Being listed on the Spamrl blacklist while using a shared IP pool from MarketingCloud significantly jeopardizes email deliverability. While Spamrl may not be the most widely used or trusted blacklist, a listing suggests issues like non-authenticated mail. The use of a shared IP pool means that your sending reputation is intertwined with other users; thus, the actions of others can lead to your emails being marked as spam or blocked entirely, especially by mid-to-low-end European providers. Experts recommend checking email authentication, proactively monitoring sender reputation, engaging MarketingCloud support, and possibly switching to a dedicated IP to mitigate the risks.
9 marketer opinions
Being listed on the Spamrl blacklist while using a shared IP pool with MarketingCloud significantly impacts email deliverability. Since multiple users share the same IP, the actions of one sender can affect everyone else. If another user engages in spammy practices, all senders using that IP can be impacted, leading to drastically reduced inbox placement rates and damaged sender reputation. Because many ISPs and email providers use blacklists to filter out spam.
Marketer view
Email marketer from GlockApps shares that if a shared IP used on Marketing Cloud ends up on Spamrl due to another user's bad practices, all senders using that IP are impacted. This can lead to drastically reduced inbox placement rates. Monitoring IP reputation using tools like GlockApps can help identify these issues early.
12 Jun 2023 - GlockApps
Marketer view
Email marketer from Litmus answers that one of the main problems with shared IPs is that your sending reputation is not entirely in your hands. Bad actors sharing your IP can result in blacklisting and other deliverability issues. Proactive monitoring is key to mitigating the damage.
3 Mar 2023 - Litmus
6 expert opinions
Being listed on Spamrl, a spamtrap-driven blacklist, while using a shared IP pool in MarketingCloud significantly impacts email deliverability. While Spamrl might not be widely used or trusted, a rejection message indicates a problem with non-authenticated mail volume. The impact may be more pronounced with mid-to-low-end European providers. The shared IP nature of the pool means that your sender reputation is tied to other users, and their poor practices can lead to your emails being blocked. If your client's mail is authenticated and follows best practices, the issue likely stems from other users in the shared pool. There's not much to do except contact recipients through other means or ask Salesforce Marketing Cloud to address the problem.
Expert view
Expert from Spam Resource explains that one of the main issues with using a shared IP address is that you are sharing your reputation with other senders. If one or more of the other senders on the same IP address engage in behaviors that are not considered email best practices, this can impact your email deliverability. This can result in some of your emails being blocked and can negatively impact your email sender reputation.
18 Oct 2024 - Spam Resource
Expert view
Expert from Email Geeks explains that if the client's mail seems to be authenticated and they’re not doing anything obviously ridiculous it'll be other users of the shared pool.
23 Jun 2024 - Email Geeks
5 technical articles
Documentation from various sources indicates that a Spamrl listing on a shared IP pool within MarketingCloud significantly impacts email deliverability. A poor IP reputation, caused by blacklisting, can lead to emails being marked as spam or blocked entirely. Shared IPs are especially vulnerable because the actions of all users on the IP affect its reputation. Being listed on a blocklist signals to receiving mail servers that the IP is associated with spam activity. Understanding SMTP error codes is important for troubleshooting deliverability issues resulting from blocklisting. Following bulk sender guidelines and checking IP reputation is important to address reputation issues.
Technical article
Documentation from RFC explains that SMTP error codes (like the one received when blacklisted) indicate the reason for email delivery failure. Understanding these codes is important for troubleshooting deliverability problems, including those resulting from being on a blacklist.
19 Mar 2022 - RFC-Editor
Technical article
Documentation from Google answers that it's important to follow Google's bulk sender guidelines to maintain a good sender reputation. Sending from an IP address with a history of spam or abuse will lead to delivery problems. Also shared IPs are more likely to experience reputation issues.
27 Nov 2022 - Google
Besides Spamhaus, what blocklists are important for email marketers to monitor?
Does being on a blocklist affect Gmail deliverability?
How can ESPs identify and block spammers before they damage IP reputation?
How can I get delisted from Spamhaus?
How do ESPs manage IP pools and how does it affect deliverability?
How do shared IP pools and sending domains impact email sender reputation for ESPs?