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Why is my BIMI logo not showing in Gmail even though it works on Yahoo and the setup seems correct?

Summary

When your BIMI (Brand Indicators for Message Identification) logo displays correctly in Yahoo but not in Gmail, it indicates a nuanced issue, as both mailbox providers have distinct implementation requirements. While Yahoo generally has more lenient display criteria, Gmail often requires additional verification, such as a Verified Mark Certificate (VMC), alongside a robust DMARC policy. This discrepancy suggests that while your core BIMI DNS record and SVG image may be sound, specific Gmail authentication or reputation thresholds might not be met.

What email marketers say

Email marketers frequently encounter challenges with BIMI logo display, particularly the disparity between its appearance in Yahoo and its absence in Gmail. Many attribute this to Gmail's stricter validation processes, which extend beyond basic BIMI technical setup to encompass factors like sender reputation and the mandatory Verified Mark Certificate (VMC). There is also a common observation that while the underlying SPF, DKIM, and DMARC configurations might appear correct, subtle technical discrepancies or a less restrictive DMARC policy can still hinder Gmail's display of the logo.

Marketer view

Email marketer from Email Geeks seeks advice on Gmail BIMI display issues, noting proper setup and Yahoo functionality. Despite checking their current setup, the logo isn't appearing as expected in Gmail, indicating a specific problem with that provider's rendering.

19 Sep 2024 - Email Geeks

Marketer view

Marketer from Optimum7 advises establishing a complete trust stack, including SPF, DKIM, DMARC, BIMI, and VMC, to ensure logo display and verification across major mailbox providers like Gmail and Yahoo. This comprehensive approach is critical for brand recognition and trust.

15 Jun 2025 - Optimum7

What the experts say

Experts emphasize that while BIMI setup might appear correct, Gmail's specific criteria for logo display are more stringent than Yahoo's. Key factors include not only the presence of a VMC and a strict DMARC policy but also the overarching domain reputation. They often highlight that a p=none DMARC policy is insufficient for BIMI in Gmail and advise a meticulous review of all authentication records. The consensus is that Gmail's system prioritizes trust and authenticity, making any slight technical missteps or a less-than-stellar reputation a barrier to logo visibility.

Expert view

Expert from Email Geeks confirms that Yahoo has consistently displayed the BIMI logo for an extended period, indicating no technical issues on their end. This provides a baseline, confirming the issue lies specifically with Gmail's rendering.

19 Sep 2024 - Email Geeks

Expert view

Expert from Spamresource asserts that a strong sender reputation is essential for BIMI logo display, as technical correctness alone is insufficient, especially for major providers like Google. Reputation often overrides perfect setup.

15 Jan 2025 - Spamresource

What the documentation says

Official documentation from organizations like the BIMI Group and various mailbox providers outlines the technical specifications and requirements for BIMI implementation. While the core standards are universal (e.g., DMARC, SVG Tiny PS), the documentation often clarifies provider-specific nuances. For Gmail, this includes the explicit mention of a VMC for verified logos and the importance of a DMARC policy that enforces action (not p=none). The documentation also confirms that mailbox providers retain discretion over logo display, even when all technical requirements are met.

Technical article

BIMI Group documentation states that each participating mailbox provider reserves the right to determine the display location of BIMI logos within their applications and may opt not to show the logo under certain conditions. This confirms the variability in BIMI adoption and display.

10 Jan 2025 - BIMI Group

Technical article

WP Mail SMTP documentation specifies that a robust DMARC policy is indispensable for BIMI logo visibility in inboxes, asserting that logos will not appear without it, regardless of other correct BIMI configurations. This highlights DMARC as a foundational requirement.

10 Mar 2025 - WP Mail SMTP

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