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Summary

Launching emails from a new domain can present significant deliverability challenges, especially with strict mailbox providers like Gmail. Unlike established domains with a history of positive sending, new domains start with a neutral, often perceived as low, reputation. This means Gmail's filters are inherently more cautious, scrutinizing email authentication, sender behavior, and recipient engagement more intensely. Key issues often include immediate blocking, high spam placement, and unaligned authentication records, even when basic tests pass. The underlying problem is typically a combination of lacking domain history and an insufficiently gentle warm-up process.

What email marketers say

Email marketers often face significant hurdles when trying to achieve good Gmail deliverability with a new domain. There's a common misconception that a 'clean' new domain will immediately perform well, especially when paired with engaged contacts. However, the lack of historical data on a new domain, coupled with any missteps in authentication or aggressive warm-up, can lead to immediate and severe blocking by Gmail. Marketers frequently express confusion when their authentication tests pass, but Gmail's internal tools show failures, highlighting the complexity of alignment and trust-building with new sending properties.

Marketer view

Marketer from Email Geeks observes initial confusion with a new domain, despite using clean practices like recent openers and clickers, leading to unpredicted blocks.

17 Jun 2024 - Email Geeks

Marketer view

Marketer from Email Geeks explains spinning up a new domain was a strategy to bypass blocks on the main domain, following an initial subdomain drip, hoping for better results.

17 Jun 2024 - Email Geeks

What the experts say

Experts consistently highlight that new domains face an uphill battle with Gmail because of their inherent lack of trust. The core of the problem lies in establishing a positive sending history and ensuring impeccable authentication from day one. They caution against quick fixes, like using automated warm-up services, which are often designed for spammy cold outreach rather than legitimate marketing. Experts also stress the importance of understanding specific authentication details, such as SPF alignment versus passing, and advise direct inspection of email headers or using diagnostic tools to pinpoint underlying issues. The key takeaway is that Gmail's filters are highly sophisticated and will treat any new, unestablished sending behavior with extreme scrutiny.

Expert view

Expert from Email Geeks states that creating new, historically clean domains to avoid blocks is generally not an effective strategy and can backfire.

17 Jun 2024 - Email Geeks

Expert view

Expert from Email Geeks highlights that new domains with no history, authentication issues, and questionable consent require a very gentle warm-up to build trust with filters.

17 Jun 2024 - Email Geeks

What the documentation says

Official documentation from major mailbox providers like Gmail, and reputable email service providers (ESPs), consistently emphasizes the critical role of proper email authentication (SPF, DKIM, DMARC) and a cautious warm-up process for any new sending infrastructure, including new domains. These guidelines underscore that a clean domain alone is insufficient; it must be coupled with verifiable identity and a history of positive sending behavior. Documentation often outlines specific requirements for bulk senders, including robust authentication and low spam complaint rates, providing a roadmap for new domains to build trust and achieve optimal inbox placement.

Technical article

Documentation from Gmail's bulk sender guidelines states that all senders must authenticate their email with SPF or DKIM, and for bulk senders, DMARC is now required for compliance and better deliverability.

20 May 2024 - Gmail Support

Technical article

Documentation from Brevo Help Center advises users to fully authenticate their sending domain, including setting up DKIM and SPF records, to ensure proper email deliverability and avoid common blocks.

17 Apr 2024 - Brevo Help Center

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