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Summary

Stopping unwanted emails from Nextdoor involves a multifaceted approach, combining basic methods, legal considerations, and technical solutions. A primary issue is Nextdoor's granular opt-out process, where unsubscribing from one email stream doesn't unsubscribe you from all. Immediate steps include using the unsubscribe link, blocking the sender, and adjusting notification settings within Nextdoor. GDPR can be leveraged by EU residents. Data privacy services can automate opt-outs. Using email aliases and setting up email filters are also common tactics. More technical solutions include creating custom mail filtering rules. Filing complaints with the FTC is an option. Caution when providing email addresses and verifying legitimacy are key. Finally, unsubscribing should only occur with trusted senders, with the option to mark as spam as an alternative.

Key findings

  • Granular Opt-Out: Nextdoor's email system requires unsubscribing from multiple email streams.
  • Basic Methods: Unsubscribing, blocking, and adjusting settings are the first steps.
  • GDPR Leverage: GDPR can be used by EU residents.
  • Data Privacy Services: These services automate opt-outs.
  • Email Aliases: Easily disable if spammed.
  • Email Filters: Automatically archive or delete emails.
  • Custom Rules: Technical solution for deleting based on patterns.
  • FTC Complaints: File complaints to address widespread issues.
  • Preventative Measures: Be cautious when providing email addresses.
  • Unsubscribe Caution: Only unsubscribe from trusted senders.

Key considerations

  • GDPR Applicability: Only applicable to EU residents.
  • Technical Skill: Email filters and custom rules require technical knowledge.
  • Unsubscribe Trust: Only trust the sender.
  • Functionality Limit: Unsubscribing may limit functionality.
  • FTC Impact: Complaint may not have individual impact.
  • Preventative Benefit: Be cautious and verify legitimacy from the outset.

What email marketers say

12 marketer opinions

Stopping unwanted emails from Nextdoor involves several approaches, ranging from simple unsubscribe methods to more technical solutions. Users report frustration with Nextdoor's granular email stream system, where unsubscribing from one stream doesn't guarantee cessation of all emails. Immediate actions include using the unsubscribe link in emails, blocking the sender, and adjusting notification settings within Nextdoor. For more persistent issues, users suggest leveraging GDPR (if applicable), utilizing data privacy services, employing email aliases, setting up email filters, and creating custom mail filtering rules. As a last resort, reporting emails as spam can also be effective.

Key opinions

  • Unsubscribe Granularity: Nextdoor's email system often requires unsubscribing from multiple email streams individually.
  • Basic Methods: Unsubscribing, blocking the sender, and adjusting notification settings within Nextdoor are common first steps.
  • GDPR Leverage: Mentioning GDPR compliance can prompt Nextdoor to remove users from their mailing lists, especially for EU residents.
  • Privacy Services: Data privacy services can automate opt-outs from data brokers that supply information to Nextdoor.
  • Email Aliases: Using email aliases allows for easy disabling if one alias becomes a target for spam.
  • Email Filters: Email filters can automatically archive or delete Nextdoor emails based on sender or subject.
  • Custom Rules: Custom mail filtering rules (e.g., with procmail) can automatically delete emails based on pattern matching.
  • Report as Spam: Reporting emails as spam can help prevent future emails and alert email providers.

Key considerations

  • GDPR Applicability: GDPR is most effective for EU residents or individuals who can claim GDPR protection.
  • Technical Skill: Setting up email filters and custom mail filtering rules requires technical knowledge.
  • Unsubscribe Trust: Only click unsubscribe links if you trust the sender; otherwise, mark as spam.
  • Account Functionality: Unsubscribing from all Nextdoor emails may limit platform functionality.
  • Notification Preferences: Adjusting notification settings carefully can help reduce email volume without missing important updates.

Marketer view

Email marketer from Reddit recommends going into Nextdoor's settings and adjusting the email notification frequency to 'digest' or turning them off completely. This can help reduce the number of emails received.

6 Dec 2024 - Reddit

Marketer view

Email marketer from Quora shares that a simple solution is to block the sender's email address directly in your email client. This will prevent any future emails from Nextdoor from reaching your inbox.

28 Oct 2023 - Quora

What the experts say

6 expert opinions

Expert advice on stopping unwanted emails from Nextdoor centers on understanding CAN-SPAM regulations, utilizing available legal recourse, and practicing caution. Some experts highlight the frustrating nature of Nextdoor's opt-out process and whether it skirted CAN-SPAM regulations by creating new email streams. It's suggested to consider if Nextdoor is violating CCPA and GDPR, and filing complaints with the FTC is a viable option. Being cautious about initially providing your email and carefully reviewing privacy policies can also help. Finally, any user who unsubscribes is advised to be cautious about clicking unsubscribe links, only doing so if you trust the website, otherwise reporting it as spam.

Key opinions

  • CAN-SPAM Compliance: Nextdoor's email practices might technically comply with CAN-SPAM, despite being annoying, by creating new email streams after an initial opt-out.
  • CCPA and GDPR Concerns: Experts raise the possibility of Nextdoor violating CCPA and GDPR regulations.
  • FTC Complaints: Filing complaints with the FTC can help address widespread email issues, even if individual cases aren't pursued.
  • Privacy Policy Review: Carefully reviewing privacy policies and being cautious about providing email addresses can prevent unwanted emails from the start.
  • Unsubscribe Caution: Be cautious when clicking unsubscribe links, only doing so if you trust the sender. Otherwise, report the email as spam.
  • Blocking as a Last Resort: Blocking the sender is a last resort for stopping unwanted emails.

Key considerations

  • Legal Knowledge: Understanding CAN-SPAM, CCPA, and GDPR can help determine if legal recourse is possible.
  • FTC Impact: While individual complaints may not lead to action, aggregated complaints can influence the FTC's priorities.
  • Initial Caution: Taking preventive measures by being cautious with email addresses and reviewing policies is crucial.
  • Trust Factor: The trustworthiness of the email sender should be considered before clicking unsubscribe links.

Expert view

Expert from Email Geeks shares her experience with Nextdoor's difficult opt-out process, highlighting that their practices, while annoying, may not violate CAN-SPAM if they add new email streams and the recipient hasn't opted out of those specifically. She notes that the common interpretation of CAN-SPAM is that opting out applies only to the specific email stream, not all communications from the company.

3 Feb 2023 - Email Geeks

Expert view

Expert from Email Geeks raises the question of whether Nextdoor is violating CCPA and GDPR with their email practices.

9 Sep 2024 - Email Geeks

What the documentation says

3 technical articles

Nextdoor's official documentation outlines several methods to control email notifications. Users can adjust notification settings to receive fewer emails by disabling specific types of notifications or switching to a daily or weekly digest. Alternatively, users can unsubscribe from all Nextdoor emails via the unsubscribe link at the bottom of any email, though this may limit platform functionality. Users can adjust the frequency of digest emails to have some visibility of Nextdoor without receiving every email.

Key findings

  • Notification Adjustment: Users can modify email notification preferences within their account settings.
  • Digest Option: Switching to a daily or weekly digest consolidates notifications.
  • Complete Unsubscribe: Users can unsubscribe from all emails via the unsubscribe link.
  • Digest Frequency: Users can adjust the frequency of the digest emails.

Key considerations

  • Functionality Limit: Unsubscribing from all emails may restrict access to certain platform features.
  • Notification Type: Carefully consider which notification types to disable to maintain awareness of relevant updates.
  • Digest Choice: Choose the appropriate digest frequency (daily or weekly) to balance email volume and information needs.

Technical article

Documentation from Nextdoor Help Center details how to change the frequency of digest emails (daily/weekly) in the settings menu. It allows a user to still have some visibility without receiving every email.

7 Nov 2022 - Nextdoor Help Center

Technical article

Documentation from Nextdoor Help Center outlines that members can unsubscribe from all Nextdoor emails by clicking the unsubscribe link at the bottom of any Nextdoor email. However, this may limit the functionality of the platform.

12 Oct 2024 - Nextdoor Help Center

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