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Are spam trigger word lists accurate and should I be concerned about them?

Summary

The idea of spam trigger word lists influencing email deliverability is a persistent myth in the marketing world. While once a rudimentary method for spam detection, modern spam filters, which are sophisticated and dynamic, largely ignore static lists of keywords. These filters (or blocklists) assess a multitude of factors, including sender reputation, engagement metrics, email authentication (like SPF, DKIM, and DMARC), and the overall context of the email, not just isolated words.

What email marketers say

Email marketers often find themselves caught between outdated advice and modern deliverability realities. Many still express concern over spam trigger word lists, even as leading deliverability experts and technical documentation dismiss their efficacy. This highlights a gap in understanding how contemporary spam filters (and blocklists) truly operate, which is primarily based on sender reputation and engagement, not simple keyword matching. Some marketers, however, are beginning to recognize the futility of such lists and instead focus on broader best practices.

Marketer view

Marketer from Email Geeks humorously questions the extreme specificity of lists that claim a precise number like 394 spam words. Such detailed counts often feel arbitrary and do not reflect the dynamic nature of spam filtering. This level of detail can imply a false sense of scientific accuracy.

02 Mar 2023 - Email Geeks

Marketer view

Marketer from Email Geeks expresses concern for businesses that might struggle to use common, everyday words like medium in their emails due to these lists. This highlights the impracticality and absurdity of rigidly adhering to expansive lists of spam trigger words, particularly for transactional emails or daily communications.

02 Mar 2023 - Email Geeks

What the experts say

Experts in email deliverability largely agree that the concept of spam trigger words (or blacklist-activating phrases) is outdated and misleading. Modern spam filters use sophisticated algorithms that analyze numerous factors beyond mere keyword matching, including sender reputation, engagement signals, and the overall context of the message. While some historical spam filtering tools might have relied on such lists, today's systems are far more nuanced, rendering simple word avoidance largely ineffective for improving deliverability.

Expert view

Expert from Email Geeks suggests that many lists of spam trigger words appear to be simple dumps of outdated Spam Assassin rules. While these words might contribute to a minor spam score, their individual impact is negligible unless an extreme number are used simultaneously within an email. Modern filters operate on far more sophisticated principles.

02 Mar 2023 - Email Geeks

Expert view

Expert from Email Geeks indicates that content marketers at various platforms, including HubSpot, sometimes become overzealous or venture beyond their core expertise when discussing deliverability topics. This can lead to the propagation of misleading information, such as the exaggerated impact of spam trigger words.

02 Mar 2023 - Email Geeks

What the documentation says

Official documentation and technical standards for email (like RFCs) or those provided by major mailbox providers rarely, if ever, mention specific spam trigger word lists. Instead, they focus on foundational principles of email authentication, sender reputation, and general content quality that avoids deceptive or malicious practices. This reinforces the view that modern spam filtering is a complex, multi-faceted process, not a simple blacklist of forbidden words.

Technical article

Documentation from RFC 5322 suggests that email content should align with general readability guidelines and avoid patterns commonly linked to unsolicited bulk email. However, it does not enumerate specific spam words, indicating that the focus is on overall message integrity and intent rather than specific vocabulary choices.

01 Oct 2008 - RFC 5322

Technical article

Technical documentation on modern email filtering algorithms describes a multi-layered approach to spam detection. This includes evaluating sender reputation, authentication protocols (like SPF, DKIM, and DMARC), historical engagement data, and sophisticated content analysis that extends far beyond simple keyword matching. The effectiveness of these filters comes from their ability to process diverse signals simultaneously, making static word lists largely irrelevant.

15 Mar 2024 - Email Filtering Standards

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