While some experts debate the direct impact, the overwhelming consensus is that omitting the unsubscribe link in plain text emails *can* negatively affect deliverability. The main concern is that users unable to easily unsubscribe might mark the email as spam, directly harming sender reputation and potentially triggering spam filters. Additionally, a lack of unsubscribe in plain text can negatively affect perceptions during review by postmasters or blocklist providers. Though HTML emails are more common, some clients still prioritize plain text, making its accessibility vital. Regulatory compliance (CAN-SPAM), accessibility best practices, and the ease of implementing the link further support its inclusion. The absence of a List-Unsubscribe-Post tag will also impact deliverability. Thus, while the impact may be indirect in some cases, including an unsubscribe link in plain text emails is generally recommended as a best practice to minimize spam complaints, maintain a clean list, ensure regulatory compliance, and protect sender reputation.
7 marketer opinions
Omitting unsubscribe links in the plain text version of emails can negatively impact deliverability. Several email marketers emphasize that while not always visible, some email clients prioritize plain text, and its absence can trigger spam filters. The missing link also harms sender reputation, as users are more likely to mark the email as spam if they cannot easily unsubscribe. Accessibility is a significant concern; ensuring all recipients, regardless of their email client, can unsubscribe is critical. Compliance with regulations like CAN-SPAM also necessitates a clear unsubscribe mechanism. In short, providing a plain text unsubscribe link is considered email marketing best practice.
Marketer view
Email marketer from Reddit shares that a missing unsubscribe link in plain text can definitely hurt deliverability. Spam filters often look for it, and users are more likely to mark the email as spam if they can't find an easy way to unsubscribe.
24 Aug 2024 - Reddit
Marketer view
Email marketer from Mailjet Blog explains that while the visible unsubscribe link is crucial, neglecting the plain text version can lead to deliverability issues. Some email clients prioritize the plain text version, and its absence may trigger spam filters.
26 Feb 2023 - Mailjet Blog
5 expert opinions
Experts generally agree that including an unsubscribe link in the plain text version of an email is important for several reasons. While some argue the direct impact on deliverability may be minimal since many users view HTML versions, omitting the link can lead to users marking the email as spam if they can't easily unsubscribe, thereby indirectly affecting deliverability. Furthermore, its absence could negatively affect perceptions if a postmaster or blocklist provider reviews the email. Considering its ease of implementation and the possibility of older systems rendering only the plain text, including the link is generally recommended as a best practice to avoid spam complaints and maintain sender reputation.
Expert view
Expert from Email Geeks doubts there's a direct deliverability effect from omitting the unsubscribe link in the plain text version, but warns that users unable to easily unsubscribe might report the email as spam. He suggests considering if recipients actually view the text/plain part and can report spam effectively, guessing this is unlikely as most use HTML. He then notes that not having List-Unsubscribe-Post could have a more significant impact as it's machine-detectable.
1 Nov 2024 - Email Geeks
Expert view
Expert from spamresource.com says it’s crucial to include unsubscribe options in BOTH HTML and plain text versions of an email. They state that omitting this link in one format or another can lead to increased spam complaints and negatively affect your sender reputation, ultimately impacting deliverability.
17 Aug 2024 - spamresource.com
3 technical articles
Email deliverability, according to RFC documentation and Google/Microsoft resources, hinges on minimizing spam complaints. While RFC standards emphasize the 'List-Unsubscribe' header, Google and Microsoft highlight how spam complaints directly harm deliverability to their users. Omitting unsubscribe links in plain text makes unsubscribing difficult, potentially increasing spam reports. Thus, even though plain text might seem less crucial, its lack of an unsubscribe link contributes to a higher spam complaint rate and consequently worsens deliverability.
Technical article
Documentation from RFC Editor specifies that while not directly related to plain text content, the 'List-Unsubscribe' header is crucial for one-click unsubscribe functionality, and its absence might indirectly affect deliverability due to increased spam complaints if users can't easily opt-out.
17 Dec 2021 - RFC Editor
Technical article
Documentation from Microsoft shares that the Smart Network Data Services (SNDS) tracks spam complaint rates. Higher rates indicate deliverability problems. The absence of an unsubscribe link in plain text versions contributes to this issue.
6 Mar 2022 - Microsoft
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