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Which mail box providers reliably send async bounces instead of synchronous bounces?

Summary

The consensus among deliverability professionals is that no major mailbox provider reliably or predominantly sends asynchronous bounces. While they do occur, they are infrequent and typically stem from specific, often complex, scenarios rather than a provider's default behavior. Mailbox providers (MBPs) generally prefer to issue synchronous bounces because they are more efficient, consuming fewer resources and reducing the potential for backscatter.

What email marketers say

Email marketers often seek predictable bounce behavior to maintain clean mailing lists. However, the reality of asynchronous bounces presents a challenge, as they are uncommon and not consistently generated by specific mailbox providers. This unpredictability leads to difficulties in automated processing and often necessitates manual intervention for list hygiene.

Marketer view

Marketer from Email Geeks suggests that many are actively seeking to understand which mailbox providers consistently send asynchronous bounces to better manage their email programs. This indicates a general curiosity in the community about less common bounce behaviors.

09 Jul 2024 - Email Geeks

Marketer view

Marketer from Delivery Forum notes that identifying specific MBPs for consistent asynchronous bounces is an ongoing challenge for email programs. This difficulty often leads to frustrations when trying to implement automated bounce processing.

10 Jul 2024 - Delivery Forum

What the experts say

Deliverability experts largely agree that asynchronous bounces are a rare occurrence in modern email ecosystems. They confirm that the industry has moved away from this type of bounce due to past issues, such as backscatter, and a general preference for immediate feedback mechanisms. When asynchronous bounces do happen, they are often indicative of intricate or unusual email routing rather than a consistent behavior of major mailbox providers.

Expert view

Expert from Email Geeks indicates that asynchronous bounces can occur depending on specific circumstances. This highlights that while rare, they are not entirely eliminated from the email ecosystem.

09 Jul 2024 - Email Geeks

Expert view

Expert from Spam Resource highlights that modern email infrastructure prioritizes immediate feedback, reducing the need for asynchronous bounces. This shift reflects a move towards more efficient and real-time deliverability insights.

10 Jul 2024 - Spam Resource

What the documentation says

Official documentation and industry standards consistently highlight the preference for synchronous bounce reporting among major mailbox providers. This approach provides immediate feedback on delivery failures, allowing senders and email service providers to react promptly. While asynchronous bounces are acknowledged, they are typically described as a less common occurrence, often tied to specific technical reasons or deferred delivery scenarios rather than a primary mode of bounce notification.

Technical article

Documentation from Gainsight Inc. states that most major mailbox providers primarily generate synchronous bounces, providing immediate failure notification. This approach helps in prompt identification of invalid recipient addresses.

10 Jan 2024 - Gainsight Inc.

Technical article

Documentation from Kickbox Blog emphasizes that reliable ESPs are crucial for detecting and handling bounces effectively. This is a foundational element of maintaining good sender reputation and deliverability.

04 Apr 2023 - Kickbox Blog

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    Which mail box providers reliably send async bounces instead of synchronous bounces? - Troubleshooting - Email deliverability - Knowledge base - Suped