The 'Relaying Denied' error arises when a mail server lacks authorization to send emails on behalf of a domain, often due to misconfigurations, authentication issues, or restrictive relay policies. These problems can include a failing destination domain, broken DNS, incorrect MX records, or the server being configured to prevent unauthorized relaying. To diagnose, verify MX records, ensure proper authentication (SMTP, SPF, DKIM), confirm the sending server's IP is whitelisted if necessary, and manually test delivery. Proper configuration, authentication, and explicit permission for relaying are key to resolving the error.
9 marketer opinions
The 'Relaying Denied' error typically indicates that the mail server you're using is not authorized to send emails on behalf of your domain to the recipient's domain. Common causes include incorrect SMTP settings, lack of proper authentication, the server being blocked by the recipient's mail server, or the server not being configured to relay emails for external domains. Diagnosing the issue involves checking mail server configurations, verifying MX records, ensuring proper authentication (SMTP, SPF, DKIM), and confirming that the sending server's IP address is whitelisted if required. Misconfigurations or security measures to prevent spam often trigger this error.
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Email marketer from Namecheap Support shares that the 'Relaying Denied' error means the mail server you are attempting to use is not authorized to send emails for the specific recipient or domain. This can happen if the server is not properly configured to relay emails for external domains, often due to security measures to prevent spam.
17 May 2024 - Namecheap
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Email marketer from LinuxQuestions.org Forum answers that ensure your server's IP address is whitelisted on the receiving server or that you are properly authenticating. The receiving server may be configured to only accept mail from known, trusted sources or authenticated senders.
22 Oct 2021 - LinuxQuestions.org
4 expert opinions
The 'Relaying Denied' error commonly arises when a mail server attempts to send email on behalf of a domain without proper authorization. This can be due to issues with the destination domain, such as a dead domain, broken DNS, or service migration problems. It may also occur if the receiving server doesn't recognize itself as the final destination for the email and incorrectly assumes the sender is attempting to use it as a smarthost for relaying. Diagnosing the problem involves manually inspecting MX records and testing delivery to each MX server, verifying proper authentication, and confirming the server is configured to relay email for the domain.
Expert view
Expert from Spam Resource explains that 'Relaying Denied' occurs when a mail server is not authorized to send email on behalf of a domain. This can happen because the server is not configured to relay email for the domain, or because the sending server is not properly authenticated.
22 Oct 2021 - Spam Resource
Expert view
Expert from Email Geeks explains that the MX record is pointing at a server, so you send mail there. The server doesn't believe it’s a final destination, so thinks you’re trying to use it as a smarthost.
28 Jul 2021 - Email Geeks
5 technical articles
The 'Relaying Denied' error stems from a lack of authorization for the sending mail server to relay emails on behalf of a domain. Documentation across various platforms (cPanel, Exim, Microsoft Exchange, Postfix, Sendmail) highlights that this issue arises due to factors such as incorrect MX records, authentication failures, misconfigured relay settings, or restrictive anti-relay policies. Resolving this typically involves ensuring proper authentication, configuring relay settings to allow specific IP addresses or networks, and verifying that the server is explicitly permitted to relay mail to the intended destination.
Technical article
Documentation from Postfix explains that their default anti-relay policy rejects attempts to send mail to external domains unless the client is authenticated or comes from a trusted network. This policy helps prevent spam and unauthorized mail relaying.
6 Apr 2023 - Postfix
Technical article
Documentation from Microsoft Support explains that in Exchange Server, 'Relaying Denied' indicates the server isn't configured to allow relaying from the source IP. To resolve this, you need to configure a receive connector that allows relaying from the specific IP address or network range. Ensure proper authentication is enabled.
20 Feb 2025 - Microsoft
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