Email forwarding is a common practice, but it introduces complexities for email authentication protocols like SPF, DKIM, and DMARC. Understanding these interactions is crucial to maintaining good email deliverability and preventing legitimate emails from being flagged as spam or rejected. The core challenge arises because forwarding often alters email headers or content, which can invalidate the original authentication signatures. This page explores how these protocols behave with forwarded emails, providing insights from marketers, experts, and technical documentation to help you navigate these challenges effectively. For a broader understanding of how these standards work, you can refer to a simple guide to DMARC, SPF, and DKIM.
Key findings
SPF breaks: When an email is forwarded, the forwarding server typically uses its own IP address to send the email to the next hop. SPF (Sender Policy Framework) checks the IP address of the sending server against the SPF record of the domain in the Return-Path header. Since the forwarding server's IP is unlikely to be authorized by the original sender's SPF record, SPF authentication almost always fails for forwarded emails.
DKIM often survives: DKIM (DomainKeys Identified Mail) uses cryptographic signatures based on the email's headers and body. If the forwarding service does not alter the signed parts of the email (headers or body), the DKIM signature can remain valid. However, even minor modifications, such as adding a footer or changing specific headers, can break DKIM validation. Many forwarding services try to preserve DKIM to ensure deliverability.
DMARC reliance on DKIM: DMARC (Domain-based Message Authentication, Reporting, and Conformance) requires either SPF or DKIM to pass with alignment. Since SPF typically breaks with forwarding, DMARC validation for forwarded emails heavily relies on DKIM passing and aligning. If DKIM also breaks, the email will fail DMARC.
Spoofing vs. forwarding: A spike in DMARC rejections from unknown IPs, where DKIM/SPF/H.From appear to align with your domain, might indicate either forwarded emails or malicious spoofing attempts. The key differentiator is often the absence of corresponding bounce messages or customer complaints, which are typically seen with legitimate rejections (e.g., due to a DMARC reject policy). If there are no bounces, it's more likely spoofing where the recipient's server is correctly applying your DMARC policy.
Key considerations
DMARC reporting analysis: Carefully analyze your DMARC aggregate reports to distinguish between legitimate forwarding failures and actual spoofing attempts. Look for patterns in source IPs, sending domains, and whether DKIM passes. A sudden, prolonged trend of rejections from an unrecognized IP range could suggest significant forwarding activity or a persistent spoofing campaign.
Microsoft's behavior: Microsoft (and other large mailbox providers) may sometimes modify email bodies or headers during forwarding, which can invalidate DKIM signatures. This can lead to DMARC failures even for legitimate forwarded emails, especially if you have a DMARC policy of p=reject or p=quarantine. While mailbox providers generally try to handle forwarding gracefully, their internal processes can sometimes cause issues. For more details on this, you can refer to an article on email forwarding on DMARC.
Email marketers often encounter DMARC failures when legitimate emails are forwarded, leading to confusion about whether these are true threats or simply an artifact of forwarding. They typically focus on the practical implications, such as ensuring deliverability for their transactional or marketing emails, and the challenges of interpreting DMARC reports without deep technical expertise. The key concern revolves around distinguishing between genuine spoofing attempts and legitimate forwarded emails that fail authentication due to intermediary server actions. Marketers also express frustration with the limitations of DMARC reporting tools in providing clear, actionable insights into these scenarios.
Key opinions
Forwarding causes SPF issues: Many marketers confirm that forwarded emails will almost certainly show different SPF domains and sender IPs than the original sends, leading to SPF failures. This is a widely accepted consequence of how SPF works with mail relays.
DKIM is the lifeline for DMARC: For DMARC to pass on forwarded emails, it's essential for the DKIM signature to remain intact and align with the domain. If DKIM also fails, likely due to alterations by the forwarding server, then DMARC will fail.
Distinguishing spoofing from forwarding: A common challenge is deciphering DMARC reports to determine if unknown IPs causing rejections are due to legitimate forwarding or malicious spoofing. The absence of elevated bounce rates or customer complaints about non-delivery often points towards spoofing attempts being correctly blocked by DMARC policies.
Microsoft's impact: Concerns are frequently raised about how services like Microsoft's Outlook might alter email content or headers during forwarding, potentially breaking DKIM and causing DMARC failures for legitimate forwarded emails, even if a DMARC reject policy is in place. Marketers want to ensure their emails reach recipients even through forwarding chains.
Key considerations
DMARC report limitations: Marketers often find their DMARC reporting tools inadequate for clearly identifying the root cause of failures, especially when distinguishing between forwarding and spoofing. This highlights the need for more granular and user-friendly DMARC analytics.
Impact on transactional emails: The potential for transactional emails to be rejected due to forwarding issues is a significant concern, as it directly impacts customer experience and business operations. Ensuring deliverability for critical communications is paramount. You might consider how DMARC policies affect internal email deliverability.
Understanding spoofing trends: A prolonged trend of DMARC rejections, even without bounces, suggests consistent spoofing attempts against the domain. Marketers should be aware that this is normal behavior for DMARC protecting their brand and doesn't necessarily indicate a problem with their legitimate sending. Understanding how SPF, DKIM, and DMARC work together is key.
Marketer view
An Email marketer from Email Geeks asked about DMARC reports, specifically regarding spikes in rejected emails from unknown IPs. The concern was whether these represented forwarded emails or malicious spoofing attempts, as SPF and DKIM seemingly aligned but the sender IP differed from their own. This highlights a common dilemma in interpreting DMARC aggregate data.
14 Jun 2023 - Email Geeks
Marketer view
An Email marketer from Email Geeks observed that both SPF and DKIM were failing for unknown IP addresses that were not theirs, despite the DKIM, SPF, and From headers looking like their legitimate emails. This pattern was primarily seen with 'Enterprise Outlook' recipients and had been a prolonged trend since early April, suggesting a consistent issue.
14 Jun 2023 - Email Geeks
What the experts say
Email experts provide a deeper technical perspective on how forwarding impacts authentication. They clarify the mechanisms behind SPF and DKIM failures, emphasizing that while SPF is highly susceptible to breaking during forwarding due to changes in the sending IP, DKIM is more resilient but not immune. Experts highlight the critical role of DKIM in DMARC validation for forwarded messages and discuss the complexities introduced by mailbox providers like Microsoft that might modify emails. They also offer insights into distinguishing between legitimate forwarding issues and malicious spoofing, often stressing the importance of DMARC aggregate reports for identifying patterns.
Key opinions
SPF will break: Experts universally agree that SPF validation almost always fails when an email is forwarded because the IP address of the forwarding server replaces the original sender's IP in the Return-Path header, leading to an SPF mismatch. This is a fundamental aspect of how SPF works.
DKIM's resilience is key: DKIM is generally designed to survive forwarding as long as the signed parts of the message (headers and body) are not altered. If the forwarding agent modifies the email, DKIM will break. Therefore, for forwarded messages to pass DMARC, a valid DKIM signature is crucial. Further details can be found in discussions around DMARC passing when SPF fails.
DMARC relies on DKIM for forwarded mail: Because SPF is compromised during forwarding, DMARC's success hinges entirely on the DKIM authentication passing and aligning with the From domain. If both SPF and DKIM fail, the DMARC policy will be applied, potentially leading to rejection.
Interpreting DMARC reports: Experts advise that a consistent pattern of DMARC failures from unknown IPs, without corresponding bounce messages, often indicates successful blocking of spoofed mail. It's a sign that DMARC is performing its intended function of protecting your domain's reputation. Detailed analysis of DMARC reports is essential.
Key considerations
Forwarding server behavior: The way a forwarding server handles an email (e.g., modifying headers, adding disclaimers, altering body content) directly affects DKIM validation. Some providers, like Microsoft, are known to make such alterations, which can unexpectedly break DKIM for forwarded emails. It's important to understand the nuances of DMARC enforcement with DKIM issues.
Relaxed DMARC policy: While moving to a p=reject DMARC policy is recommended for security, experts advise caution, particularly when dealing with forwarded emails. For certain scenarios (e.g., internal forwarding, mailing lists), a p=none or p=quarantine policy might be necessary during the transition phase, especially if you anticipate issues with forwarded mail.
Addressing legitimate forwarding: If you are concerned about legitimate forwarded emails failing DMARC, implementing Sender Rewriting Scheme (SRS) at the forwarding server level can help preserve SPF validation by rewriting the Return-Path. However, this is a solution for the forwarding party, not the original sender. More about SPF breaking for forwarded emails can be found on AutoSPF's blog.
Expert view
An Email expert from SpamResource.com explained that while SPF authentication fails for forwarded emails due to changes in the Return-Path address, DKIM is more robust. However, DKIM can still break if the message content or specific headers are modified by the forwarding server. Therefore, DMARC's success with forwarded mail hinges on the integrity of the DKIM signature.
05 Apr 2024 - SpamResource.com
Expert view
An Email expert from Wordtothewise.com indicated that email forwarding introduces a significant challenge for SPF validation because the intermediary server sends the email using its own IP, which is not listed in the original sender's SPF record. This almost guarantees an SPF failure, making DKIM critical for DMARC pass in forwarding scenarios.
10 Mar 2024 - Wordtothewise.com
What the documentation says
Technical documentation and research papers provide the foundational understanding of how SPF, DKIM, and DMARC interact with email forwarding. They consistently outline that SPF is designed to fail when an email is re-transmitted by an unauthorized server, which is inherently what happens during forwarding. Conversely, DKIM's cryptographic nature allows it to often survive forwarding, provided the message content is not modified. These sources confirm that DMARC leverages the resilience of DKIM in forwarding scenarios to maintain authentication, and that mail exchangers may implement additional checks to mitigate forwarding-related issues.
Key findings
SPF validation fails with forwarding: Documentation confirms that SPF authentication will fail when an email is forwarded, as the forwarding server's IP address will not match the original sender's authorized IP range in the SPF record. This is a standard and expected behavior of SPF.
DKIM can survive forwarding: Technical sources indicate that forwarded emails can maintain DKIM validity if the forwarding service does not alter the signed headers or body of the message. This makes DKIM a more robust authentication method for messages undergoing forwarding compared to SPF.
DMARC relies on DKIM for forwarded mail: Since SPF almost always breaks, the DMARC validation mechanism for forwarded emails typically relies on the DKIM signature passing and aligning. This is the primary way forwarded emails pass DMARC checks. For further reading, check out this article on how email forwarding passes DMARC validation.
Key considerations
Content modification impact: Documentation warns that if an intermediate server or forwarding service alters the email's content or headers (e.g., adding disclaimers, altering attachments), it can break the original cryptographic DKIM signature, leading to DMARC failure. This is a known challenge to maintaining full authentication through forwarding chains.
DMARC's role in spoofing defense: DMARC policies are designed to tell mailbox providers what to do with incoming emails that fail SPF and/or DKIM authentication, including those that might appear to be spoofing attempts. This robust defense mechanism can sometimes interfere with legitimate email forwarding, which is why monitoring DMARC reports is essential. For more, refer to SPF, DKIM, DMARC, and Email Forwarding.
Mitigation techniques: Some forwarding systems or mail exchangers use techniques like Sender Rewriting Scheme (SRS) to address SPF breakage during forwarding. While not directly related to DMARC, these mechanisms aim to ensure the deliverability of legitimate forwarded emails.
Technical article
Documentation from GoDMARC explains that when an email is forwarded once, SPF authentication will fail unless DKIM remains intact. This is because SPF verifies the sending IP, which changes during forwarding. This highlights the crucial role of DKIM in maintaining authentication for forwarded messages.
14 Nov 2023 - GoDMARC Knowledge Base
Technical article
Documentation from the University of Oregon states that while SPF, DKIM, and DMARC are email authentication technologies designed to reduce spoofing, they can sometimes interfere with email forwarding. This acknowledges the inherent conflict between strict authentication and the common practice of email forwarding.
20 May 2024 - University of Oregon - Knowledge Base