An unexpected string returned by a BIMI DNS record typically indicates a misconfiguration or an issue with one of its many prerequisites. The most common reasons include incorrect formatting of the BIMI TXT record itself-such as missing or malformed tags (v=, l=, a=), typos, extra characters, or case sensitivity in tags. Problems also arise if the record is published at the wrong hostname or with an incorrect selector. Beyond the record's direct content, issues with the associated Verified Mark Certificate (VMC) or the accessibility and format of the logo file can prevent proper parsing. Furthermore, foundational elements like a strong DMARC policy (p=quarantine or p=reject) and correctly configured DNSSEC are prerequisites; their absence or misconfiguration can indirectly cause BIMI lookup failures. Other contributing factors include DNS propagation delays, caching, conflicting DNS records like wildcards or CNAMEs, and even hidden characters or encoding issues from copy-pasting the record value.
11 marketer opinions
An unexpected string appearing for a BIMI DNS record consistently points to a deeper configuration issue, often stemming from even minor inaccuracies within the TXT record itself. This could involve incorrect syntax, such as malformed or missing tags, subtle typos like extra spaces, or using incorrect casing (e.g., V= instead of v=). The problem might also arise from incorrect selector usage or improper placement of the record within the domain's _bimi subdomain. Beyond the record's direct content, crucial prerequisites like a strong DMARC policy-specifically p=quarantine or p=reject-and a valid Verified Mark Certificate (VMC) are essential, and their absence or misconfiguration can prevent proper BIMI resolution. Similarly, the logo file must be correctly formatted, typically as SVG-Tiny PS, and remain publicly accessible. Furthermore, external factors within the DNS environment, including conflicting wildcard TXT records or CNAMEs, the introduction of invisible characters during copy-pasting, or even propagation delays, can contribute to the garbled output, leading verification tools to report an unexpected value.
Marketer view
Marketer from Email Geeks responds that an unexpected string returned for a BIMI record is not random and suggests looking for a wildcard TXT record, such as `* TXT "73Gcymai"` in the zone, or a CNAME record that might be interfering. They also mention that AWS DNS configurations could be a factor.
11 Nov 2023 - Email Geeks
Marketer view
Email marketer from Valimail explains that an unexpected string can appear if the associated Verified Mark Certificate (VMC) is not valid, the logo file is inaccessible or incorrectly formatted (e.g., SVG-Tiny PS version), or the BIMI TXT record itself contains errors preventing it from being properly parsed by receiving mail servers.
20 Feb 2025 - Valimail
3 expert opinions
When a BIMI DNS record returns an unexpected string, it consistently points to a precise setup or content error. The most frequent culprits include publishing the record with an incorrect name, such as missing 'default.' or '_bimi', or failing to set it as a TXT record. Furthermore, the content itself is highly sensitive to accuracy, meaning any typos, extra characters, or deviations from the exact format like 'v=BIMI1;l=yourlogo.svg;a=yourbrandcertificate.pem;' can lead to misinterpretation. Issues with the specified image URL, such as it being broken or pointing to an incorrect location, also commonly cause these validation failures. Therefore, meticulous attention to every detail of the record's name, type, and content, as well as the accessibility of its linked assets, is paramount.
Expert view
Expert from Email Geeks explains that when troubleshooting a BIMI record, the URL for the image should be checked to ensure it is not broken and is pointing to the correct location.
6 Jan 2022 - Email Geeks
Expert view
Expert from Spam Resource explains that an unexpected string for a BIMI DNS record could be due to common setup errors. These include using the wrong record name (e.g., missing 'default.' or '_bimi'), publishing it as a record type other than TXT, or having typos or extra characters in the record's content. Ensuring the record is precisely 'v=BIMI1;l=yourlogo.svg;a=yourbrandcertificate.pem;' at 'default._bimi.yourdomain.com' is crucial for correct interpretation and to avoid unexpected strings.
15 Oct 2024 - Spam Resource
4 technical articles
An unexpected string appearing for a BIMI DNS record often signals fundamental misconfigurations or data integrity issues during lookup. This typically stems from the record not adhering to specified syntax-such as missing required tags like v=, l=, and a=, or subtle typos and malformations within the record's content. Other primary causes include the record being published at an incorrect hostname (e.g., missing 'default.' or the correct selector) or not being designated as the proper TXT record type. Furthermore, external DNS factors like propagation delays and caching can lead to outdated or incorrect values being returned. Even seemingly minor issues, such as non-standard ASCII characters or incorrect quoting, can cause parsing difficulties within various email environments, contributing to the unexpected string output.
Technical article
Documentation from AuthIndicators Working Group explains that a BIMI DNS record returns an unexpected string if it does not adhere to the specified syntax, particularly missing required tags like v= (version), l= (logo URL), and a= (asserted indicating VMC URL), or if the s= (selector) tag is misconfigured. The record must be a TXT record for default._bimi.yourdomain.com or [selector]._bimi.yourdomain.com.
7 Nov 2021 - AuthIndicators Working Group
Technical article
Documentation from Google Workspace Admin Help explains that an unexpected string might appear if the BIMI TXT record is incorrectly formatted, published at the wrong hostname (e.g., _bimi instead of default._bimi or selector._bimi), or contains typos. It emphasizes verifying the exact TXT record value provided by your VMC provider or BIMI generator.
19 Apr 2025 - Google Workspace Admin Help
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