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How should ESPs warm up a large number of new IPs on shared pools while avoiding Spamhaus listings?

Summary

Successfully warming up a large number of new IPs on shared pools while avoiding Spamhaus listings requires a holistic strategy focused on gradual warm-up, reputation management, and technical diligence. Key elements include: avoiding snowshoeing, targeting engaged subscribers, maintaining list hygiene, implementing email authentication (SPF, DKIM, DMARC), proactively monitoring IP reputation, securing systems to prevent compromises, segmenting clients, and isolating high-volume senders. Consistent sending volume and addressing misconfigurations are also important considerations.

Key findings

  • Gradual Warm-up is Key: Slowly increase sending volume from new IPs to establish a positive sender reputation.
  • Avoid Snowshoeing: Do not spread email traffic across too many IPs, as this is a sign of malicious activity.
  • Engaged Subscribers: Prioritize sending to engaged subscribers during the initial warm-up phase.
  • List Hygiene Matters: Maintain a clean and up-to-date email list by removing inactive users and acquiring consent properly.
  • Authenticate Email: Implement SPF, DKIM, and DMARC to improve email deliverability and trust.
  • Monitor Reputation: Continuously monitor IP reputation using tools like Google Postmaster Tools and Microsoft SNDS.
  • Secure Systems: Ensure systems are secured to prevent compromises that can lead to spamhaus listings.

Key considerations

  • Address Misconfigurations: Check for and correct any misconfigurations on new IPs to avoid being listed.
  • Segment Clients: Segment clients based on sending behavior to protect the reputation of shared pools.
  • Consistent Volume: Maintain consistent sending volume to avoid erratic patterns that trigger spam filters.
  • DMARC Implementation: Implement DMARC to protect the domain from spoofing and unauthorized email sending.
  • Spam Trap Avoidance: Take steps to avoid spam traps, which can significantly damage sender reputation during warm-up.

What email marketers say

12 marketer opinions

Warming up a large number of new IPs on shared pools requires a multi-faceted approach to avoid Spamhaus listings and maintain a good sending reputation. Key strategies include gradual rollout with engaged subscribers, avoiding snowshoeing tactics, maintaining list hygiene, implementing proper email authentication, and consistent monitoring of IP reputation. Segmenting clients and isolating larger senders to dedicated IPs can further protect shared pool reputations.

Key opinions

  • Gradual Warmup: Gradually increase sending volume from new IPs to establish a positive reputation.
  • Avoid Snowshoeing: Refrain from spreading emails across numerous IPs, as it can be flagged as suspicious behavior.
  • Engaged Subscribers: Initially send emails to highly engaged subscribers who are likely to open and click.
  • List Hygiene: Maintain a clean and up-to-date email list by removing inactive subscribers and using double opt-in.
  • Email Authentication: Implement SPF, DKIM, and DMARC to verify email legitimacy and prevent spoofing.
  • Monitoring: Continuously monitor IP reputation using blocklist monitoring tools and services.
  • Segmentation: Segment clients based on sending behavior and reputation, assigning new IPs to low-risk senders first.

Key considerations

  • Spam Traps: Be aware of spam traps and take steps to avoid hitting them, as this can negatively impact your reputation.
  • Sending Volume Consistency: Maintain consistent email sending volume to avoid triggering suspicion from mailbox providers.
  • Dedicated IPs: Consider isolating large clients with high sending volumes to dedicated IPs to protect shared pools.
  • Blocklist Monitoring: Proactively monitor blocklists for IP listing to understand reputation as well as deliverability impact, if any.

Marketer view

Email marketer from Email Marketing Forum shares the gradual rollout strategy is critical. Start with a small percentage of your total sending volume and gradually increase it daily or weekly, while carefully watching your metrics.

13 Oct 2021 - Email Marketing Forum

Marketer view

Email marketer from Email Marketing Forum suggests to try to isolate larger clients to dedicated IPs. This ensures their email marketing practices don't impact the reputation of the shared pools for other clients.

15 Oct 2024 - Email Marketing Forum

What the experts say

7 expert opinions

Successfully warming up a large number of new IPs on shared pools, while avoiding Spamhaus listings, requires a focus on establishing a reputable sending behavior. This involves gradual IP warm-up using real traffic to engaged subscribers and ensuring proper system security. Furthermore, implement DMARC and actively monitor sending configurations for errors.

Key opinions

  • Blocklist Usage: Major email providers use blocklists to filter or block mail, making Spamhaus listing avoidance crucial.
  • Behavior Matters: Poor sending behaviors, such as snowshoeing, are the primary cause of blocklistings, not just spam traps.
  • Real Traffic Warmup: IP warm-up should involve real traffic to real recipients to establish a genuine sending reputation.
  • System Security: Compromised systems are a common cause of Spamhaus listings. Secure systems to prevent unauthorized spam sending.
  • Configuration Checks: Misconfigurations on new IPs can lead to listings. Regularly check configurations for issues.

Key considerations

  • DMARC Importance: Implementing DMARC is crucial to protect domain reputation and prevent unauthorized emails from being sent.
  • Gradual Approach: Avoid sudden spikes in email volume, instead gradually increase sending to maintain reputation.
  • Subscriber Engagement: Focus initial sending to engaged subscribers to positively influence IP reputation.

Expert view

Expert from Spam Resource explains that Spamhaus listings often stem from compromised systems sending spam, rather than intentional spamming. Securing systems is crucial.

26 Nov 2023 - Spam Resource

Expert view

Expert from Email Geeks explains that the described behavior looks like snowshoeing and spamtraps are seldom the direct cause of the listing - it's the poor behavior. Also explains that "warmup" isn't magic, it's about introducing providers to good behavior through real traffic.

5 Sep 2022 - Email Geeks

What the documentation says

4 technical articles

Successfully warming up new IPs on shared pools, while avoiding Spamhaus listings, requires close monitoring and gradual sending practices. Monitoring tools from Google and Microsoft provide reputation insights, while Spamhaus advises securing systems and preventing misconfigurations to avoid listings. Small volume sends to engaged users initially builds reputation gradually.

Key findings

  • Gradual Warm-up: Begin with small email volumes to engaged subscribers when warming up new IPs.
  • Engagement Tracking: Closely monitor deliverability and engagement metrics to adjust the warm-up strategy.
  • Reputation Monitoring: Use Google Postmaster Tools and Microsoft SNDS to monitor IP reputation.
  • Proactive Issue Resolution: Identify and address deliverability issues proactively to avoid impacting sending reputation.
  • Security and Configuration: Ensure IPs are not exhibiting suspicious behavior or misconfigurations to prevent CSS listings.

Key considerations

  • System Security: Check for open relays, malware activity, and compromised systems to maintain a clean sending environment.
  • Data Insights: Leverage the data from SNDS and Postmaster Tools to gain insight into your IP's standing.

Technical article

Documentation from Amazon Web Services states that when warming up a new IP address, start by sending small volumes of email to engaged subscribers. Gradually increase the volume over time, monitoring deliverability and engagement metrics closely to adjust the warm-up strategy as needed.

23 May 2022 - Amazon Web Services

Technical article

Documentation from Google Postmaster Tools explains that monitoring your IP reputation through tools like Postmaster Tools is crucial during IP warm-up. It allows you to identify and address any deliverability issues proactively before they impact your sending reputation.

15 Jan 2024 - Google

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