Suped

Summary

The process of adding users to Microsoft Smart Network Data Services (SNDS) can be surprisingly complex, often requiring individual access requests rather than a simple 'add user' function. This can be frustrating for teams managing multiple IPs or shared infrastructure, as it differs significantly from typical user management interfaces.

What email marketers say

Email marketers frequently express frustration with the lack of a straightforward user management system within Microsoft SNDS. They often resort to workarounds to ensure team members can access crucial deliverability data, sometimes leading to less than ideal security practices.

Marketer view

Marketer from Email Geeks states that gaining access to Microsoft SNDS IPs is the initial step. However, adding other team members to that access is where the complexity truly begins.

08 Nov 2019 - Email Geeks

Marketer view

Marketer from Captain Verify notes that after creating an SNDS account and logging in, senders must add the IP addresses they use. This initial setup establishes the foundation for reputation monitoring.

15 Aug 2024 - Captain Verify Blog

What the experts say

Deliverability experts highlight the security implications and technical nuances behind Microsoft's approach to SNDS user access. While cumbersome, they generally acknowledge the system's intent to protect sensitive IP reputation data and prevent unauthorized access that could compromise sender standing.

Expert view

Expert from Email Geeks states that one way to provide access to SNDS is by simply sharing the existing login credentials. However, they also note that users can request and validate their own separate access, indicating two distinct pathways, one being more cumbersome than the other.

08 Nov 2019 - Email Geeks

Expert view

Expert from SpamResource highlights that managing access to sensitive sender reputation data, such as that provided by SNDS, should always prioritize security. Ensuring that only authorized individuals can view and act on this data is critical for maintaining good standing.

12 Apr 2024 - SpamResource

What the documentation says

Microsoft's official documentation for Smart Network Data Services (SNDS) emphasizes the self-service nature of IP registration and data access. While it outlines the process for IP owners to gain visibility, explicit instructions for adding multiple users or delegates are often less prominent, contributing to user confusion and the need for workarounds.

Technical article

Documentation from Microsoft's SNDS portal states that to gain access to data for an IP address or range, a request must be submitted. This initiates a verification process to confirm ownership or authorization before data is displayed.

10 Jan 2024 - Microsoft SNDS

Technical article

Documentation from Captain Verify Blog clarifies that once registered for SNDS, users can add specific IP addresses they use for sending emails. This step is essential to begin monitoring deliverability metrics for those IPs.

15 Aug 2024 - Captain Verify Blog

10 resources

Start improving your email deliverability today

Get started