When transitioning DNS providers, or making significant changes to your DNS records (such as SPF, DKIM, or DMARC), understanding the propagation period is crucial for maintaining email deliverability. Incorrect or un-propagated records can lead to bounces, spam folder placement, or complete email delivery failures.
Key findings
Propagation time: DNS changes typically take anywhere from a few hours up to 48 hours to fully propagate across the internet. While some changes might appear instantaneous, global recognition can lag.
TTL impact: The Time-to-Live (TTL) value of your DNS records heavily influences how long old information is cached by resolvers. Shorter TTLs can reduce propagation time but increase DNS query load.
Censored caching: Email service providers (ESPs) and Internet Service Providers (ISPs) often cache DNS records. If mail was sent while DNS records were broken (e.g., resulting in NXDomain errors), these negative responses can also be cached, extending the period of delivery issues even after fixes.
Critical records: Ensuring the correct configuration of SPF, DKIM, and DMARC records is paramount. Errors in these records can lead to authentication failures and significantly impact deliverability.
Key considerations
Verify propagation: Before resuming full email sending, use online tools to check the propagation of your critical DNS records (MX, SPF, DKIM, DMARC) across multiple global DNS resolvers. You can learn more about how long it takes for DNS record changes to propagate in general.DNS record propagation.
Monitor delivery: After fixing DNS records, send a small volume of test emails to major providers like Gmail, Outlook, and Yahoo. Monitor your bounce rates and DMARC reports closely.
Strategic timing: If possible, schedule DNS changes during periods of low email sending volume to minimize potential disruption. This allows time for propagation before critical campaigns.
Understand caching: Be aware that even if your DNS records are correct, recipients might still have cached old or negative responses. This can affect deliverability for a period, as described by Server Fault regarding DNS changes and email loss.
DNS migration best practices: When switching DNS providers, ensure all relevant records, including MX, SPF, and DKIM, are accurately transferred to the new provider before delegating nameservers. This can impact deliverability after switching DNS nameservers.Learn more about DNS nameserver impact.
What email marketers say
Email marketers often face challenges when DNS records are misconfigured or changed. Their experiences highlight the practical implications of DNS propagation on email campaigns, particularly concerning immediate sending after fixes. The consensus leans towards cautious waiting periods and vigilant monitoring.
Key opinions
Varying wait times: Many marketers suggest waiting at least 24-48 hours after DNS changes for full propagation, though some report seeing updates much faster, especially with certain DNS providers.
Impact of prior sending: If emails were sent while DNS records were broken, the negative responses (like NXDomain for non-existent DKIM records) can be cached by receiving mail servers, extending the period of deliverability issues.
Importance of SOA records: Checking the SOA (Start of Authority) record can provide an upper limit on how long cached negative responses might persist, offering a guide for the maximum 'pain time' after records are fixed.
Preventive measures: The best practice is to ensure all DNS records are correctly migrated *before* changing nameservers to avoid any downtime or deliverability issues.
Key considerations
Test gradually: After fixing, start by sending small batches of emails to known addresses or internal recipients to verify successful delivery and authentication before resuming large campaigns.
Monitor bounce logs: Pay close attention to bounce messages for specific error codes related to DNS resolution or authentication, which can indicate ongoing issues.
Leverage DMARC reports: DMARC reports provide invaluable feedback on how recipients are authenticating your emails. Monitoring these can help identify if your SPF or DKIM records are being properly recognized. Consider understanding and troubleshooting DMARC reports.
Avoid immediate high volume: Even after DNS changes appear to propagate, large sending volumes immediately after a fix can exacerbate any remaining caching issues and negatively impact your sender reputation. This is similar to the cautious approach advised when warming up a new subdomain.
Plan for downtime: Acknowledge that some downtime or degraded performance is possible during significant DNS changes and factor this into your communication plans. HubSpot Community members discuss DNS verification issues that require waiting.
Marketer view
Marketer from Email Geeks asks about the TTL (Time-to-Live) value of the DNS records in question, as this directly affects how long changes take to propagate. They also inquire if any mail was sent while the DNS was misconfigured, as this influences caching behavior.
29 Sep 2020 - Email Geeks
Marketer view
Marketer from Email Geeks clarified that NXDomain (non-existent domain) responses are indeed cached by DNS resolvers and mail servers. This means if a DKIM record was missing and emails were sent, the negative lookup result for that DKIM record would be stored.
29 Sep 2020 - Email Geeks
What the experts say
Email deliverability experts emphasize that DNS propagation is a critical but often misunderstood aspect of email infrastructure. Their insights often focus on the underlying mechanisms of DNS caching and its direct impact on email authentication and delivery, advocating for careful planning and verification.
Key opinions
Variable propagation: Experts agree that while DNS changes *can* be quick, universal propagation is highly variable and depends on global DNS resolver caches and the specific TTL settings of the records.
Cache awareness: It's crucial to account for the caching behavior of mail servers, especially regarding negative responses (NXDomain), which can persist for the SOA record's TTL and affect delivery even after fixes.
Pre-migration TTL adjustment: Lowering TTLs on critical email-related DNS records (MX, SPF, DKIM) days before a planned migration can significantly reduce the potential downtime or impact during the actual change.
Comprehensive verification: Beyond simple lookups, verifying DNS records from multiple vantage points globally ensures widespread recognition before resuming normal sending volumes.
Key considerations
Sequential changes: When making major changes, first update DNS records at the *new* provider, then update nameservers at your registrar, allowing time for propagation at each step.
Sender reputation risk: Sending emails with misconfigured or un-propagated DNS records, particularly SPF and DKIM, can lead to authentication failures, which negatively impact your sender reputation and could lead to blocklisting. This impacts reputation recovery.
DMARC monitoring: Utilize DMARC reports for post-change verification. These reports provide granular data on how receiving mail servers are handling your authenticated email traffic, crucial for identifying any lingering DNS issues related to authentication.DMARC monitoring is very important.
Old DNS retention: Maintain your old DNS provider's configuration for a period (e.g., 24-72 hours) after changing nameservers. This acts as a fallback for resolvers that still reference the old nameservers, as advised by Practical 365 regarding managing MX records.
Expert view
Expert from Email Geeks emphasizes that DNS propagation times are highly variable and fundamentally depend on the Time-to-Live (TTL) settings configured for each specific DNS record. Shorter TTLs generally lead to faster updates.
29 Sep 2020 - Email Geeks
Expert view
Expert from Email Geeks advises conducting thorough checks on specific DNS records, including MX, SPF, and DKIM, to confirm that they are correctly pointing to the new DNS provider. Any discrepancies can immediately impact email flow and authentication.
29 Sep 2020 - Email Geeks
What the documentation says
Official documentation from various DNS providers and email services consistently highlights the concept of DNS propagation and the recommended waiting times. They provide the technical framework for understanding why these delays occur and what to expect during DNS transitions, especially for email-related records.
Key findings
Standard propagation range: Most documentation cites a propagation period of 24-48 hours for DNS changes to fully update across the internet, although some note faster typical completion times.
Nameserver vs. host record changes: Changing nameservers often incurs the longest propagation times, while updates to individual host records (like A, MX, TXT) can sometimes be measured in hours or even minutes, depending on the TTL.
Impact on email: Documentation frequently warns that email sending and receiving will be affected until MX records and other authentication records (SPF, DKIM, DMARC) are fully propagated to the new DNS setup.
Cloudflare optimization: Some documentation points out that services like Cloudflare can significantly speed up DNS propagation due to their extensive global network and optimized caching, making changes appear near-instantaneous.
Key considerations
TTL awareness: Documentation consistently advises understanding and potentially adjusting TTL values to manage propagation times, especially before critical migrations, as noted by Fastmail concerning general DNS info.
Pre-emptive record setup: It is a best practice to configure all necessary DNS records, including those for email authentication, at the new DNS provider *before* updating your domain's nameservers.
Old DNS retention: Documentation often recommends not canceling your old DNS provider or hosting until well after the new DNS records have fully propagated, ensuring a seamless transition and avoiding email loss.
Monitoring tools: Refer to your DNS provider's or email service's documentation for recommended tools or methods to monitor the propagation status of your DNS records. WP Mail SMTP details how DMARC records propagate.
Technical article
Documentation from DNS Made Easy states that DNS propagation, while often swift for local resolution, typically takes up to 48 hours for your domain changes to fully resolve and propagate across the entire internet. This timeframe is a common industry standard.
11 May 2023 - DNS Made Easy
Technical article
Documentation from Practical 365 advises that it can take anywhere from 24 to 48 hours for new DNS changes, particularly related to MX records, to be recognized globally by all other systems on the internet. It's crucial not to cancel old services too soon.