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Summary

Email forwarding is a common practice, but it introduces complexities for email authentication protocols like SPF, DKIM, and DMARC. Understanding these interactions is crucial to maintaining good email deliverability and preventing legitimate emails from being flagged as spam or rejected. The core challenge arises because forwarding often alters email headers or content, which can invalidate the original authentication signatures. This page explores how these protocols behave with forwarded emails, providing insights from marketers, experts, and technical documentation to help you navigate these challenges effectively. For a broader understanding of how these standards work, you can refer to a simple guide to DMARC, SPF, and DKIM.

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What email marketers say

Email marketers often encounter DMARC failures when legitimate emails are forwarded, leading to confusion about whether these are true threats or simply an artifact of forwarding. They typically focus on the practical implications, such as ensuring deliverability for their transactional or marketing emails, and the challenges of interpreting DMARC reports without deep technical expertise. The key concern revolves around distinguishing between genuine spoofing attempts and legitimate forwarded emails that fail authentication due to intermediary server actions. Marketers also express frustration with the limitations of DMARC reporting tools in providing clear, actionable insights into these scenarios.

Marketer view

An Email marketer from Email Geeks asked about DMARC reports, specifically regarding spikes in rejected emails from unknown IPs. The concern was whether these represented forwarded emails or malicious spoofing attempts, as SPF and DKIM seemingly aligned but the sender IP differed from their own. This highlights a common dilemma in interpreting DMARC aggregate data.

14 Jun 2023 - Email Geeks

Marketer view

An Email marketer from Email Geeks observed that both SPF and DKIM were failing for unknown IP addresses that were not theirs, despite the DKIM, SPF, and From headers looking like their legitimate emails. This pattern was primarily seen with 'Enterprise Outlook' recipients and had been a prolonged trend since early April, suggesting a consistent issue.

14 Jun 2023 - Email Geeks

What the experts say

Email experts provide a deeper technical perspective on how forwarding impacts authentication. They clarify the mechanisms behind SPF and DKIM failures, emphasizing that while SPF is highly susceptible to breaking during forwarding due to changes in the sending IP, DKIM is more resilient but not immune. Experts highlight the critical role of DKIM in DMARC validation for forwarded messages and discuss the complexities introduced by mailbox providers like Microsoft that might modify emails. They also offer insights into distinguishing between legitimate forwarding issues and malicious spoofing, often stressing the importance of DMARC aggregate reports for identifying patterns.

Expert view

An Email expert from SpamResource.com explained that while SPF authentication fails for forwarded emails due to changes in the Return-Path address, DKIM is more robust. However, DKIM can still break if the message content or specific headers are modified by the forwarding server. Therefore, DMARC's success with forwarded mail hinges on the integrity of the DKIM signature.

05 Apr 2024 - SpamResource.com

Expert view

An Email expert from Wordtothewise.com indicated that email forwarding introduces a significant challenge for SPF validation because the intermediary server sends the email using its own IP, which is not listed in the original sender's SPF record. This almost guarantees an SPF failure, making DKIM critical for DMARC pass in forwarding scenarios.

10 Mar 2024 - Wordtothewise.com

What the documentation says

Technical documentation and research papers provide the foundational understanding of how SPF, DKIM, and DMARC interact with email forwarding. They consistently outline that SPF is designed to fail when an email is re-transmitted by an unauthorized server, which is inherently what happens during forwarding. Conversely, DKIM's cryptographic nature allows it to often survive forwarding, provided the message content is not modified. These sources confirm that DMARC leverages the resilience of DKIM in forwarding scenarios to maintain authentication, and that mail exchangers may implement additional checks to mitigate forwarding-related issues.

Technical article

Documentation from GoDMARC explains that when an email is forwarded once, SPF authentication will fail unless DKIM remains intact. This is because SPF verifies the sending IP, which changes during forwarding. This highlights the crucial role of DKIM in maintaining authentication for forwarded messages.

14 Nov 2023 - GoDMARC Knowledge Base

Technical article

Documentation from the University of Oregon states that while SPF, DKIM, and DMARC are email authentication technologies designed to reduce spoofing, they can sometimes interfere with email forwarding. This acknowledges the inherent conflict between strict authentication and the common practice of email forwarding.

20 May 2024 - University of Oregon - Knowledge Base

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