Using purchased email lists is widely regarded as a detrimental practice due to the significant negative impacts on email deliverability, sender reputation, legal compliance, and overall marketing effectiveness. Experts and marketers alike agree that purchased lists often contain outdated and invalid email addresses, leading to high bounce rates and spam complaints. Furthermore, recipients on these lists have not explicitly opted-in to receive emails, resulting in low engagement rates and potential violations of anti-spam laws like GDPR and CAN-SPAM. Major email platforms, as documented by Google, Microsoft, Amazon Web Services, and Spamhaus, actively filter or block emails from senders using purchased lists. The consensus is that building email lists organically through permission-based methods is crucial for maintaining a positive sender reputation, ensuring compliance, and achieving successful email marketing campaigns.
10 marketer opinions
Using purchased email lists is detrimental to email marketing success due to several interconnected reasons. Primarily, it damages sender reputation, leads to low engagement, and violates anti-spam laws. Purchased lists often contain outdated or invalid email addresses, resulting in high bounce rates and spam complaints, which negatively affect deliverability. Recipients who haven't opted-in are unlikely to be interested, leading to low engagement and potentially marking emails as spam. Additionally, sending unsolicited emails violates laws like GDPR and CAN-SPAM, resulting in fines and legal repercussions. Ultimately, purchased lists contain low-quality leads, wasting resources and potentially damaging brand reputation, highlighting the importance of building email lists organically through opt-in methods.
Marketer view
Email marketer from Sendinblue explains that using purchased email lists can violate anti-spam laws like GDPR and CAN-SPAM. Sending unsolicited emails to individuals without their consent can result in hefty fines and legal repercussions. Building your email list organically through opt-in methods is crucial for compliance and maintaining a positive sender reputation.
27 Feb 2022 - Sendinblue
Marketer view
Email Marketer from G2 shares that purchased lists do not consist of interested leads or people who know your company. Thus, engagement rates are significantly lower, as people are likely to ignore or delete emails from an unknown source. This impacts overall marketing performance.
11 Nov 2021 - G2
6 expert opinions
Using purchased email lists is a poor practice that leads to deliverability issues due to several factors. Primarily, it violates email marketing best practices by sending unsolicited emails to recipients who haven't opted-in, leading to low engagement, spam complaints, and potential blacklisting. Experts highlight that major email providers like Gmail and Spamhaus actively flag this activity. Purchased lists also frequently contain spam traps, which severely damage sender reputation. Furthermore, the lack of permission and relevance inherent in purchased lists negatively impacts sender reputation and results in email filtering. The consensus underscores the importance of permission-based email marketing for maintaining a positive sender reputation and achieving successful deliverability.
Expert view
Expert from Email Geeks explains that purchased lists cause deliverability issues and aren’t workable within a best practices framework. Thus, there’s not much consultants can do to improve things, given the underlying nature of what’s happening isn’t in line with best practices. Gmail and Spamhaus WANT to flag this kind of activity, and if they “catch” it, the systems are working as designed.
14 Nov 2021 - Email Geeks
Expert view
Expert from Spam Resource explains that recipients on purchased lists didn't request the emails, so they're far less likely to open, click or convert. This can drastically lower your engagement rates, which ISPs use to determine whether your email is wanted or not.
26 Apr 2024 - Spam Resource
4 technical articles
Using purchased email lists is detrimental to email deliverability and violates established policies across major email platforms. Google Postmaster Tools indicates that sending unwanted email negatively impacts sender reputation, leading to spam filtering or blocking. Spamhaus warns that purchased lists can result in IP address blacklisting, preventing email delivery to numerous ISPs. Microsoft emphasizes that lack of opt-in increases the likelihood of emails being flagged as spam, impacting inbox placement. Amazon Web Services explicitly prohibits the use of purchased lists, with non-compliance resulting in service suspension. All sources point to the importance of building a positive sender reputation through permission-based email marketing for successful deliverability.
Technical article
Documentation from Amazon Web Services explains that using purchased email lists violates their Acceptable Use Policy. AWS requires users to only send emails to recipients who have explicitly opted in. Failing to comply with these policies can lead to suspension of email sending privileges.
22 Oct 2023 - AWS
Technical article
Documentation from Google Postmaster Tools explains that sending unwanted email can negatively affect your sender reputation. A low sender reputation can cause your messages to be delivered to the spam folder or blocked entirely. Building a positive sender reputation requires sending emails that recipients want and engaging with.
25 Sep 2022 - Google Postmaster Tools
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