Gmail is widely known to clip emails that exceed a certain size, typically 102KB. However, observed behavior can sometimes deviate from this rule, leading to confusion among senders. While the 102KB limit for HTML content remains a foundational guideline, factors such as sender reputation, the specific client used for viewing (web versus mobile), and possibly personalized Gmail algorithms can influence whether an email gets clipped.
Key findings
HTML size is key: The 102KB limit primarily applies to the raw HTML code of the email, not the total message size including externally hosted images.
Inconsistent clipping: Some users report that large emails (even over 200KB of HTML) are not clipped, while others observe clipping for messages only slightly exceeding 102KB.
Sender reputation influence: A strong sender reputation may sometimes allow emails to bypass clipping even if they are slightly over the size limit.
Client-specific behavior: Clipping can vary between desktop and mobile Gmail clients, or even different versions of the app.
Cumulative thread size: In email threads, the combined size of all messages can cause clipping even if individual replies are small.
Key considerations
Prioritize HTML optimization: Always strive to keep your email HTML as lean as possible by removing unnecessary code, comments, and inline CSS where feasible.
Monitor template changes: New or significantly modified email templates should be rigorously tested for size.
Test across clients: Verify clipping behavior across various Gmail environments (web, Android, iOS) to understand the full user experience.
Impact on engagement: Remember that clipped emails require an extra click, which can reduce recipient engagement and calls to action.
Utilize size checkers: Use online tools to accurately measure the HTML size of your emails. This Email on Acid article provides guidance on this.
Sender reputation management: Focus on maintaining a high sender reputation, as it may implicitly grant more leniency from Gmail's filtering systems.
What email marketers say
Email marketers frequently discuss the challenges of Gmail clipping, sharing observations that sometimes align with, and at other times seem to contradict, the stated 102KB limit. The consensus is that while the rule exists, its application can appear inconsistent, leading to varied experiences across different campaigns and recipients.
Key opinions
Perceived inconsistency: Many marketers report instances where emails well over 102KB were not clipped in their tests, while others experienced clipping for much smaller size differences.
Outlook's size metrics: There is often confusion about how email clients like Outlook report email size, with assumptions that they might include images, rather than just the HTML.
HTML-specific limit: Marketers generally confirm that the 102KB limit refers to the HTML content, not the overall message payload including linked images.
Assume clipping: Despite individual test results, many recommend operating under the assumption that emails over 102KB HTML will likely be clipped for most recipients.
User-level variations: The idea that Gmail might have user-specific overrides for clipping is discussed, though no direct settings are found.
Key considerations
Focus on HTML weight: Regardless of observed inconsistencies, striving for a lightweight HTML structure is the best practice to avoid clipping.
Content and image optimization: Beyond HTML, optimize image sizes and ensure they are linked externally to prevent inflating message size.
User experience first: Design emails to convey the core message and calls to action effectively, even if clipping occurs.
Pre-send checks: Utilize email testing platforms to check for potential clipping issues before a major send. This Mailchimp guide provides helpful advice.
Adapt to template performance: If a template consistently causes clipping, consider redesigning it or breaking up content into shorter messages.
Marketer view
Marketer from Email Geeks suggests that sometimes Gmail shows the "this has been clipped" notice for just a few kilobytes over the limit, indicating inconsistent behavior where it depends on various factors. It's not always a strict threshold, making it challenging to predict.
24 Mar 2024 - Email Geeks
Marketer view
Marketer from Community HubSpot states that Gmail will cut off messages larger than 102KB, displaying a "[Message clipped] View the entire message" link. This behavior requires recipients to take an extra step to see the full content.
18 Feb 2024 - Community HubSpot
What the experts say
Deliverability experts confirm Gmail's 102KB HTML clipping rule, but often point to its dynamic nature, heavily influenced by sender reputation and other contextual factors. The phrase "it depends on things" accurately captures the nuanced reality of Gmail's filtering and rendering decisions.
Key opinions
HTML and reputation: Experts state that clipping occurs when HTML exceeds 102KB, but a good sender reputation might sometimes prevent it, highlighting a correlation.
HTML-only limit: The 102KB rule is confirmed to apply strictly to the HTML code, excluding linked images.
Dynamic decision-making: Gmail's processes are highly variable, with many factors influencing outcomes, including clipping, making it unpredictable.
Possible user-level overrides: There's a speculation that Google might implement user-specific overrides that impact clipping, although no direct settings are publicly available.
Consistency of the rule: Despite occasional exceptions, the 102KB rule is largely consistent, and senders should design with it in mind.
Key considerations
Maintain reputation: A strong sender reputation is paramount for overall deliverability, potentially influencing clipping behavior.
Accurate size measurement: Rely on tools that specifically measure raw HTML size rather than total message payload to gauge compliance with Gmail's limit.
Proactive testing: Regularly test emails across various Gmail environments to detect clipping issues before they impact a wide audience.
Code hygiene: Strive for clean, minimal HTML code. This includes removing redundant tags, unnecessary attributes, and excessive inline styling.
Consider alternatives to large emails: For very long content, consider using a summary in the email and linking to a full web version. This Word to the Wise resource emphasizes balancing content and deliverability.
Expert view
Deliverability Expert from Email Geeks states that an email will clip if its HTML is greater than 102KB, but also notes that if the sender reputation is good, it usually won’t. This suggests a dynamic threshold.
22 Jun 2024 - Email Geeks
Expert view
Deliverability Expert from SpamResource indicates that email clients, including Gmail, implement size limits to effectively manage bandwidth and optimize rendering performance. This explains why larger messages are displayed differently.
07 Apr 2024 - SpamResource
What the documentation says
Technical documentation and industry resources consistently confirm Gmail's 102KB size limit for email content, beyond which messages are automatically clipped. This limit refers specifically to the raw HTML, CSS, and text of the email. While external assets like images are not counted towards this limit, the overall design and content strategy must consider this threshold to ensure optimal deliverability and user experience.
Key findings
HTML size is the trigger: Gmail primarily clips emails when their raw HTML content, including inline styles and text, exceeds 102KB.
Clipping notification: When an email is clipped, Gmail inserts a "[Message clipped] View entire message" link for recipients to view the full content.
Excludes external assets: The 102KB limit does not typically include the size of images or other assets linked from external servers.
Impact on user experience: Clipping can negatively affect recipient engagement, as it adds an extra step and may obscure calls to action.
Mobile considerations: Some sources indicate that mobile Gmail clients might apply even stricter, unstated limits or display behavior.
Key considerations
Minify HTML: Use minification tools to reduce the size of your HTML and CSS code, removing whitespace and unnecessary characters. This is a common technical best practice.
Avoid hidden content: Even content that is hidden or commented out in your HTML still contributes to the file size and can cause clipping.
Optimize image usage: While images don't count towards the HTML limit, large image files can still impact load times. Ensure images are optimized and linked externally. This aligns with principles like those in RFC 5322.
Modular design: Employ a modular email design approach to keep individual sections concise and prevent overall email bloat.
Review email threads: Be aware that long email conversations where previous messages are quoted can quickly reach and exceed Gmail's cumulative size limits, leading to clipping in the thread view. This is a common deliverability challenge.
Technical article
Email Developer from GitHub documentation states that when HTML emails become excessively large, Gmail will clip them, displaying a "[Message clipped]" notice and a link to "View entire message." This is a documented behavior.
22 Apr 2024 - GitHub
Technical article
Email Client Documentation from EmailTooltester.com highlights that exceeding Gmail's 102KB limit is the primary reason for email clipping. It advises senders to be aware of this threshold to prevent truncation.