DMARC360 offers a very broad feature set that extends well beyond mere DMARC reporting. We found it to be part of a larger digital risk protection (DRP) platform, incorporating external attack surface management, brand protection, anti-phishing, and even takedown services. This comprehensive approach means it can address a wide array of cyber threats from a single console.
While its DMARC capabilities are robust, they are integrated within this broader ecosystem. This means you get features like deep scanning, brand monitoring, and intelligence feeds that provide context to DMARC issues. For organizations looking for an all-encompassing security solution, DMARC360’s extensive functionality is certainly appealing.
Merox, in contrast, appears to focus specifically on DMARC reporting and monitoring. Our experience suggests it provides the core functionalities necessary for DMARC implementation and enforcement, such as aggregate and forensic report analysis, and clear visibility into email senders. This specialized focus can be beneficial for teams primarily concerned with email authentication without needing a broader security suite.
Its feature set is tailored to streamline DMARC adoption and management. We expect to see capabilities for identifying legitimate sending sources, detecting unauthorized senders (spoofing), and providing actionable insights to move to a DMARC enforcement policy. The advantage here is a potentially less complex interface and a dedicated focus on email deliverability and security through DMARC.
How easy is each product to use
User experience
DMARC360’s user experience can be a bit of a mixed bag, as we’ve observed. On one hand, the platform is powerful and offers a vast amount of data across its various modules. The dashboards are comprehensive, providing deep insights into external threats. However, this breadth can lead to a steeper learning curve, especially for first-time users or those not familiar with a full Digital Risk Protection suite.
Some users have noted that the interface, while organized, sometimes requires multiple clicks to reach specific information, which can feel less intuitive. While the UI helps prioritize and resolve security risks, navigating all the features, particularly email security metrics, can be challenging without tailored onboarding.
For Merox, with its specialized DMARC focus, we anticipate a more straightforward user experience. Platforms that concentrate on a single security protocol often prioritize clarity and ease of use for their specific function. This usually translates into a dashboard that clearly presents DMARC aggregate and forensic data, making it easier for users to identify non-compliant senders and authentication failures.
We expect Merox to offer a relatively streamlined setup and monitoring process, allowing users to quickly gain visibility into their email ecosystem without being overwhelmed by unrelated features. This focused approach can be highly beneficial for users who simply need efficient DMARC management without the complexity of a broader security platform.
Which product has the best support
Support
DMARC360 consistently receives high marks for its support. We’ve seen numerous reports praising their team for being professional, responsive, and highly knowledgeable. Users frequently highlight the support team's quick turnaround times, willingness to adapt solutions, and openness to feedback. This level of engagement is crucial, especially when dealing with the complexities of a multi-faceted digital risk platform.
The CTM360 team (which includes DMARC360 services) is noted for being readily available for assistance, guiding users through features, and providing in-depth analysis. Their ability to track and respond to custom requests adds significant value, making us confident in their customer-centric approach.
For Merox, while we don't have direct user feedback on their support, we understand that dedicated DMARC providers typically offer competent support focused on email authentication best practices. Given the critical nature of DMARC for email deliverability and security, a responsive and knowledgeable support team is essential.
We would expect Merox to provide assistance with initial setup, DNS record configuration, interpretation of reports, and guidance on policy adjustments. For a specialized tool, the support quality often hinges on how well they can troubleshoot specific DMARC alignment issues and help users move confidently towards an enforcement policy.
Who should use each product
Suitability
DMARC360 is exceptionally well-suited for larger organizations, particularly enterprises, and MSPs (managed service providers) that require a comprehensive digital risk protection solution. Its broad platform, encompassing DMARC, external attack surface management, and brand protection, makes it ideal for entities with complex security needs and significant digital footprints.
For MSPs, DMARC360’s integrated approach could simplify managing various security aspects for multiple clients from a single vendor. While SMBs could use DMARC360, they might find its extensive feature set to be more than what they initially need, potentially leading to a higher learning curve or unused capabilities.
Merox appears to be a strong fit for businesses of all sizes, from SMBs to enterprises, that have a primary focus on DMARC compliance and email authentication. Its specialized nature makes it suitable for organizations that want a dedicated, no-frills DMARC reporting and monitoring tool without the overhead of a full DRP platform.
MSPs looking for a focused DMARC solution to offer their clients would likely find Merox appealing due to its specialization. Its likely simpler interface and clear DMARC reporting could make it an efficient choice for teams that need to quickly get their DMARC records in order and maintain strong email security without overcomplicating their security stack.
How does DMARC360 compare with Merox?
DMARC report analysis
Aggregate and forensic report processing.
Source detection
Identify legitimate email sending sources.
Forward detection
Identify email forwarding issues.
Spoof detection
Identify unauthorized email spoofing attempts.
Notifications and alerts
Real-time alerts for DMARC events.
Reporting
Customizable DMARC data reports.
API
Programmatic access to DMARC data.
Multi-tenancy
Manage multiple domains or clients from one account.
SPF flattening
Automate SPF record optimization.
Hosted DMARC
Managed DMARC record hosting.
BIMI
Support for Brand Indicators for Message Identification.
MTA-STS/TLS-RPT
Support for advanced email security standards.
Blocklists and reputation
Monitoring email blocklists (or blacklists) and sender reputation.
AI copilot
AI-powered assistance for DMARC management.
DNS monitoring
Monitor DNS records relevant to email security.
Self hostable
Option to host the platform on private infrastructure.
Free trial/free tier
Availability of a free trial or permanent free tier.
Community Edition
Drawbacks and what to watch out for
DMARC360, while powerful, can present a steep learning curve due to its extensive feature set and sometimes requires more clicks than ideal to access specific information. We also noted instances of repeated or resolved issues appearing, and some limitations in integrating with certain security tools. For Merox, without direct user feedback, potential drawbacks could include a narrower feature scope compared to DMARC360’s DRP suite, which might not suit organizations seeking a single, all-encompassing security platform.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.7 / 5(360)
0 / 5(0)
delivers a seamless, proactive brand protection experience
3.5 / 5
What do you like best about CTM360?
CTM360 consolidates external attack surface management, brand protection, anti‑phishing, and takedowns into a single, unified platform. It cuts through the noise with pre‑populated threat data specific to our brand—no extra setup required—and consistently delivers highly actionable alerts
What do you dislike about CTM360?
While takedowns are fast and effective, expanding reach across more platforms and registrars would enhance the impact
What problems is CTM360 solving and how is that benefiting you?
Data leakage, Breaches, Brand imposters or VIP
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
It's Good
4.0 / 5
What do you like best about CTM360?
The detection works. Really good information given on breached credentials and fake apps that a takedown was so easy.
What do you dislike about CTM360?
The interface is not user friendly. Sometimes it takes more than a couple of clicks to get the information needed.
What problems is CTM360 solving and how is that benefiting you?
It allows us to view breached credentials and also fake website & apps.
Zulfa J.
CTO Small-Business (50 or fewer emp.)
CTM360 give whole experience as a user. The detection for cases is okay overall
4.0 / 5
What do you like best about CTM360?
The support of the CTM360 team is totally responsive and helpful. The platform also user friendly and easy to use
What do you dislike about CTM360?
Sometimes we got confuse with the filtering features. However, the support team has guide us accordingly
What problems is CTM360 solving and how is that benefiting you?
Detection for EASM cases - features of deep scanning
brand monitoring. By connecting with the CIRT team globally. CTM360 Sometimes able to take down cases faster than other platform
Verified User in Financial Services
Enterprise (> 1000 emp.)
Recommmended
4.0 / 5
What do you like best about CTM360?
quick Threat intelligence and insights about the related issues and leaks
What do you dislike about CTM360?
Sometime shows repeated or resolved issues and vulnerabilities
What problems is CTM360 solving and how is that benefiting you?
TI feeds, Data leaks etc
Hafiz T.
Unit Head Cyber Security Operations Enterprise (> 1000 emp.)
Review CTM360 after using for 1 Year period.
4.0 / 5
What do you like best about CTM360?
Most helpful from CTM360 is take down phishing domain very fast for my customer and could finding and detect Brand Impersonation focus on Social media app with fake content.
What do you dislike about CTM360?
Least helpful is data exposure on repository with another platform such as Gitlab , Bitbucket in case some customer using above tool will could not detect.
What problems is CTM360 solving and how is that benefiting you?
In the past take down period is big issue for my customer because take around 5-7days and customer have complain on this issue , However when changing to use "Brand Protection" of CTM360 service , CTM360 team could help my team action quickly on take down phishing URL or fake content URL related with my customer domain name. average complete action take down around 2-3 days.
Watthanachai K.
Consulting IT Specialist Small-Business (50 or fewer emp.)
Pricing
DMARC360 offers a free community edition, while Merox provides a tiered pricing structure starting with a Lite plan, though specific costs require direct inquiry for both.
4.7 / 5(360)
