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Summary

Attempting to completely hide a mail server's IP address is generally not feasible or recommended for legitimate email operations, as mail servers need to be discoverable for email to be delivered. The common practice of using services like Cloudflare to proxy web traffic does not extend to SMTP, the protocol for email. Instead of hiding, the focus should be on robust mitigation strategies against common attacks like DDoS and email bombarding. These strategies include proper mail transfer agent (MTA) configuration, network firewalls, intrusion detection/prevention systems (IDS/IPS), and potentially outsourcing to large-scale, resilient email providers.

What email marketers say

Email marketers often face challenges related to server attacks and deliverability, leading them to seek unconventional solutions like hiding their mail server IP addresses. Their concerns typically stem from being victims of malicious activities, such as DDoS attacks or email bombardment, which severely disrupt their ability to send and receive legitimate emails.

Marketer view

Marketer from Email Geeks explains they have a client with a requirement to hide their email server's IP address. This is due to the nature of their business, which makes them a frequent target of various server attacks, including those against their email infrastructure.

14 Jul 2021 - Email Geeks

Marketer view

Marketer from Email Geeks shared that their current email server is almost completely unable to receive real emails because of these attacks. They are actively seeking mitigation strategies, similar to what Cloudflare offers for web servers, to restore normal operations and protect their email traffic.

14 Jul 2021 - Email Geeks

What the experts say

Experts universally agree that directly hiding a mail server's IP address is counterproductive for legitimate email operations and often signals malicious intent. Their advice centers on robust security measures and architectural best practices to protect mail servers from attacks, rather than obscuring their identity.

Expert view

Expert from Email Geeks clarified that Cloudflare functions as an HTTPS proxy, not an SMTP proxy. This means it is designed for concealing web server hosting from abusive websites, not for hiding or protecting mail servers from email-related abuse.

14 Jul 2021 - Email Geeks

Expert view

Expert from Email Geeks emphasized that attempting to hide a mail server's IP address is a significant red flag for ISPs and major email providers. Such actions often suggest malicious intent, which can negatively impact deliverability and reputation.

14 Jul 2021 - Email Geeks

What the documentation says

Official documentation and technical guides underscore that mail servers, by design, require publicly accessible IP addresses for mail exchange. Security against attacks is achieved not through concealment, but through robust network security measures, proper server configuration, and adherence to email protocols.

Technical article

Documentation on email server security outlines that email firewalls are crucial tools for protecting email server and network infrastructure. They provide a vital layer of defense against various security breaches and potential data loss, acting as a gatekeeper for incoming and outgoing email traffic.

08 Mar 2024 - NinjaOne

Technical article

NethServer Community discussions emphasize that email servers are susceptible to sophisticated intrusion attempts and attacks, including those involving constantly changing IP addresses from attackers. This highlights the need for dynamic and adaptive security measures to counter evolving threats.

05 Mar 2024 - NethServer Community

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