existing security information and event management (SIEM) system.

It is generally not suitable for SMBs or MSPs that do not possess a pre-existing Splunk infrastructure or dedicated Splunk administrators. The lack of support and archived status also make it a less appealing choice for those looking for an actively maintained, out-of-the-box DMARC solution.