Effective email deliverability hinges significantly on managing sending speed and volume, with a strong emphasis on consistent, predictable patterns and gradual increases, particularly for new senders. A foundational practice is 'IP warm-up,' where new dedicated IP addresses and sending domains slowly increase their email volume over time. This process builds a positive sender reputation with Internet Service Providers, helping them recognize legitimate sending behavior. Conversely, sudden, large spikes in email volume or erratic sending patterns are often flagged as suspicious, leading to emails being throttled, deferred, or sent directly to spam folders, regardless of content quality. Optimal sending rates are not static; they vary widely based on the recipient's Mail Exchanger, the sender's reputation, and real-time server load. Therefore, continuous monitoring of sending logs and adapting to ISP feedback is crucial. Senders with strong reputations are generally permitted higher sending volumes and speeds, underscoring the importance of sending high-quality, engaging content to a well-maintained, engaged subscriber list. Implementing robust retry logic for temporary rejections also ensures messages eventually reach their destination without overwhelming recipient servers.
10 marketer opinions
Building on the foundation of consistent patterns and gradual volume increases, effective email deliverability also demands meticulous attention to sending speed management, especially the technical interplay of open connections and recipients per minute. For all senders, particularly those new to a domain or IP, the warm-up process remains critical; it involves starting with minimal daily sends to highly engaged subscribers and progressively scaling up. This deliberate approach allows Internet Service Providers (ISPs) to observe and trust the sender's legitimate behavior. Conversely, any sudden, large increases in sending volume or inconsistent cadences are red flags for ISPs, frequently resulting in emails being blocked or routed to spam folders, irrespective of their quality. Because acceptable sending rates fluctuate significantly based on the recipient's Mail Exchanger (MX), sender reputation, and real-time network conditions, proactively managing these sending rates is a core component of deliverability optimization for Email Service Providers (ESPs) and those overseeing their own Mail Transfer Agents (MTAs).
Marketer view
Email marketer from Email Geeks explains that the important numbers for email sending are the number of open connections to each MX and the number of recipients per minute over each connection. He notes that acceptable rates vary wildly by MX, reputation, technical details, and load, making general stats hard to obtain. He suggests comparing rates used by others for similar traffic to the same domains, and highlights that managing these rates is a core part of delivery optimization for ESPs or those managing their own MTA.
8 Sep 2024 - Email Geeks
Marketer view
Email marketer from MailerLite Blog shares that a structured email warm-up plan is crucial for new sending domains and IPs. They advise starting with small, consistent sending volumes to highly engaged subscribers and gradually increasing the volume daily or weekly, which helps establish a positive sender reputation with Internet Service Providers (ISPs).
1 Feb 2024 - MailerLite Blog
5 expert opinions
Building on the principle of consistent, gradual volume increases, expert advice on email sending speed for deliverability emphasizes the practical, real-time management of connections and email flow. Senders should actively monitor their sending logs, using observations about queue filling and ISP feedback to dynamically adjust sending rates. A key insight is that sender reputation profoundly influences accepted sending speeds; highly reputable senders can sustain significantly higher volumes than those with average practices. For new senders and IP addresses, a meticulous warm-up process with controlled, gradual volume increases is paramount. Disregarding ISP acceptance rates or pushing too much volume too quickly, particularly from new IPs, consistently leads to mail throttling, blocking, and damage to sender reputation. Establishing an appropriate number of connections per IP and setting absolute connection limits are critical technical aspects for maintaining good deliverability and respecting ISP infrastructure.
Expert view
Expert from Email Geeks explains that most senders determine optimal sending rates by reading their logs when queues are filling up. She suggests starting with 20-50 connections per IP and sending 5-10 emails per connection, advising to drop connections as soon as they are done. She adds that if you encounter messages about sending too fast, you should reduce connections, but if sending successfully, you can try more emails or connections to see how much the ISPs will accept. She also clarifies that modern filters factor reputation into rate limits, meaning senders with good practices can send significantly more volume than those with average practices, and recommends limiting the absolute number of connections, for example, never going above 100.
23 Jan 2022 - Email Geeks
Expert view
Expert from Spam Resource explains that new senders need to warm up new IPs by gradually increasing sending volume. Sending too much mail too quickly from a new IP can trigger spam filters and lead to blocked mail, highlighting the importance of controlled sending speed to build a positive sending reputation and ensure deliverability.
23 Mar 2024 - Spam Resource
6 technical articles
Further expanding on the critical role of controlled sending, email deliverability best practices uniformly emphasize the importance of a deliberate and consistent sending speed to cultivate a strong sender reputation and ensure inbox placement. Major email providers like SendGrid, Amazon SES, Google, and Microsoft consistently advocate for gradual volume increases, particularly during the essential IP warm-up phase for new dedicated IPs. This measured approach builds trust with Internet Service Providers (ISPs), enabling them to recognize legitimate sending behavior. Conversely, any abrupt spikes in email volume or erratic sending patterns are universally flagged as suspicious, leading to messages being throttled, blocked, or misclassified as spam by mechanisms like Exchange Online Protection (EOP) and general SMTP rate limits. Senders must actively respect these ISP-imposed limits, understanding that exceeding them can severely damage reputation. Furthermore, integrating robust retry logic into sending applications is crucial for gracefully handling temporary rejections, ensuring eventual delivery without overwhelming recipient servers and supporting a controlled, responsible sending pace.
Technical article
Documentation from SendGrid Docs explains that new dedicated IP addresses require a gradual 'warm-up' period, where email sending volume is slowly increased over several weeks. This process helps build a positive sender reputation with ISPs, ensuring better deliverability by preventing initial high volumes from being flagged as spam.
24 Dec 2023 - SendGrid Docs
Technical article
Documentation from Amazon SES Developer Guide explains that sending quotas are dynamically adjusted based on sender reputation and usage. To maintain and potentially increase these quotas, senders should focus on sending high-quality content to engaged recipients, gradually increasing sending volume rather than sending large bursts, which helps build a positive reputation.
7 Jun 2022 - Amazon SES Developer Guide
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