Suped

Does CASL apply to emails sent from outside Canada to Canadian recipients?

Summary

Canada's Anti-Spam Legislation, or CASL, has a broad, extraterritorial scope, meaning it extends its reach beyond Canadian borders. It applies to any commercial electronic message, or CEM, sent from anywhere in the world, provided the recipient is located in Canada or the message is accessed by a computer system within Canada. This protective measure ensures that Canadian citizens are safeguarded from unwanted electronic communications, regardless of the sender's origin. Therefore, international businesses and marketers targeting Canadian audiences must adhere to CASL's stringent consent and unsubscribe requirements, just as Canadian senders do.

Key findings

  • Extraterritorial Reach: CASL unequivocally possesses extraterritorial reach, applying to commercial electronic messages sent from outside Canada if they are directed to or accessed by individuals or computer systems located within Canada. This is confirmed by government bodies, legal firms, and email industry experts alike.
  • Recipient Location is Key: The applicability of CASL is determined by the location of the recipient or the computer system used to access the message in Canada, rather than the sender's country of origin. This means if a person is reading the email in Canada, CASL applies.
  • Protection for Canadians: The primary objective of CASL's broad application is to protect Canadian citizens from unsolicited electronic communications, irrespective of the sender's geographic location.
  • Demonstrated Enforcement: The CRTC has actively demonstrated CASL's extraterritorial power through enforcement actions, including levying fines against companies located outside Canada for sending non-compliant emails to Canadian recipients.

Key considerations

  • International Business Compliance: Businesses operating globally must understand that if they send commercial electronic messages, or CEMs, to Canadian recipients, they are subject to CASL, regardless of their own physical location or where the email originates.
  • Consent and Unsubscribe: To ensure compliance, it is critical for senders targeting Canadian audiences to obtain clear, express consent before sending CEMs and to provide a straightforward, easily accessible unsubscribe mechanism in every message.
  • Mutual Enforcement: The CRTC, Canada's telecommunications regulator, has established mutual enforcement agreements with various international counterparts, which aids in prosecuting CASL violations by foreign entities.
  • ESP Guidance: Many major Email Service Providers (ESPs) and email marketing platforms provide specific resources and guidance to help their users comply with CASL when sending to Canadian subscribers.

What email marketers say

9 marketer opinions

Experts from across the email marketing industry consistently affirm that Canada's Anti-Spam Legislation (CASL) unequivocally applies to commercial electronic messages (CEMs) sent from outside Canada if the recipient is located within Canada. The law's reach is designed to protect Canadian citizens, making the recipient's location the defining factor, not the sender's. This means international businesses and marketers must adhere to CASL's consent and unsubscribe requirements when targeting Canadian audiences, just as domestic senders do. Many Email Service Providers also reinforce this stance, providing guidance to their global users on maintaining compliance.

Key opinions

  • Unanimous Consensus: Email marketing experts and organizations widely agree that Canada's Anti-Spam Legislation (CASL) applies to commercial electronic messages sent from outside Canada to Canadian recipients.
  • Recipient Determines Jurisdiction: The applicability of CASL is primarily determined by the recipient's location within Canada or if a computer system in Canada is used to access the message, rather than the sender's geographic origin.
  • Global Applicability: Regardless of where a business or individual operates, if their commercial electronic messages are received by individuals in Canada, they must adhere to CASL's regulations.
  • Industry Standards: Leading Email Service Providers, as well as various industry forums and blogs, confirm that all users sending commercial emails to Canada must be CASL compliant.

Key considerations

  • Cross-Border Obligation: Businesses worldwide that send commercial electronic messages to recipients in Canada are obligated to comply with CASL, irrespective of their physical location or country of origin.
  • Consent and Opt-Out Requirements: It is critical to obtain express consent from Canadian recipients before sending commercial electronic messages and to ensure that a clear, functional unsubscribe mechanism is included in every communication.
  • Maintaining Compliance: Senders should proactively manage their subscriber lists and consent records for Canadian audiences to consistently meet CASL's stringent requirements.
  • Leveraging Support: Email Service Providers and other industry experts often provide specific guidance and resources to help users navigate and comply with CASL when targeting Canadian recipients.

Marketer view

Email marketer from Email Geeks explains that CASL applies to any message sent to a Canadian subscriber. They clarify that for section 6 of CASL to apply, a computer system located in Canada must be used to access the CEM, meaning if someone is reading the email in Canada, CASL applies.

15 Feb 2024 - Email Geeks

Marketer view

Email marketer from Email Geeks shares their understanding that CASL applicability does not depend on the email's origin, provided the recipient can reasonably be determined to be within Canada.

17 Mar 2024 - Email Geeks

What the experts say

3 expert opinions

Email marketing experts are in unanimous agreement: Canada's Anti-Spam Legislation (CASL) extends its authority beyond Canada's borders. This means the law applies to commercial electronic messages sent from any location worldwide to recipients situated in Canada, irrespective of the sender's country or business presence. This extraterritorial application is reinforced by the Canadian Radio-television and Telecommunications Commission's (CRTC) existing mutual enforcement agreements with various international jurisdictions, enabling effective cross-border compliance and enforcement.

Key opinions

  • Extraterritorial Reach: CASL's design includes extraterritorial reach, making it applicable to commercial electronic messages sent to Canadian recipients even when the sender is located outside Canada.
  • Recipient Location Dominant: The primary factor for CASL's applicability is the recipient's location within Canada, meaning senders outside the country must still comply if their messages target Canadian individuals.
  • Global Compliance Expected: Regardless of a sender's physical location or business presence, adherence to CASL is required for any commercial electronic message directed towards Canadian recipients.
  • Cross-Border Enforcement: The CRTC has established mutual enforcement agreements with several countries, strengthening its capacity to enforce CASL against foreign entities sending non-compliant emails to Canadians.

Key considerations

  • Foreign Sender Obligations: Businesses and individuals outside Canada must understand they are legally obligated to comply with CASL when sending commercial electronic messages into Canada.
  • Consent and Unsubscribe: It is crucial for all senders targeting Canadian recipients, regardless of their origin, to obtain proper consent and provide a clear, functional unsubscribe mechanism as mandated by CASL.
  • International Agreements: Be aware that the CRTC's mutual enforcement agreements facilitate cross-border legal action, increasing the risk for non-compliant foreign senders.
  • Global Strategy Integration: Any international email marketing strategy must proactively integrate CASL compliance measures to avoid legal issues when engaging with Canadian audiences.

Expert view

Expert from Email Geeks explains that CASL applies to emails sent to Canadians from external locations and notes that the CRTC has mutual enforcement agreements with several countries for cross-border enforcement.

13 Dec 2022 - Email Geeks

Expert view

Expert from Spam Resource explains that CASL is extraterritorial, meaning senders outside Canada must comply if their messages are sent to Canadian recipients, regardless of their location or business presence in Canada.

23 Apr 2023 - Spam Resource

What the documentation says

6 technical articles

Canada's Anti-Spam Legislation (CASL) absolutely extends its reach to emails originating outside the country but destined for Canadian recipients. This means commercial electronic messages (CEMs) sent from anywhere globally are subject to CASL if they are delivered to a computer system in Canada or accessed by an individual within the country. The core intent is to shield Canadian citizens from unsolicited electronic communications, irrespective of the sender's geographic base, a principle upheld through various enforcement actions.

Key findings

  • Extraterritorial Scope: CASL's framework is designed with an extraterritorial scope, making it fully applicable to commercial electronic messages sent from any country to Canadian recipients.
  • Recipient-Based Application: The primary determinant for CASL's application is the recipient's or the accessing computer system's location within Canada, not the sender's geographic origin.
  • Safeguarding Canadian Consumers: A core objective of CASL's broad reach is to protect individuals in Canada from unsolicited electronic communications, regardless of where the sender is based.
  • Enforcement Beyond Borders: Canadian regulatory bodies have actively demonstrated CASL's extraterritorial enforceability by issuing penalties against foreign senders who violate the legislation.

Key considerations

  • Global Sender Responsibility: Businesses and individuals operating internationally must recognize their legal obligation to comply with CASL when sending any commercial electronic messages to recipients in Canada.
  • Mandatory Consent & Opt-Out: Senders located anywhere must secure proper consent from Canadian recipients and consistently provide a clear, functional unsubscribe mechanism in every commercial electronic message.
  • Potential for Cross-Border Penalties: Non-compliance by foreign entities can lead to significant financial penalties and legal repercussions, as CASL's enforcement extends beyond Canada's borders.
  • Strategic Compliance Integration: Integrating CASL compliance measures into global email marketing strategies is essential for any sender targeting Canadian audiences to avoid legal issues and maintain deliverability.

Technical article

Documentation from CRTC explains that CASL has an extraterritorial reach, meaning it applies to commercial electronic messages (CEMs) sent from outside Canada if the CEM is sent to a computer system located in Canada, or accessed by a person in Canada. This ensures Canadians are protected from unsolicited electronic messages regardless of the sender's origin.

24 Jun 2024 - Canadian Radio-television and Telecommunications Commission (CRTC)

Technical article

Documentation from McMillan LLP shares that CASL's reach extends beyond Canada's borders, applying to any commercial electronic message sent from anywhere in the world to a computer system or recipient located within Canada. This means international businesses must comply if they target Canadian consumers.

6 Jun 2025 - McMillan LLP

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