When undergoing a domain rebranding, email deliverability is significantly impacted, even if existing warm IP addresses are retained. This is because domain reputation is largely separate from IP reputation and is increasingly considered by Internet Service Providers (ISPs) as the primary identifier for sender trust. A new domain effectively starts with no reputation, necessitating a distinct and careful warm-up process. ISPs, including major ones like Google and Microsoft, will initially scrutinize emails from the new domain due to its lack of historical sending data and established trust. Authentication protocols such as DKIM and DMARC are inherently domain-centric, reinforcing the need for proper configuration and a fresh evaluation by receiving systems. While warm IPs provide a foundational benefit, they do not negate the requirement to build a positive sending history for the new domain.
16 marketer opinions
While warm IP addresses offer a foundational advantage during a domain rebranding, the consensus among email deliverability experts is that domain reputation stands as a distinct and often more critical factor. Internet Service Providers, or ISPs, perceive a new domain as an entirely new sender identity, effectively starting its reputation from scratch. This means that even with established IPs preventing immediate blocking, the new domain requires a dedicated and meticulous warm-up process to build trust, as it lacks historical sending data and positive engagement signals. ISPs, particularly major ones like Google, will apply initial scrutiny to mail from the rebranded domain, necessitating a gradual ramp-up of sending volume and careful monitoring of deliverability metrics.
Marketer view
Email marketer from Email Geeks explains that you should warm the new domain, but using the same IPs will likely be in your favor due to their existing reputation.
20 Aug 2024 - Email Geeks
Marketer view
Email marketer from Email Geeks shares their experience with rebranding, advising a slow warm-up, tracking delivery KPIs, and informing members about the domain switch to encourage opens. They also agree that using the same IP should be favorable, but note that performance can vary significantly depending on the sending domain.
26 Oct 2023 - Email Geeks
3 expert opinions
Retaining existing warm IP addresses during a domain rebranding provides a partial benefit, yet experts consistently emphasize that the primary deliverability challenge lies with building a new domain reputation. Domain reputation, distinct from IP reputation, is now arguably the more crucial factor for email deliverability, particularly for bulk senders. Therefore, despite having pre-warmed IPs, the new domain essentially starts its sender reputation from zero. ISPs, including major players like Google, consider the unique combination of IP and domain. This means that new domain-IP pairs will face initial scrutiny and require time for validation, impacting short-term deliverability as trust and a positive sending history are established for the rebranded domain.
Expert view
Expert from Email Geeks explains that Gmail specifically considers IP and domain combinations, and new IP/domain pairs can face short-term challenges even if both are warm, as Google needs time to validate them.
14 Jun 2024 - Email Geeks
Expert view
Expert from Spam Resource explains that while historically IP reputation was paramount, today domain reputation is arguably more important for deliverability, especially for bulk senders. Therefore, even with existing warm IPs, a domain rebranding will likely necessitate building a new domain reputation from scratch, which will impact deliverability.
4 Nov 2024 - Spam Resource
3 technical articles
The core impact of a domain rebranding on email deliverability, even with warm IP addresses, stems from the necessity to establish a new domain reputation from the ground up. This is because domain reputation is a distinct and often more influential factor than IP reputation for Mail Transfer Agents, MTAs, and Internet Service Providers, ISPs, serving as the primary identifier of sender legitimacy. As documented by Google and Microsoft, a new domain is treated as a fresh sender identity, subjecting it to heightened scrutiny and requiring it to build trust and a positive sending history independently. Furthermore, critical authentication protocols such as DMARC are inherently domain-centric, necessitating new DNS configurations and a fresh evaluation by receiving servers, thereby reinforcing the 'start from zero' reality for the new domain's trustworthiness.
Technical article
Documentation from Google Support explains that Google Postmaster Tools provides separate dashboards for 'IP reputation' and 'Domain reputation,' indicating they are distinct entities. A new domain will have to build its own reputation from scratch, and a low domain reputation can lead to emails being sent to spam or rejected, regardless of the IP's warmth.
17 Apr 2024 - Google Support
Technical article
Documentation from Microsoft Learn references domain and IP reputation distinctly. While warm IPs offer a better starting point, a new domain must establish its own trust with Microsoft's filters. A sudden change in sender domain, even when keeping familiar IPs, can trigger increased scrutiny from their anti-spam systems.
30 Jan 2024 - Microsoft Learn
Does using a new email address on the same domain affect email deliverability?
How does changing ESPs and domains affect sender reputation and email deliverability?
How does existing domain reputation impact new dedicated IP warming?
What are the potential deliverability issues when sending from an old domain with a new brand name?
What steps should I take to resolve deliverability issues after rebranding with a new domain and ESP?
Will changing the sending subdomain impact email deliverability and require a new warm-up process?