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Why are BIMI logos not displaying in Gmail inbox for bulk emails on desktop?

Summary

BIMI logo display in Gmail inbox for bulk emails on desktop is inconsistent due to a confluence of factors. Gmail's specific implementation of BIMI differs from its mobile app and has stricter policies for bulk emails, including spam filtering and image display settings. This is compounded by email client dependencies, where rendering logic and user-specific settings play a critical role. Furthermore, technical aspects such as sender reputation, DKIM signing, VMC validity, and even browser extensions can prevent logos from appearing. Overcoming challenges related to BIMI adoption, VMC acquisition, and robust authentication is crucial for improving BIMI logo visibility in Gmail's desktop environment for bulk emails.

Key findings

  • Gmail Implementation: Gmail's unique implementation, particularly on desktop, renders BIMI logos inconsistently, especially for bulk emails.
  • Client Dependency: BIMI logo display hinges on the email client's specific rendering policies and algorithms.
  • Bulk Email Filtering: Gmail treats bulk emails differently, subjecting them to stricter filtering and potentially suppressing BIMI logos.
  • Sender Reputation: A strong sender reputation is paramount; low reputation scores can lead to BIMI logo suppression.
  • Authentication Issues: Incorrect or missing DKIM signing and invalid VMCs can prevent BIMI logos from displaying.
  • User Settings: User-specific Gmail settings and privacy preferences can override BIMI logo display.
  • Extension Interference: Browser extensions may interfere with Gmail's rendering, blocking BIMI logos on desktop.
  • Adoption Challenges: BIMI adoption faces challenges due to varying client support and complexities in VMC acquisition.

Key considerations

  • Optimize for Gmail: Understand and comply with Gmail's specific requirements for bulk senders and BIMI implementation.
  • Strengthen Reputation: Prioritize building and maintaining a strong sender reputation.
  • Validate Authentication: Ensure correct DKIM signing and a valid, properly configured VMC.
  • Test Extensively: Thoroughly test BIMI logo display in Gmail's desktop environment for bulk emails.
  • Inform Recipients: Inform recipients that their Gmail settings and browser extensions might affect BIMI logo visibility.
  • Monitor Performance: Continuously monitor BIMI logo display rates and address any identified issues.
  • Mobile vs. Desktop: Recognize that mobile display is more reliable and test mobile specifically.

What email marketers say

13 marketer opinions

BIMI logo display in Gmail's inbox for bulk emails on desktop is inconsistent due to several factors. Gmail's implementation, rendering logic, and server-side processing differ from mobile, leading to varied results. The email client's specific settings, spam filtering, sender reputation, and even user-specific preferences influence whether the logo appears. Additionally, browser extensions can interfere with logo rendering. While BIMI is implemented, its visibility is not guaranteed and depends heavily on Gmail's algorithms and policies.

Key opinions

  • Client Dependency: BIMI logo display is client-dependent; Gmail's algorithms and settings significantly influence rendering.
  • Desktop vs. Mobile: Gmail's desktop version renders BIMI logos differently than the mobile app, with stricter filtering.
  • Bulk Email Handling: Gmail treats bulk emails differently, potentially suppressing BIMI logos due to spam filtering or other policies.
  • Sender Reputation: A strong sender reputation is crucial; Gmail may suppress logos for senders with low reputation scores.
  • User Preferences: User-specific Gmail settings and privacy preferences can affect BIMI logo display.
  • Profile Images: Logos visible without a blue tick may be Google profile images, not BIMI implementations.

Key considerations

  • Check Gmail's Implementation: Understand that Gmail's BIMI implementation is unique and may not display logos consistently on desktop for bulk emails.
  • Improve Sender Reputation: Focus on improving sender reputation to increase the likelihood of BIMI logos displaying.
  • Test Across Devices: Test email rendering across different devices and email clients, including Gmail's desktop and mobile versions.
  • Review Bulk Sending Practices: Ensure bulk sending practices comply with Gmail's guidelines to avoid triggering spam filters.
  • Inform Users: Inform users that their Gmail settings and browser extensions might affect BIMI logo display.
  • VMC Validation: Ensure VMC is valid and properly configured.

Marketer view

Email marketer from Stack Overflow suggests that Gmail's server-side processing affects BIMI logo display. Bulk emails might be treated differently, causing the logo not to render in the inbox on desktop.

9 Jan 2022 - Stack Overflow

Marketer view

Email marketer from Reddit notes that Gmail's rendering logic might prioritize certain factors over BIMI for bulk emails on desktop, preventing the logo from displaying in the inbox.

29 Oct 2024 - Reddit

What the experts say

2 expert opinions

BIMI logos may not display in Gmail inboxes for bulk emails on desktop due to challenges in BIMI adoption, varying support across email clients, and the complexities of acquiring a Verified Mark Certificate (VMC). Gmail's specific implementation affects logo display, influenced by authentication strength and sender reputation.

Key opinions

  • Varying Client Support: BIMI support varies among email clients, impacting consistent logo display.
  • VMC Complexity: The complexity of acquiring and managing VMCs poses a barrier to BIMI adoption and logo display.
  • Gmail Implementation: Gmail's unique implementation of BIMI influences logo display, especially for bulk emails on desktop.
  • Authentication and Reputation: Authentication strength and sender reputation play a significant role in Gmail's BIMI logo display decisions.

Key considerations

  • VMC Acquisition: Carefully navigate the VMC acquisition process to ensure proper setup for BIMI.
  • Monitor Client Support: Stay informed about the varying levels of BIMI support across different email clients.
  • Strengthen Authentication: Ensure strong email authentication practices to improve the likelihood of BIMI logo display.
  • Manage Sender Reputation: Maintain a positive sender reputation to avoid suppression of BIMI logos in Gmail.
  • Test Gmail Rendering: Specifically test BIMI logo rendering in Gmail's desktop environment for bulk emails.

Expert view

Expert from Word to the Wise explains that BIMI adoption faces challenges, including varying support among email clients and the complexities of VMC (Verified Mark Certificate) acquisition, which can impact logo display in Gmail for bulk emails on desktop.

6 Feb 2022 - Word to the Wise

Expert view

Expert from Word to the Wise shares that Gmail's specific implementation of BIMI, including its handling of bulk emails and desktop rendering, affects logo display. Factors like authentication strength and sender reputation play a role.

1 Jan 2023 - Word to the Wise

What the documentation says

6 technical articles

BIMI logo display in Gmail's inbox for bulk emails on desktop is contingent on the email client's implementation, particularly Gmail's rendering policies, image display settings, and security protocols. Strict authentication and reputation requirements for bulk senders, a valid and properly configured VMC, and correct DKIM signing are essential. Failure to meet these standards leads to logo suppression, especially in stricter environments like Gmail desktop, to protect against phishing and ensure secure email delivery.

Key findings

  • Client Implementation: Display of BIMI logos depends on the email client's specific implementation and rendering policies.
  • Gmail Specific Policies: Gmail's image display settings, security protocols, and stricter filtering for bulk emails affect logo display.
  • Authentication Standards: Bulk senders must adhere to strict authentication and reputation requirements for BIMI to work in Gmail.
  • VMC Requirement: A valid and properly configured VMC is essential for BIMI logo display.
  • DKIM Importance: Proper DKIM signing is critical for BIMI authentication and prevents logo suppression due to failed DKIM checks.

Key considerations

  • Gmail Compliance: Ensure compliance with Gmail's specific requirements for bulk senders, including authentication and reputation.
  • VMC Configuration: Verify the VMC is valid, properly configured, and meets all requirements.
  • DKIM Setup: Implement and maintain proper DKIM signing to ensure email authentication.
  • Monitor Sender Reputation: Monitor sender reputation and address any issues that could affect logo display.
  • Test BIMI Implementation: Thoroughly test BIMI implementation, particularly for bulk emails on Gmail desktop.

Technical article

Documentation from Google's Sender Guidelines highlights that bulk senders must adhere to strict authentication and reputation requirements. Failure to meet these standards could impact BIMI logo display in Gmail.

17 Jul 2021 - Google's Sender Guidelines

Technical article

Documentation from DKIM.org highlights that proper DKIM signing is critical for BIMI authentication. Gmail may not display logos if emails fail DKIM checks, especially for bulk sends to protect users from phishing.

5 Jun 2024 - DKIM.org

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    Why are BIMI logos not displaying in Gmail inbox for bulk emails on desktop? - Troubleshooting - Email deliverability - Knowledge base - Suped