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Do email providers track clicks on verification links versus other links for deliverability?

Summary

When it comes to email deliverability, a common question among senders is whether email providers give special weight to clicks on verification links compared to other types of links, such as those in a welcome series. The general consensus among deliverability experts and marketers is that while clicks are a strong engagement signal, email providers typically do not differentiate between the specific *type* of link clicked. Their primary focus is on overall user engagement and the recipient's desire to receive the mail, rather than the content or purpose of an individual click. Double opt-in, while highly beneficial for list hygiene and sender reputation, is seen as serving the sender's interest in building a clean list more than directly influencing an ISP's deliverability algorithm based on the verification click itself.

What email marketers say

Email marketers often approach deliverability from a practical, results-driven perspective. Their insights frequently center on broad engagement metrics and the perceived impact of various email elements on inbox placement. While they value clicks as a positive signal, many express uncertainty about whether providers distinguish between different types of clicks. The focus typically remains on fostering an active subscriber base and maintaining healthy list hygiene.

Marketer view

Email marketer from Email Geeks suggests that mailbox providers are unlikely to possess the granular capability to classify different types of emails or distinguish between a verification click and any other click within an email. Their systems are designed to process vast amounts of data, and such specific categorization would introduce unnecessary complexity.The primary objective of a mailbox provider is to determine whether their users desire the mail they are receiving. This evaluation is based on broader behavioral signals rather than deep content analysis of individual link functions. Therefore, a click is generally a positive signal, regardless of its purpose.

10 Aug 2021 - Email Geeks

Marketer view

Marketer from Email Geeks indicates that mailbox providers are primarily concerned with whether their users want to receive mail from a given sender, and they gather extensive data on this user preference. This data is generally independent of whether the email in question is a Confirmed Opt-In (COI) or a standard promotional email.This means that while COI is a valuable practice for the sender in terms of list hygiene, the ISP's filtering decisions are more heavily influenced by aggregate user behavior and signals of engagement or disengagement across all mail streams. Their focus is on the overall recipient perception of your mail.

10 Aug 2021 - Email Geeks

What the experts say

Deliverability experts, with their deep understanding of how email infrastructure and spam filters operate, tend to provide a nuanced yet consistent view on click tracking. They largely dismiss the idea that email providers differentiate between types of clicks for deliverability purposes. Instead, their emphasis is on the broader signals of user engagement and the technical infrastructure that supports sender reputation. Privacy considerations are often cited as a reason why granular tracking of individual link content is not widely performed by ISPs.

Expert view

Expert from Email Geeks believes that it would require an email mailbox provider to deeply understand and classify the content and purpose of individual emails. While high-level categorization (like promotional versus transactional) might occur, it's highly doubtful that any provider gets to the granular level of distinguishing between a verification link and another type of link within an email.The sheer volume of email makes such deep analysis impractical for every single message. Providers tend to focus on broader patterns of behavior and sender reputation to make deliverability decisions.

10 Aug 2021 - Email Geeks

Expert view

Expert from Email Geeks states with certainty that mailbox providers do not differentiate between specific link types. They explain that there are technical reasons preventing such granular analysis, but more importantly, providers simply do not prioritize this level of detail.What truly matters to them is whether their users genuinely want the mail, and they possess robust data about this preference, both for individual recipients and across their user base. This preference tracking is independent of whether the email is for a confirmed opt-in or other purposes.

10 Aug 2021 - Email Geeks

What the documentation says

Official documentation from email service providers and deliverability platforms often outlines best practices for email sending and how engagement is measured. While they confirm that clicks are a strong indicator of engagement, they typically do not provide specific details about differentiating between various types of links (e.g., verification vs. content links) for deliverability scoring. The focus is consistently on overall user interaction and the broad signals that indicate a recipient's desire to receive an email. This aligns with the industry's emphasis on user privacy and avoiding overly intrusive tracking methods.

Technical article

Documentation from Klaviyo Help Center states that inbox providers utilize spam filters to determine whether emails reach the inbox. These filters analyze various content elements, including images, links, and subject lines, to make their decisions.This general statement indicates that links are indeed part of the evaluation process, but it does not specify any differentiation between link types like verification links versus others. The emphasis is on the overall content's quality and compliance with spam filter criteria.

15 Jan 2023 - Klaviyo Help Center

Technical article

Mailchimp's troubleshooting click tracking documentation specifies that they can only track clicks on links that begin with http:// or https://. They clarify that clicks on email addresses (mailto:) or anchor links cannot be tracked by their system.This highlights the technical limitations of tracking and implies that providers are focused on standard web links for engagement measurement. There is no mention of distinguishing between the *purpose* of these http/https links for deliverability outcomes.

05 Mar 2024 - Mailchimp

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