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What are the best email sending providers for European and South American markets to ensure high deliverability?

Summary

Achieving high email deliverability in European and South American markets necessitates a comprehensive approach. Primarily, it involves sending relevant, permission-based emails and understanding regional nuances such as GDPR compliance in Europe and the prevalence of Google services in Latin America. Building and maintaining a strong sender reputation is essential, achieved through proper email authentication (SPF, DKIM, DMARC), regular list hygiene, and IP warming. Proactive monitoring of domain and IP reputation using tools like Google Postmaster Tools and Sender Score, alongside implementing feedback loops for complaint monitoring, is crucial. While country-specific ESPs are not always necessary, local expertise can be invaluable for navigating specific challenges. Avoiding blacklists and maintaining low spam rates are also vital for ensuring emails reach the inbox.

Key findings

  • Relevance and Permission: Sending relevant emails to subscribers who have explicitly opted-in significantly improves deliverability.
  • Regional Understanding: Understanding and adapting to regional specificities, such as GDPR in Europe and popular ISPs in South America, is key.
  • Sender Reputation: Maintaining a strong sender reputation is paramount, driven by authentication, list management, and IP warming.
  • Proactive Monitoring: Continuously monitor domain and IP reputation and promptly address any issues detected.
  • Authentication Protocols: Implementing SPF, DKIM, and DMARC authentication is vital for preventing spoofing and enhancing email security.

Key considerations

  • List Hygiene: Regularly clean email lists to remove inactive subscribers and hard bounces, ensuring a higher engagement rate.
  • IP Warming: Gradually increase sending volume when starting with a new IP or ESP to establish a positive sending reputation.
  • Blacklist Avoidance: Actively monitor and prevent your domain or IP from being blacklisted.
  • Feedback Loop Implementation: Set up feedback loops to identify and address spam complaints promptly.
  • Local Expertise: Consider consulting local experts for unique deliverability challenges within specific regions.

What email marketers say

11 marketer opinions

Ensuring high email deliverability in European and South American markets involves several key strategies. Primarily, focusing on sending relevant messages to engaged subscribers is crucial. While country-specific ESPs aren't always necessary, familiarity with regional nuances, like GDPR compliance in Europe and the use of Google infrastructure by Latin American ISPs, is important. Maintaining good sender reputation through proper email authentication (SPF, DKIM, DMARC), regular list hygiene (removing inactive subscribers), and IP warming are essential technical practices. Monitoring domain reputation using tools like Google Postmaster Tools and proactively addressing issues like blacklist inclusions and high spam complaint rates further contribute to successful email delivery.

Key opinions

  • Relevance & Engagement: Sending relevant messages to subscribers who have explicitly opted-in significantly improves deliverability.
  • Regional Awareness: Understanding and adhering to region-specific regulations (e.g., GDPR) and ISP infrastructures (e.g., Google in LatAm) is crucial.
  • Sender Reputation: Maintaining a positive sender reputation is vital, achieved through authentication, list hygiene, and proactive monitoring.
  • Technical Setup: Implementing SPF, DKIM, and DMARC authentication is essential to improve trust and prevent spoofing.

Key considerations

  • List Hygiene: Regularly clean your email list to remove inactive subscribers and hard bounces to improve engagement metrics.
  • IP Warming: Gradually increase sending volume when starting with a new ESP or dedicated IP to establish a positive sending reputation.
  • Reputation Monitoring: Use tools like Google Postmaster Tools and Sender Score to continuously monitor your domain reputation and address any issues promptly.
  • Blacklist Checks: Regularly check if your domain or IP is on any blacklists and take immediate action to get removed if necessary.

Marketer view

Email marketer from MailerQ states that you should ensure you have a good sender reputation. To do that you should authenticate your email with SPF, DKIM, and DMARC. Use a dedicated IP address, keep your lists clean and ensure that people actually want to receive your email.

11 Jan 2024 - MailerQ

Marketer view

Marketer from Email Geeks shares that despite sending relevant messages, you can hit walls in China, Poland, Italy, or even France. It's important to be close to those markets. Benjamin's employer (Splio) is well placed for Brazil/France/Spain/Italy); For Slovakia, Czech Republic and Romania I believe Mailkit knows their stuff, and for Mexico and Columbia, I couldn't say, also my logs show a lot of Gmail and Microsoft, so maybe it is similar to Spain.

27 Aug 2024 - Email Geeks

What the experts say

3 expert opinions

To ensure high email deliverability, especially in markets like Europe and South America, a multi-faceted approach is critical. Monitoring delivery metrics and consulting local experts for region-specific issues can be valuable. Maintaining a good sender reputation by actively tracking it with tools like Google Postmaster Tools and Microsoft SNDS is essential. Furthermore, the origin of your email list significantly impacts deliverability; building an organic list through clear opt-in processes is far more effective than using purchased or scraped lists.

Key opinions

  • Monitor Delivery Metrics: Keep a close watch on delivery rates and seek local expertise when facing challenges beyond standard deliverability issues.
  • Sender Reputation is Key: Actively monitor and maintain a positive sender reputation using tools like Google Postmaster Tools and Microsoft SNDS.
  • Organic List Building: Focus on building email lists organically through transparent opt-in procedures, as purchased or scraped lists negatively impact deliverability.

Key considerations

  • Local Expertise: Consider seeking assistance from local experts for unique deliverability challenges in specific countries.
  • Proactive Reputation Management: Take immediate action to address any issues identified through reputation monitoring tools.
  • Opt-in Transparency: Ensure that your opt-in process is clear and transparent, obtaining genuine consent from subscribers.

Expert view

Expert from Email Geeks suggests to monitor delivery and consider reaching out to local experts only for the countries where problems are not just regular delivery issues.

10 Sep 2021 - Email Geeks

Expert view

Expert from Spam Resource explains that sender reputation is vital. Monitor your sending reputation with tools like Google Postmaster Tools, and Microsoft SNDS. Address any issues immediately, as a poor reputation significantly impacts deliverability regardless of the ESP used.

17 Oct 2022 - Spam Resource

What the documentation says

4 technical articles

Email authentication using SPF, DKIM, and DMARC is critical for ensuring high deliverability. These protocols help prevent email spoofing and phishing, building trust with email receivers. Implementing feedback loops allows for monitoring bounce and complaint rates, enabling prompt resolution of deliverability issues. Maintaining a low spam rate, segmenting email lists, and using TLS connections are also vital practices recommended by providers like Google and outlined in RFC documentation.

Key findings

  • Email Authentication is Key: SPF, DKIM, and DMARC are essential for preventing spoofing and building trust with email providers.
  • Feedback Loops are Important: Monitoring bounce and complaint rates through feedback loops allows for swift resolution of deliverability problems.
  • Maintain Low Spam Rates: Keeping spam rates below recommended thresholds is vital for avoiding spam filters.

Key considerations

  • Implement SPF, DKIM, DMARC: Configure these authentication protocols correctly to authorize mail servers and prevent spoofing.
  • Monitor Bounce and Complaint Rates: Set up feedback loops and regularly monitor bounce and complaint rates to identify and address issues.
  • Use TLS Connections: Ensure all email communication uses TLS connections for secure transmission.

Technical article

Documentation from RFC Documentation explains that an SPF (Sender Policy Framework) record helps prevent email spoofing by specifying which mail servers are authorized to send emails on behalf of your domain. Implementing SPF is crucial for improving email deliverability and ensuring your messages reach the intended recipients.

26 Dec 2021 - RFC Documentation

Technical article

Documentation from Google says that to prevent email ending up in spam make sure that your sending IP or domain isn't on any blocklists, Set up SPF or DKIM, set up DMARC authentication, make sure you are using a TLS connection and keep spam rates reported in Google Postmaster tools below 0.10% and avoid ever reaching a spam rate of 0.30% or higher.

15 Feb 2024 - Google

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