Configuring an SFMC email subdomain with multiple NS servers presents several options and considerations. SFMC requires delegation of a subdomain to their NS records, necessitating updating NS records at the domain registrar. If the hosting provider cannot support multiple NS servers, options include self-hosting DNS or dedicating an entire domain, though the latter is often suboptimal. Delegation to SFMC (or another ESP) allows them to manage complex DNS settings, including SPF, DKIM, DMARC, and newer features like BIMI, simplifying configuration and enabling automatic updates. However, delegating requires trusting the ESP's security practices. Self-hosting, while offering control, can be complex and error-prone. A robust DNS infrastructure with correctly set up NS records is vital for sender authentication, IP warming, and overall deliverability. It's important to verify DNS configuration after setup. Remember that DNS record changes may take up to 48 hours to propagate, so monitoring is essential. Properly configured authentication (SPF, DKIM, DMARC) after nameserver updates is crucial. Delegating to a subdomain isolates deliverability issues, protecting the main domain's reputation. If unable to set up multiple NS, domain migration should be considered.
10 marketer opinions
Configuring an SFMC email subdomain with multiple NS servers involves several options and considerations. Delegating the subdomain to SFMC's NS records allows SFMC to manage DNS settings for optimal deliverability, including SPF, DKIM, and DMARC. However, brands should be aware of potential security risks involved in delegating responsibility to a third-party vendor, and should evaluate the ESP's security practices. Some hosting providers might have limitations on the number of NS records allowed, necessitating alternatives like self-hosting DNS or using a dedicated domain. Correct DNS configuration is crucial for IP warming and sender reputation. After setup, DNS configuration needs to be verified. Ensuring SPF, DKIM, and DMARC are correctly configured is vital. Delegating to a subdomain helps protect the main domain's reputation, and if your hosting provider does not allow pointing to multiple NS, consider switching providers.
Marketer view
Email marketer from Email Geeks suggests brands should keep their subdomains in their scope rather than delegate the responsibility. He highlights potential security risks with vendor delegation.
25 Feb 2024 - Email Geeks
Marketer view
Email marketer from NeilPatel.com shares that when setting up subdomains for email, it's crucial to ensure your DNS records (NS, A, MX, SPF, DKIM, DMARC) are correctly configured. NS records ensure the subdomain is properly delegated to the email sending service.
1 Jan 2025 - NeilPatel.com
5 expert opinions
When setting up an SFMC email subdomain, if the hosting provider can't handle multiple NS servers, self-hosting or dedicating a whole domain are options, though dedicating a domain is suboptimal. Delegation to the ESP allows them to manage DNS settings, including newer features like DKIM, DMARC, and BIMI. However, self-hosting DNS can be complex and prone to errors. A solid DNS infrastructure with correct NS record setup is essential for sender authentication and deliverability. Carefully consider whether to self-host or delegate, ensuring the chosen method is set up correctly to avoid deliverability issues.
Expert view
Expert from Email Geeks explains that self-hosting can be difficult due to the number of DNS entries required and potential errors by IT when setting it up.
27 Aug 2024 - Email Geeks
Expert view
Expert from Email Geeks explains that delegation allows providers to evolve subdomain settings as new features emerge, like DKIM keys, DMARC settings, and BIMI.
12 Feb 2022 - Email Geeks
5 technical articles
Salesforce Marketing Cloud requires delegating a subdomain to its NS records by creating NS records at the domain registrar that point to Salesforce's name servers. This delegation process, which involves updating NS records at the parent domain's registrar, ensures that DNS queries for the subdomain are correctly routed. The DNS standard (RFC 1035) specifies that NS records delegate a domain to name servers, and multiple NS records should be used for redundancy. Creating these records requires accuracy. Changes to NS records can take up to 48 hours to propagate, and tools like `dig` or `nslookup` can be used to check the propagation status.
Technical article
Documentation from DigitalOcean.com explains the process of creating NS records in a DNS control panel. It emphasizes the need for accuracy when copying values from your ESP.
21 Sep 2023 - DigitalOcean.com
Technical article
Documentation from Cloudflare.com explains that DNS record changes, including NS records, can take up to 48 hours to propagate across the internet. It suggests using tools like `dig` or `nslookup` to check the propagation status.
10 Sep 2021 - Cloudflare.com
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