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Why is Gmail bouncing my emails with RFC5322 errors when Outlook accepts them?

Michael Ko profile picture
Michael Ko
Co-founder & CEO, Suped
Published 17 May 2025
Updated 16 Aug 2025
7 min read
I've seen many email senders scratch their heads when their emails are rejected by Gmail with RFC 5322 errors, yet the very same messages sail through to Outlook inboxes. This discrepancy can be incredibly frustrating, leaving you wondering why one major email provider accepts your mail while another, seemingly identical, message gets bounced. It points to a nuanced difference in how these services interpret and enforce email standards.
At its core, an RFC 5322 error indicates a problem with the formatting of your email's headers, which are essentially the metadata about your email. While RFC 5322 defines the standard for email message format, different email providers (or Mail Transfer Agents, MTAs) have varying levels of strictness when it comes to enforcing these rules. This often explains why an email might be deemed compliant by one system but not by another.
Gmail, in particular, has become known for its rigorous adherence to email standards, including RFC 5322. This strictness is part of their broader effort to reduce spam and ensure legitimate email delivery. If an email's headers contain certain issues, such as duplicates or malformations, Gmail is likely to reject it outright, resulting in a bounce message.

What RFC 5322 means for your emails

RFC 5322, or the Internet Message Format specification, outlines the fundamental structure of an email message, including how headers and the message body should be formatted. It specifies that certain header fields, such as From, Subject, and Message-ID, must appear only once within an email. If these critical headers are duplicated or improperly formatted, the email is considered non-compliant.
While the standard is clear, its interpretation and enforcement can vary. Some email clients or servers, like certain versions of microsoft.com logoMicrosoft Outlook, might be more forgiving of minor RFC 5322 violations. They might attempt to correct or simply ignore non-compliant headers, allowing the email to be delivered. This leniency can mask underlying issues in your email sending infrastructure.
On the other hand, a stricter recipient, such as gmail.com logoGmail, will likely reject messages that do not conform precisely to the standard. This isn't a punitive measure but rather a defense mechanism. Malformed headers can be a sign of spam or phishing attempts, or simply indicate a misconfigured sending system. Ensuring RFC 5322 compliance is a foundational step in achieving good email deliverability.

The strictness of Gmail versus Outlook's leniency

The primary reason for Gmail's stricter enforcement compared to Outlook often boils down to their approach to security and spam filtering. Gmail prioritizes a clean and secure inbox experience for its users. Rejecting non-compliant emails at the SMTP level helps prevent a wide array of potential issues, from spoofing to message parsing errors. This stricter validation helps maintain the integrity of their email ecosystem.
Microsoft's outlook.com logoOutlook (and Hotmail/Live) mail systems, while also employing robust spam filters, historically have been more tolerant of minor header inconsistencies. This doesn't mean they don't care about standards, but their filtering algorithms might be designed to fix or overlook certain RFC 5322 violations rather than bounce the message immediately. This difference in policy highlights why you might experience disparate delivery outcomes.
When Gmail returns a bounce message explicitly stating an RFC 5322 compliance issue, it's a clear signal that something is wrong with the email's structure. As notes from Spam Resource, Gmail specifically rejects messages with duplicate Subject, From, or Message-ID headers, whereas other headers like Date or To might be more loosely enforced. This targeted rejection helps senders pinpoint the exact problem.

Gmail's strict compliance

  1. Rejection: Actively rejects emails with specific duplicate headers (Subject, From, Message-ID).
  2. Security: Emphasizes strict RFC 5322 adherence for enhanced security and anti-spam measures.
  3. Clarity: Provides clear bounce messages indicating RFC 5322 non-compliance.

Outlook's leniency

  1. Acceptance: Often accepts emails that Gmail rejects, even with minor header issues.
  2. Tolerance: May attempt to correct or overlook some non-compliant headers.
  3. Filtering: Relies more on content-based and reputation-based filtering after initial acceptance.

Common causes of RFC 5322 errors and diagnosis

The most frequent culprits behind RFC 5322 errors are duplicated header fields. While it might seem like a simple issue, it often stems from complexities in email generation, especially when multiple systems or layers are involved in composing and sending a message. For instance, an email platform might add a Message-ID, and then a sending relay might inadvertently add another.
Malformed headers are another common cause. This can include incorrect syntax, invalid characters, or improper encoding within a header field. While less common, issues with the structure of the date or address fields can also trigger compliance errors. Ensuring that your email sending system generates headers strictly according to the RFC is crucial.
Diagnosing these issues requires inspecting the raw email headers of a bounced message. You'll need to look for any headers that appear more than once when the RFC specifies they should be unique, or any headers with unusual formatting. Many email clients allow you to view the "original" or "raw" message, which includes all headers. You can also refer to Google's official guidance for troubleshooting.

Header Field

Compliance Requirement

Impact if Non-Compliant (Gmail)

From
Must appear once
Email rejected, potential spoofing flag
Subject
Must appear once
Email rejected, indicates malformed message
Message-ID
Must appear once
Email rejected, critical for message tracking
Date
Must appear once
May lead to rejection or delivery issues
To / Cc / Bcc
Can appear multiple times
Generally not a cause for RFC 5322 rejection if validly structured

Resolving RFC 5322 bounce errors for Gmail

Once you've identified the specific header causing the RFC 5322 issue, the next step is to address the root cause within your email sending infrastructure. This often means working with your email service provider (ESP) or your IT team to adjust how emails are composed and sent. If you're using a custom sending solution, you'll need to review your code or configuration to ensure headers are generated correctly.
A critical step is ensuring your email authentication protocols, particularly DMARC, SPF, and DKIM, are correctly set up. While RFC 5322 deals with message formatting, authentication plays a vital role in how recipient servers, including google.com logoGmail, trust your emails. Misconfigurations here can sometimes exacerbate perceived compliance issues or contribute to messages being flagged. You can learn more about why emails might be suddenly rejected by Gmail for various reasons.
It's important to remember that RFC 5322 compliance is a non-negotiable aspect of good email deliverability, especially with major providers like Gmail. Regularly testing your email flow and monitoring bounce messages can help you catch these issues early. If you're experiencing ongoing problems, consider using a free online email testing tool to get a detailed breakdown of your email's headers and compliance status. This proactive approach can help you prevent issues before they impact your sending reputation or result in your messages landing in the spam folder.

Check your sending platform's header generation

  1. Header generation: Ensure your email sending platform or service is configured to generate compliant email headers, avoiding duplicates for fields like From, Subject, and Message-ID.
  2. Custom code: If you're using an API or custom code, verify that your implementation adheres strictly to RFC 5322 specifications for header construction.
  3. ESP support: Consult your ESP's documentation or support if you suspect their system is inadvertently adding problematic headers.

Views from the trenches

Best practices
Always inspect raw email headers when debugging RFC 5322 bounces.
Ensure your sending platform strictly adheres to RFC 5322 for header generation.
Regularly test your email streams to catch header compliance issues early.
Common pitfalls
Assuming Outlook's acceptance means universal compliance.
Overlooking subtle duplicate headers or malformed syntax.
Not considering the full path of email, including relays, adding headers.
Expert tips
A simple plain text email can help isolate header issues.
Collaborate with your ESP or IT team for complex configuration fixes.
Utilize online header analysis tools for an objective second opinion.
Expert view
Expert from Email Geeks says: Always inspect the raw email headers when debugging RFC 5322 bounce errors, as different MTAs may add or modify headers, which can lead to compliance issues if not handled correctly.
2023-11-01 - Email Geeks
Marketer view
Marketer from Email Geeks says: Don't assume that because an email delivers to one provider, it will deliver to all; Gmail is particularly strict with RFC 5322 compliance compared to some other services.
2023-10-25 - Email Geeks

Achieving email header compliance

Encountering RFC 5322 errors, especially when other major email providers like Outlook accept your emails, can be a perplexing experience. It highlights the varying enforcement levels of email standards across the internet. While it might seem unfair that gmail.com logoGmail is stricter, their rigorous approach ultimately contributes to a more secure and reliable email environment for everyone.
The key to resolving these bounces lies in meticulous attention to your email's header formatting. By understanding the core requirements of RFC 5322, identifying common pitfalls like duplicate headers, and proactively validating your email streams, you can ensure your messages are structured correctly. This foundational compliance is vital not just for Gmail, but for improving your overall email deliverability and sender reputation across the board.

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