While DMARC/DKIM authenticate email, sender reputation is a complex, ongoing factor influencing deliverability. Experts and marketers agree that third-party assessments are valuable even when DMARC/DKIM are in place. These assessments provide deeper insights by reviewing sending practices, IP/domain reputation, and technical settings. They can uncover hidden issues such as low engagement, spam complaints, and problems stemming from shared IPs, which DMARC/DKIM do not address. Factors like complaint rates, spam trap hits, sending volume, sender history, and list hygiene all contribute to sender reputation and require continuous monitoring. Tools from companies like EHawk, Validity, Blackbox, and Inbox Monster aid in this process.
9 marketer opinions
While DMARC/DKIM address email authentication, sender reputation is a broader concept encompassing factors like IP reputation, spam complaints, engagement rates, and list hygiene. Third-party assessments offer value even with DMARC/DKIM in place, as they provide deeper insights into deliverability bottlenecks, identify issues on shared IPs, monitor fluctuations in reputation, and analyze various data points beyond authentication. These assessments also help identify issues related to poor list hygiene, content problems, and spam trap hits, which DMARC alone cannot resolve. Companies like EHawk, Validity, Blackbox, and Inbox Monster offer tools for sender reputation analysis.
Marketer view
Email marketer from GlockApps states that a third-party assessment provides a more comprehensive view of sender reputation by analyzing various data points like blacklist status, spam trap hits, and feedback loop data, offering insights beyond DMARC/DKIM results.
10 Nov 2024 - GlockApps
Marketer view
Email marketer from Validity notes that ongoing monitoring of sender reputation is essential even with DMARC/DKIM in place, as reputation can fluctuate due to various factors like spam complaints and engagement rates.
21 Jun 2024 - Validity
4 expert opinions
Even when DMARC/DKIM are implemented, assessing sender reputation through third-party audits remains valuable. These audits review sending practices, IP/domain reputation, and technical settings, and can uncover hidden deliverability issues like low engagement or spam complaints that DMARC alone does not address. These are ongoing factors and also other important ones such as complaint rates, spam trap hits and sending volume. Furthermore, these assessments are beneficial for companies using shared IPs, aiding in the decision of whether to switch to dedicated IPs.
Expert view
Expert from Word to the Wise emphasizes that while DMARC/DKIM is important, sender reputation is an ongoing factor that influences deliverability. A third-party assessment can help uncover hidden issues like low engagement or spam complaints that DMARC alone doesn't address.
22 Dec 2022 - Word to the Wise
Expert view
Expert from Spamresource.com responds that factors beyond authentication, such as complaint rates, spam trap hits, and sending volume, influence sender reputation and deliverability.
29 Jan 2024 - Spamresource.com
3 technical articles
Email deliverability relies heavily on maintaining a good sender reputation, according to Google Postmaster Tools. This involves consistent monitoring of reputation metrics to identify and address deliverability issues. Microsoft documentation further clarifies that factors beyond email authentication, such as complaint rates, spam trap hits, and sending volume, significantly impact sender reputation and deliverability. RFC documentation adds that while SPF helps prevent sender address forgery, sender reputation is a broader consideration encompassing sender history and behavior, thereby necessitating ongoing monitoring and assessment even when SPF is in place.
Technical article
Documentation from Google Postmaster Tools emphasizes that maintaining a good sender reputation is crucial for ensuring emails reach the intended recipients. They suggest monitoring reputation metrics to identify and address any issues affecting deliverability.
19 Nov 2024 - Google Postmaster Tools
Technical article
Documentation from RFC specifies that while SPF helps prevent sender address forgery, sender reputation involves broader factors like sender history and behavior, which require additional monitoring and assessment.
25 Jul 2024 - RFC
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