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How does domain reputation work with subdomains and FQDNs in email sending?

Michael Ko profile picture
Michael Ko
Co-founder & CEO, Suped
Published 21 Jul 2025
Updated 16 Aug 2025
8 min read
Understanding how domain reputation works, especially with subdomains and Fully Qualified Domain Names (FQDNs), is crucial for ensuring your emails land in the inbox. It's a nuanced area where a slight misstep can significantly impact your deliverability. When we talk about email reputation, it's essentially a trustworthiness score assigned by mailbox providers like google.com logoGmail and yahooinc.com logoYahoo Mail, dictating whether your messages go to the inbox, spam folder, or are rejected entirely.
This reputation isn't just tied to your main domain; it extends to every specific sending identity you use. Navigating this landscape requires a clear understanding of how each component contributes to your overall sender trustworthiness. Let's explore the specifics of how subdomains and FQDNs play a role in this delicate balance.

Fully Qualified Domain Names and subdomains

When we talk about email sending, a domain name usually refers to your primary web address, like example.com. A subdomain is an extension of that main domain, such as mail.example.com or news.example.com. Both are part of your domain hierarchy. A Fully Qualified Domain Name (FQDN) takes this a step further, referring to the complete domain name for a specific host on the internet. This includes all its parts, for example, server.mail.example.com. For email, the Return-Path (or MAIL FROM) domain is often an FQDN or subdomain established for bounce handling and other technical aspects of email sending.
Mailbox providers largely assign reputation to the FQDN or the specific subdomain used for sending, which includes the subdomain part. This means that em.customer.espsendingdomain.com would likely carry its own reputation separate from espsendingdomain.com. However, it's not always a completely isolated bubble. There's a concept of reputation flowing up and down the domain hierarchy. A very poor reputation on a subdomain can, to some extent, negatively impact the parent domain, even if it's not a direct one-to-one transfer. Conversely, a strong main domain reputation can give a new subdomain a small initial boost.
This means that while subdomains offer a layer of insulation, they are not completely decoupled from the primary domain. ISPs often aggregate reputation data, so a history of problematic sending on a subdomain could still hint at broader issues with the parent domain. For instance, Google Postmaster Tools allows you to track reputation for individual subdomains, but also aggregates data at the primary domain level. It's a dual approach to reputation assessment.

What is an FQDN?

A Fully Qualified Domain Name (FQDN) is the complete and unambiguous domain name for a specific host or computer on the internet. It specifies its exact location in the Domain Name System (DNS) hierarchy. It always ends with a period, although this is often omitted in common usage.
For email, the FQDN often refers to the MAIL FROM domain, which is used for bounce processing and other technical email flows. This is the domain that mailbox providers primarily evaluate for reputation when processing inbound mail.
Example FQDNplain
mail.yourcompany.com.

Strategic use of subdomains

One of the primary reasons to use subdomains for email sending is for reputation segmentation. By separating your email traffic onto different subdomains (e.g., marketing.example.com for campaigns and transactional.example.com for receipts), you can isolate the reputation risk. If your marketing emails accidentally trigger spam complaints or land on a blocklist (or blacklist), the transactional emails from a different subdomain are less likely to be affected. This is a key strategy for protecting your core brand domain.
However, this strategy comes with a caveat: volume. For a subdomain to build and maintain its own distinct reputation, it needs to send a sufficient volume of mail consistently. If you're a small sender or an ESP managing many small clients, each with their own subdomain, those individual subdomains might not send enough email to establish a stable reputation. In such cases, mailbox providers might default to judging the sending based on the parent domain's (or even IP's) reputation. For more on this, read how parent domain reputation affects subdomain deliverability.
This highlights a common challenge: balancing reputation isolation with the need for consistent sending volume. If a subdomain's volume is too low, its reputation information might be thrown away or considered irrelevant by ISPs, making it harder to establish a positive standing. It's often recommended to consolidate sending volume where possible for smaller senders or to use a well-maintained shared domain if individual subdomains cannot sustain sufficient traffic.

Sending from a root domain

Using your main domain like yourcompany.com for all email types.

Reputation impact

  1. Unified reputation: All email types (marketing, transactional) contribute to a single reputation score.
  2. Higher risk: A single issue, like a spam complaint spike, can jeopardize deliverability for all your email communications.
  3. Simpler setup: Fewer DNS records to manage, as all authentication points to one domain.

Sending from a subdomain

Utilizing separate subdomains like mail.yourcompany.com for different email streams.

Reputation impact

  1. Segmented reputation: Each subdomain builds and maintains its own sender reputation.
  2. Risk isolation: Problems on one subdomain (e.g., marketing) are less likely to impact others (e.g., transactional).
  3. Volume dependency: Subdomains need consistent volume to establish a strong independent reputation.

Authentication and blocklists

Email authentication protocols like SPF, DKIM, and DMARC are fundamental to how domain reputation is established and verified. SPF (Sender Policy Framework) checks if the sending IP address is authorized by the domain specified in the Return-Path (or Mail From) domain. DKIM (DomainKeys Identified Mail) uses cryptographic signatures to verify the sending domain. DMARC (Domain-based Message Authentication, Reporting, and Conformance) builds on both, allowing domain owners to specify how mailbox providers should handle emails that fail SPF or DKIM checks. For a deeper dive, review our guide to DMARC, SPF, and DKIM.
For authentication, DKIM often pegs to the domain found in the DKIM signature, which can be a subdomain. For example, a DKIM signature might use s1.domain.com for its d= tag. DMARC alignment then checks if the From: header domain aligns with either the SPF Return-Path domain or the DKIM signing domain. While these protocols check specific domains (often subdomains or FQDNs), the aggregate reputation can still influence how well your messages perform overall.
When you're dealing with email blocklists (or blacklists), it's important to understand that listing can occur at the IP address level, the subdomain level, or in some cases, even the main domain level. Using subdomains can help contain the damage if one specific sending stream gets blocklisted, preventing the primary domain from being affected. For more information, read our guide on what happens when your domain is put on a blocklist. Regular monitoring of your domain and subdomain reputation is essential to catch any issues early and prevent broader impact.

Maintaining overall domain health

Understanding how reputation aggregates across FQDNs and subdomains is key to effective email deliverability. While specific subdomains build their own reputation, there’s an undeniable connection to the parent domain. A poor reputation on a subdomain can signal broader issues to mailbox providers, potentially affecting the main domain over time.
Mailbox providers constantly evolve their filtering algorithms, and their assessment of domain reputation can be complex. They look at various signals including volume, bounce rates, spam complaints, engagement metrics, and authentication results across all sending domains and subdomains associated with your brand. Maintaining a strong, positive reputation requires consistent good sending practices across all your email streams.
For more information on how to manage your sender reputation, check out our guide on how email sending practices impact domain reputation.

Views from the trenches

Best practices
Always use dedicated subdomains to segment different email streams, such as transactional, marketing, and internal communications, to isolate reputation risks and manage deliverability more effectively.
Ensure each subdomain has sufficient and consistent sending volume to build and maintain its own independent reputation with ISPs.
Implement strong SPF, DKIM, and DMARC authentication on all sending domains and subdomains to verify sender identity and prevent spoofing.
Common pitfalls
Not using subdomains for different email types, which risks your main domain's reputation if any email stream incurs issues.
Creating too many subdomains that do not have enough sending volume to establish a credible reputation, causing ISPs to default to the parent domain’s reputation.
Neglecting to monitor subdomain reputations, leading to unnoticed blocklistings or poor deliverability that can eventually impact the primary domain.
Expert tips
Regularly audit your DNS records to ensure all authentication mechanisms are correctly set up for every FQDN you use for sending, as misconfigurations are a common cause of deliverability issues.
When dealing with new subdomains, always follow a careful warming-up process to gradually build a positive reputation before sending large volumes of mail.
Pay close attention to user engagement metrics on each subdomain; low open rates or high unsubscribe rates can quickly degrade reputation, even if other technical aspects are perfect.
Expert view
Expert from Email Geeks says that the reputation is almost always based on the entire domain, including the subdomain, which is referred to as the FQDN.
2023-03-23 - Email Geeks
Expert view
Expert from Email Geeks says that reputation exists for every FQDN and the parent domain, with reputation signals flowing both up and down the domain hierarchy.
2023-03-23 - Email Geeks

Key takeaways

In summary, domain reputation is a critical factor for email deliverability, and it's assessed at a granular level, typically per FQDN or subdomain. While subdomains offer excellent opportunities for isolating reputation risks and managing different email streams, their effectiveness hinges on consistent sending volume and proper authentication. A strong parent domain reputation can provide some initial benefit, but ultimately, each subdomain must earn and maintain its own trust with mailbox providers.
Effective management of your domain and subdomain reputation involves careful planning, consistent monitoring, and adherence to email best practices across all your sending entities. By understanding the intricate relationship between your main domain, subdomains, and FQDNs, you can optimize your email strategy for maximum inbox placement and protect your brand's sending integrity.

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