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How can DMARC reports be enriched with user-level data for better domain enforcement?

Summary

DMARC (Domain-based Message Authentication, Reporting, and Conformance) reports are invaluable for understanding your email ecosystem and protecting your domain from spoofing and phishing attacks. While standard DMARC reports provide aggregate (RUA) and forensic (RUF) data, they primarily focus on IP addresses and authentication outcomes. This can leave a gap when trying to pinpoint exactly who or what within an organization is originating unauthorized emails. The challenge lies in enriching this IP-centric data with user-level insights, offering a more granular view for better domain enforcement.

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What email marketers say

Email marketers often find themselves in a challenging position when it comes to DMARC. While they understand its importance for deliverability and brand protection, the raw, technical nature of DMARC reports can be daunting. Their primary concern revolves around identifying which specific email campaigns, platforms, or even individual senders within their domain are contributing to DMARC failures or unauthorized sending. User-level data promises to bridge this gap, offering a clearer picture that aligns with their operational needs.

Marketer view

Email marketer from Email Geeks suggests that marketers need a simpler way to understand DMARC reports. They often struggle to connect raw IP data from DMARC to specific email campaigns or sending platforms used by their teams. This makes it hard to identify the root cause of deliverability issues.The current DMARC reporting format, while technically robust, lacks the contextual information that marketing teams require to take action. Insights that directly link failures to user activity would be far more beneficial.

22 Mar 2021 - Email Geeks

Marketer view

Marketer from a Reddit forum emphasizes that understanding DMARC at a user level would greatly assist in internal education. It's difficult to explain to different departments why their emails are failing DMARC when the reports only show IP addresses.Providing specific user-level data could enable clearer conversations and faster adoption of correct email sending practices across the organization, improving overall compliance.

10 Apr 2023 - Reddit (r/emailmarketing)

What the experts say

From the perspective of email deliverability experts, DMARC is a fundamental pillar of email security and authentication. However, they also acknowledge the inherent limitations of standard DMARC reports when it comes to pinpointing the exact origin within an organization, especially concerning user-level activity. Enriching these reports with more granular data presents a promising, albeit complex, avenue for enhanced domain enforcement and a deeper understanding of email traffic flows.

Expert view

Expert from Email Geeks explains that the DMARC extension they are creating is designed to go beyond traditional DMARC reports. It aims to track how individuals send email through a domain's various ESPs, providing a clearer picture than just IP addresses.This enriched data helps complex domains achieve DMARC enforcement by pinpointing which users are originating mail from specific service providers, thus facilitating more precise policy application.

25 Mar 2021 - Email Geeks

Expert view

Deliverability expert from Spamresource suggests that the future of DMARC reporting will likely involve deeper data insights. While standard reports are good for compliance, operational teams need more context to effectively manage a complex email ecosystem.The challenge lies in securely and reliably integrating disparate data sources to provide a unified view without compromising privacy or introducing new vulnerabilities.

10 Aug 2024 - Spamresource.com

What the documentation says

Official DMARC documentation and related RFCs (Request for Comments) lay the groundwork for DMARC's operation, including its reporting mechanisms. These specifications detail the structure of Aggregate (RUA) and Forensic (RUF) reports, emphasizing IP addresses, authentication results (SPF and DKIM), and policy application. Critically, these foundational documents do not include provisions for user-level data. This implies that any user-level enrichment is an additional layer built upon, rather than inherent to, the core DMARC protocol.

Technical article

DMARC.org Documentation confirms that the purpose of DMARC is to monitor and protect domains from unauthorized use by third parties. It provides a reporting mechanism (RUA) that details email authentication results (SPF, DKIM) and alignment status for emails claiming to be from the reporting domain, based on source IP addresses.This foundational layer focuses on cryptographic authentication and domain identity, rather than internal user activity.

15 Mar 2023 - DMARC.org

Technical article

RFC 7489, which defines DMARC, specifies that the Aggregate Report (RUA) includes the IP address of the sending system, the number of messages, and the results of SPF and DKIM authentication. There is no field designated for individual user identities within the standard report format.This design reflects DMARC's role as a domain-level policy enforcement mechanism, rather than an internal auditing tool for specific users.

01 Nov 2022 - IETF RFC 7489

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