What do you like best about Barracuda Domain Fraud Protection? Our school for autistic adults has benefitted immensely from the Barracuda products we use for cybersecurity, and their Domain Fraud Protection is an excellent addition to the essentials suite. It is relatively inexpensive compared to competitors and provides comprehensive DMARC services which protect our brand from being digitally impersonated and used to launch attacks. This was a real problem for us prior to purchasing Barracuda DFP, but has not been a worry in the 7+ years since we installed the software. Our IT specialist reports that their customer service is extremely responsive and that the software itself is simple to manage. Highly recommended. What do you dislike about Barracuda Domain Fraud Protection? The only downside we've experienced to Barracuda Domain Fraud Protection is a slight network lag. This has not been too noticeable, however, and the extra protection has been well worth the additional system load. What problems is Barracuda Domain Fraud Protection solving and how is that benefiting you? We used to suffer domain spoofing attacks multiple times a year, but Barracuda Domain Fraud Protection has successfully stopped virtually all of these kinds of attacks since we began using it on our network in 2015.

What do you like best about Inbox Monster? I'm newer to the email team that utilizes InboxMonster but from what I've gathered from my coworker who has worked with Josie and InboxMonster for over a year, Josie was instrumental in providing actionable insights to enhance deliverability. What do you dislike about Inbox Monster? We don't have a proper CRM tool to leverage so InboxMonster isn't as much a problem as the tool we're using for email. What problems is Inbox Monster solving and how is that benefiting you? At the beginning of the year, the team discussed solutions such as better domain/IP allocation, stricter demark policies, and monitoring iCloud; they also noted the impact of email frequency and rogue franchisees on complaint rates. Next steps included investigating unsubscribe inconsistencies, exploring click activity data, discussing IP address optimization, and a future demo of Inbox Monster's "Creative Projects" tool; Josie Garcia will also provide further ISP and deliverability information. Most recently, Josie shared SendGrid-specific recommendations, best practices, and provided platform training, including user management, notifications, campaign tagging, subscriber insights, and spam trap analysis.

What do you like best about Inbox Monster? The toolset is very robust and they are consistently adding to the functionality. The account support has also been great and incredibly proactive. Thom is the best and always super helpful. What do you dislike about Inbox Monster? Right now, there is nothing currently that I do not like or appreciate about Inbox Monster. What problems is Inbox Monster solving and how is that benefiting you? Inbox Monster is helping us manage and get insight into deliverability problems when they arise. There is a great toolset that is built behind this management and the additional tools with respect to content rendering is super helpful.

What do you like best about Inbox Monster? Inbox Monster provides a lot of valuable insights into how are email deliverability is across many different email service providers. What do you dislike about Inbox Monster? Inbox Monster has many features and data sets, but not all of the data feels immediately actionable and I don't understand what every feature does. What problems is Inbox Monster solving and how is that benefiting you? Before Inbox Monster, we couldn't see where our emails were landing or what seeds were having deliverability issues.

What do you like best about Inbox Monster? Inbox Monster has been a life saver for our email program. We have worked with Josie for just under a year, but the amount of dedication and support she provided to analyze our deliverability, help us come up with an action plan to remediate our poor deliverability and sender reputation, and ongoing monitoring of trends after working through our issues, has played a significant role in the health and success of our email marketing. Josie is always quick to respond and will walk through the issues with us, giving us valuable insights and recommendations along the way. My team does not have a strong background in deliverability, but Josie and the Inbox Monster team, has made a very technical part of email marketing very easy to understand and action against, allowing us to grow our skillset while also educating the rest of the company on deliverability best practices to ensure we do not fall into the same mess that we worked so hard to pull ourselves out of. In October 2024, we found out, with the help of Inbox Monster, that our inbox rate with Gmail was at 1% with low sender reputation. After working with Josie, we were able to increase and maintain our Gmail inbox rate to 95-100% with high sender reputation within 4 months. I cannot recommend Inbox Monster enough. What do you dislike about Inbox Monster? Email deliverability is overwhelming. This is not an Inbox Monster issue. The team at Inbox Monster is incredibly knowledgeable and gives so much information. A lot of the time, the analysis is easy to follow while meeting with the Inbox Monster team, but the amount of numbers and tabs within the platform make it a little difficult to follow on our own. We have a wonderful support team who are willing to meet at our cadence to discuss, but it's a bit difficult to do our own analysis outside of those meetings. What problems is Inbox Monster solving and how is that benefiting you? Inbox Monster helps provide valuable insight to our email deliverability and sender reputation.

What do you like best about Inbox Monster? The toolset is very robust and they are consistently adding to the functionality. The account support has also been great and incredibly proactive. Thom is the best and always super helpful. What do you dislike about Inbox Monster? Everything is worth it, but the tool costs more than other deliverability platforms, however, that's largely because they are taking on the work of coordinating with email providers What problems is Inbox Monster solving and how is that benefiting you? Inbox Monster is helping us manage and get insight into deliverability problems when they arise. There is a great toolset that is built behind this management and the additional tools with respect to content rendering is super helpful.