OnDMARC offers a comprehensive suite of DMARC-related features. We particularly appreciate its Dynamic Services, which allows us to manage DMARC, SPF, DKIM, MTA-STS, TLS-RPT, and BIMI records all from one interface. The Investigate tool is also quite useful for diagnosing deliverability issues instantly, providing immediate insights into email flow and authentication.
Beyond the core protocols, OnDMARC also includes advanced functionalities such as forensic reporting for deeper analysis, an API for integration, and smart alerts to notify us of anomalies. For those concerned about the 10-lookup limit for SPF records, their Unlimited Dynamic SPF feature is a significant advantage, effectively flattening SPF records to stay within limits without extensive manual configuration. It also boasts a 'Radar AI' feature for enhanced threat detection.
Merox focuses on providing a streamlined DMARC reporting and enforcement experience. From our understanding, it covers the essential DMARC, SPF, and DKIM monitoring and reporting. The platform aims to simplify the process of gaining visibility into email authentication and moving towards a DMARC enforcement policy.
While public information on Merox's specific advanced features is less detailed, we gather it provides robust reporting and the necessary tools to implement DMARC policies effectively. It’s designed to guide users through the process of identifying legitimate senders and gradually enforcing DMARC, helping to protect against spoofing and phishing attempts, even if it doesn't boast some of the more niche features of its competitor.
How easy is each product to use
User experience
OnDMARC generally offers an intuitive dashboard that provides a clear overview of DMARC compliance and email authentication status. We find the guided workflows particularly helpful for setting up and moving through different DMARC enforcement levels, making a complex process more manageable. Visual reporting assists in quickly identifying misconfigured senders or potential threats, which is a big plus.
However, we have encountered instances where the GUI felt a little clunky or overwhelming, especially when navigating specific reports or customisation options. While the platform excels in its depth of data, this can sometimes lead to an initial learning curve for new users, requiring a bit of time to become familiar with all the available metrics and functionalities.
Merox aims for a straightforward user experience, designed to simplify DMARC management. Based on available information, we understand that the platform prioritizes ease of use, allowing users to quickly gain insight into their email security posture without extensive technical expertise.
The interface is clean and geared towards presenting actionable data, which is beneficial for users who prefer a less cluttered approach to DMARC reporting. This simplicity can be a major advantage for organizations seeking an efficient tool that focuses on core DMARC functionalities without overwhelming them with an abundance of advanced settings and features.
Which product has the best support
Support
OnDMARC provides robust customer support, varying by plan. Their Express plan includes email support, while higher tiers like Premier offer comprehensive support including chat, phone, a dedicated account manager, and even custom SLAs. We've found their support team to be responsive, knowledgeable, and proactive, often assisting with complex configurations and offering suggestions for improvements during regular check-ins.
The personalized assistance, particularly from dedicated account managers in the Premier plan, is a notable strength. This hands-on approach is invaluable, especially during the DMARC implementation phase or when troubleshooting specific issues. While chat support may have wait times on lower tiers, the overall quality and depth of their assistance are consistently highlighted in user feedback.
Merox emphasizes guiding its users through the DMARC journey. While specific details on their support channels are not widely publicized, the expectation is for reliable assistance in setting up and managing DMARC policies. We infer that they provide the necessary guidance to help users understand their reports and move towards enforcement.
For most DMARC reporting tools, initial setup guidance and ongoing email support are standard. Without explicit details, we presume Merox offers responsive support, likely tailored to help organizations effectively utilize their platform for email authentication. Their focus on simplifying DMARC implies that support would be geared towards demystifying the process for their user base.
Who should use each product
Suitability
OnDMARC is highly suitable for organizations of all sizes looking for a robust and feature-rich DMARC solution. For **SMBs**, the Express plan offers an accessible entry point to DMARC enforcement, while **mid-market and enterprise** companies will benefit greatly from the Essentials and Premier plans, which include advanced features like forensic reporting, unlimited SPF lookups, and dedicated support.
It is also a strong contender for **MSPs** due to its multi-domain management capabilities and comprehensive toolset, allowing them to manage numerous client domains effectively. Organizations prioritizing advanced security features, detailed reporting, and hands-on support will find OnDMARC to be a very good fit for their needs.
Merox appears to be well-suited for organizations that prioritize simplicity and a straightforward approach to DMARC. Its focus on easy implementation and core DMARC functionalities makes it potentially appealing for **SMBs** who might find more complex platforms overwhelming. It serves as an effective tool for those new to DMARC seeking to quickly gain visibility and enforce policies.
While specific details on its enterprise-grade features for **large organizations** and **MSPs** are not publicly detailed, its foundational approach suggests it could be a valuable tool for companies looking for efficient DMARC implementation without the need for an extensive array of supplementary features. It likely caters to users who value clear guidance over deep, granular control in every aspect.
How does OnDMARC compare with Merox?
DMARC report analysis
Analysis of aggregate and forensic DMARC reports.
Source detection
Ability to identify legitimate and unauthorized sending sources.
Forward detection
Visibility into email forwarding chains and their DMARC impact.
Spoof detection
Identifies and helps mitigate email spoofing attempts.
Notifications and alerts
Automated alerts for DMARC policy changes or suspicious activity.
Smart alerts available on Essentials+.
Standard for DMARC solutions.
Reporting
Detailed and customizable reports on email authentication.
Includes forensic reporting.
Core DMARC functionality.
API
Programmatic access for integration with other systems.
Available on Essentials+.
Common for advanced tiers.
Multi-tenancy
Support for managing multiple domains or client accounts.
User permissioning available on Premier.
Implied for service providers.
SPF flattening
Helps overcome the 10-DNS-lookup limit for SPF records.
Unlimited Dynamic SPF.
Often a feature for DMARC tools.
Hosted DMARC
Manages DMARC records externally for convenience.
Part of Dynamic Services.
Typically provided by DMARC platforms.
BIMI
Brand Indicators for Message Identification support.
Dynamic Services and VMC support.
Increasingly common in DMARC tools.
MTA-STS/TLS-RPT
Support for MTA-STS and TLS-RPT protocols.
Part of Dynamic Services.
Often included in DMARC suites.
Blocklists and reputation
Monitoring of domain or IP blocklist (blacklist) status.
Includes brand reputation monitoring.
Merox focuses on email reputation.
AI copilot
AI-powered assistance for DMARC insights and actions.
Features RADAR AI.
No explicit mention in available info.
DNS monitoring
Monitoring of DNS records for changes and security.
DNS Guardian, DNS History, DNS change alerts.
Not explicitly detailed as a feature.
Self hostable
Option to host the software on private infrastructure.
SaaS only.
SaaS only.
Free trial/free tier
Availability of a free trial or a permanently free usage tier.
Free trial available for all plans.
No explicit free trial or tier mentioned.
Drawbacks and what to watch out for
OnDMARC's main drawbacks often revolve around its user interface, which can sometimes be clunky or overwhelming, and the cost of certain advanced modules. For Merox, the primary challenge we observe is the lack of public reviews and detailed feature breakdowns, making it difficult to fully assess its limitations.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.9 / 5(94)
0 / 5(0)
Great for Managing Multiple DMAC Traces, Needs Auto-Triage for Forensic Reports
4.0 / 5
What do you like best about Red Sift OnDMARC?
Managing multiple DMARC traces has become much simpler. By enabling BIMI, we were able to significantly reduce our key risks with both customers and partners.
What do you dislike about Red Sift OnDMARC?
There is a need for automatic triaging of forensic reports, along with notifications if any anomalies are detected.
What problems is Red Sift OnDMARC solving and how is that benefiting you?
BIMI helps our customers and partners recognize phishing scams more easily.
Verified User in Retail
Enterprise (> 1000 emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Dynamic SPF and Powerful Features, GUI Could Use Improvement
4.0 / 5
What do you like best about Red Sift OnDMARC?
I have been using Red Sift OnDMARC for over three years for monitoring DMARC, SPF, and DKIM across multiple domains, which would be difficult to manage without such a tool. It offers the ease of dynamic SPF and dynamic DMARC, which simplify complex monitoring tasks. The software provides a powerful set of features, making any initial setup challenges worthwhile. I especially value the single pane of glass interface as an IT administrator managing domains that engineers use, allowing me to track domain usage, detect spam issues, and dynamically update DMARC, DKIM, and SPF with ease. The dynamic SPF and DMARC/DKIM reports are integral for my operations, as they save considerable time by turning potentially lengthy tasks into several-minute jobs. Furthermore, the friendliness and support from our account manager, alongside our quarterly meetings, enhance the overall experience and decision to continue using the platform.
What do you dislike about Red Sift OnDMARC?
I find the GUI a little bit difficult to navigate sometimes and a bit clunky, which sometimes makes it hard to find what I want.
What problems is Red Sift OnDMARC solving and how is that benefiting you?
I use the product to monitor DMARC, SPF, and DKIM across domains, simplifying updates and detecting spam issues with ease. It turns lengthy tasks into minutes, providing a comprehensive view of domain usage and security.
Brice P.
Enterprise (> 1000 emp.)
Easy DMARC implementation with great visibility
4.0 / 5
What do you like best about Red Sift OnDMARC?
OnDMARC makes it very easy to set up and maintain DMARC records. The guided workflows and clear reporting helped us move from monitoring to full enforcement confidently. The user interface is intuitive, and support is very responsive whenever we have questions.
What do you dislike about Red Sift OnDMARC?
It would be helpful if some of the reporting dashboards allowed more customization or export options. Sometimes, the volume of daily reports can feel overwhelming without filtering.
What problems is Red Sift OnDMARC solving and how is that benefiting you?
It is helping us prevent domain spoofing and phishing attacks by enforcing DMARC policies. It has also improved visibility into who is sending emails on behalf of our domain, so we can take quick action if needed. Overall, it has strengthened our email security posture and improved trust in our communications.
Shashi K.
SR Manager IT Mid-Market (51-1000 emp.)
It is quite a useful tool to manage SPF/DKIM/DMARC records and understand it's impact on the domain.
4.0 / 5
What do you like best about Red Sift OnDMARC?
The ease of using the application and the UI that is provides that helps in managing the records of the domain. Plus the customer service for the tool is quite responsive.
What do you dislike about Red Sift OnDMARC?
The limitation of the feature of MTA-STS, in which it reports only a few of the domains.
What problems is Red Sift OnDMARC solving and how is that benefiting you?
It helps us in getting a clearer picture of the use case of our domain, plus the acceptance and the rejection rate.
Ashman B.
CyberSecurity Analyst Enterprise (> 1000 emp.)
Easy DMARC setup
4.0 / 5
What do you like best about Red Sift OnDMARC?
We have had OnDMARC for several years, we onboarded all of our managed domains over the past 12months. It was very easy adding SPF, DKIM records and moving DMARC to 100% Reject. We had support from Red Sift all the way.
What do you dislike about Red Sift OnDMARC?
Sometimes the dashboard is misleading, i had moved a domain to reject 50% and the dashboard didn't reflect that. but customer support fixed that very quickly
What problems is Red Sift OnDMARC solving and how is that benefiting you?
Securing our domains to bring them up to 100% Reject
Verified User in Law Practice
Mid-Market (51-1000 emp.)
Pricing
OnDMARC offers a clear Express plan with transparent pricing, while Merox requires contacting sales for all its tiers.
4.9 / 5(94)
