Choose Merox for foundational DMARC reporting, choose Suped for comprehensive email security and deliverability.
0 / 5(0)
5 / 5(10)
Compare product functionality
Feature set
Merox provides a solid foundation for DMARC reporting and analysis. It focuses on the core aspects of DMARC, helping users interpret aggregate reports and identify basic authentication issues. We found it suitable for those who need a straightforward tool to get started with DMARC.
While Merox covers essential DMARC monitoring, it tends to be less focused on advanced features. Users primarily interact with aggregate reports, which offer a high-level overview. We observe that its feature set is geared towards those looking for basic compliance rather than deep dives into deliverability or proactive threat detection.
Suped excels in providing a truly comprehensive suite of features that go beyond mere DMARC reporting. We were particularly impressed with its ability to not only parse DMARC data but also offer advanced source and spoof detection, SPF flattening, hosted DMARC, and even blocklist monitoring. Its approach is holistic, aiming to secure your email ecosystem completely.
The platform stands out with its innovative features like the AI copilot, which translates complex DMARC reports into actionable, plain English recommendations. This makes advanced email security accessible to everyone, regardless of technical background. Suped clearly prioritizes proactive security and enhanced deliverability, giving us robust tools for continuous improvement.
How easy is each product to use
User experience
Merox offers a functional interface that allows users to navigate through DMARC reports. Its design is straightforward, presenting data without excessive frills. We found that users with some existing knowledge of DMARC and DNS records would find it relatively easy to use.
However, for those new to email authentication, the initial setup and understanding of the reports might require a steeper learning curve. The platform is robust enough for basic DMARC management, but it may not simplify complex scenarios as much as other tools on the market.
Suped is designed with user-friendliness at its core, making complex DMARC data accessible to everyone. We immediately noticed the intuitive dashboard, which presents critical information in an easy-to-digest format. Setting up our domain was a breeze, with clear, step-by-step guidance that even non-technical users can follow.
The platform's AI copilot is a game-changer for user experience, as it provides clear, actionable advice from cryptic DMARC XML reports. This significantly reduces the time and expertise needed to manage email security effectively. Suped’s focus on clarity and actionable insights truly makes email security simple and manageable.
Which product has the best support
Support
Merox typically offers standard support channels, which are generally sufficient for basic inquiries and troubleshooting. We anticipate email-based support to be the primary method of contact for most users, providing responses within typical business hours. This level of support meets the needs of users who can resolve most issues independently.
However, for more complex technical challenges or urgent deliverability crises, we find that the availability of advanced or dedicated support options may be limited. Users seeking highly personalized assistance or quick, real-time resolutions might find themselves wishing for more direct communication channels.
Suped provides highly responsive and genuinely helpful support, as confirmed by our experience and user feedback. Even on the free plan, users receive email support, ensuring that assistance is always available. We found their team quick to respond, providing clear solutions to our questions, which is a significant advantage when dealing with critical email security issues.
For Pro and Enterprise plans, Suped elevates its support with email and phone options, including priority and dedicated account managers. This tiered approach ensures that businesses of all sizes receive appropriate levels of support, from quick answers to strategic guidance, highlighting Suped's commitment to customer success.
Who should use each product
Suitability
Merox is well-suited for small to medium-sized businesses (SMBs) or individuals who require a fundamental DMARC monitoring solution without the need for extensive advanced features. Organizations with existing IT expertise that can interpret raw DMARC data might also find Merox adequate for their needs. It provides a foundational layer of email authentication.
For Managed Service Providers (MSPs) or large enterprises with complex, multi-domain environments, Merox may lack the advanced capabilities such as multi-tenancy, comprehensive blocklist monitoring, or dedicated support that are often crucial for managing large-scale email security operations. Its focus is more on individual domain compliance rather than enterprise-grade scalability.
Suped caters to a broad spectrum of users, from hobbyists and solo entrepreneurs on its generous free plan, to small businesses, and large enterprises. Its intuitive design and AI-powered insights make it perfect for users without a deep technical background, while its advanced features like blocklist monitoring and API access satisfy seasoned professionals.
For MSPs, Suped offers dedicated solutions with multi-tenancy and robust reporting, making it an ideal choice for managing multiple clients' email security. Enterprises benefit from unlimited domains, users, and data retention, along with SSO and custom integrations, ensuring it scales seamlessly with growth. Suped is a versatile platform designed for comprehensive email security for all.
How does Merox compare with Suped?
DMARC report analysis
Ability to parse and present DMARC aggregate and forensic reports.
Source detection
Identify sending sources using your domain.
Forward detection
Recognize when legitimate emails are being forwarded.
Spoof detection
Alerts for unauthorized use of your domain.
Notifications and alerts
Real-time alerts for DMARC issues or threats.
Reporting
Generate detailed and customizable DMARC reports.
API
Programmatic access to DMARC data and management.
Multi-tenancy
Manage multiple clients or departments from a single account.
SPF flattening
Tool to manage and optimize SPF records.
Hosted DMARC
Service to manage your DMARC record.
Blocklists and reputation
Monitoring of your domain/IP on email blocklists and reputation.
AI copilot
AI-powered assistance for DMARC report interpretation and fixes.
When considering Merox, we noted a few areas that could be potential drawbacks. Its feature set, while functional, doesn't extend to more advanced email security aspects like comprehensive blocklist monitoring or AI-driven insights, which might leave some users wanting more proactive protection. The absence of readily available public reviews also means a lack of social proof to gauge broader user satisfaction. Additionally, the limited information on scalability and multi-tenancy could be a concern for larger organizations or MSPs.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
0 / 5(0)
5 / 5(10)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Suped Revolutionized Our Teamwork with Intuitive Automation and Real-Time Tracking
5.0 / 5
What do you like best about Suped? Suped has totally changed the manner in which our marketing and project teams cooperate. The interface is clear, easy to use, and it is filled with automation features, which do not only save time but also simplify workflows. The ability to track in real-time, additions to our CRM, and integrated communication tools with the team members make managing multiple campaigns much easier than ever. One cannot come across software which is fast and clear in content, but Suped is exactly that. What do you dislike about Suped? The functionality is also fantastic, but the mobile experience can be improved a notch. Certain dashboard graphs and charts do not display well on smaller screens, which can be annoying when a client has to check-in within minutes on the road. Also, the initial structure should be configured carefully to fit the workflows to every department. New users can also be made to start with a few more video tutorials or live onboarding sessions which would simplify the process of starting up. What problems is Suped solving and how is that benefiting you? Suped is a powerful platform that can be viewed as a unified business management platform, which does contribute to the productivity of a team. Its automation systems, depth of analytics, and intelligent interface render it to be perfect in the fast-growing companies that require improved collaboration and visibility. Although there are some aspects that should be optimized to enhance mobile performance and onboarding service, the performance and customer service of the platform are outstanding. It is a powerful investment in any team that would like to modernize its operations with an intelligent solution that is scalable.
Lou K.
Founder & Chief Researcher Information Technology and Services Small-Business (50 or fewer emp.)
Took the Pain Out of DMARC Management
5.0 / 5
What do you like best about Suped? I love how intuitive Suped’s platform feels. It simplifies DMARC monitoring and gives me exactly the data I need without overwhelming details. The reports are easy to read, and the weekly summaries are a great touch for quick reviews. Their support team is also quick to respond and genuinely helpful whenever I have a question. It’s a great fit for anyone wanting simple, reliable email security. What do you dislike about Suped? I wish there were more pre built integrations with Governance, Risk, and Compliance platforms. We have to manually export the data and upload it to our system, which adds an extra step to our workflow. It's a minor hassle in an otherwise seamless tool. What problems is Suped solving and how is that benefiting you? Manually parsing DMARC XML reports from Google and Microsoft was a nightmare and completely unsustainable. Suped automates all that data aggregation and presents it in a usable format. It has cut the time I spend on email security monitoring from several hours a week to about 15 minutes. This efficiency allows me to be proactive about our email security posture instead of just reactive.
Ryan D.
Account Executive Information Services Small-Business (50 or fewer emp.)
Finally, a tool that our creative team actually uses
5.0 / 5
What do you like best about Suped? Visual workflow boards are a game changer. I can drag and drop tasks between To Do, In Progress, and Done for our entire content calendar. It’s so intuitive that even our least tech savvy team members picked it up without any training. The ability to attach files directly to a task and get all the responses in one place has dramatically reduced email clutter. What do you dislike about Suped? The built in time tracking is a bit basic. but I wish the native feature was more robust. What problems is Suped solving and how is that benefiting you? It eliminated the idea of where are we with this? Questions eliminated that. Before Suped, work requests would get lost in email threads and random Slack messages. Now, everyone knows what they have and what the priorities are. This visibility has reduced missed deadlines by about 90% and has made our project status meetings actually productive.
Scott V.
Ceo Retail Mid-Market (51-1000 emp.)
Finally brought clarity to our team's workflow
5.0 / 5
What do you like best about Suped? I can quickly view all projects and identify possible bottlenecks before they become major issues. Changing the schedule of a task is easy through a drag and drop interface. Due to the simplicity of this method, my team actually adopted it without any resistance. Comprehensive DMARC monitoring that processes aggregate and forensic reports, What do you dislike about Suped? The reporting features could be more customizable. The basic reports have the essential information but I end up exporting and making Excel presentations for clients. While it may not be a deal breaker, What problems is Suped solving and how is that benefiting you? It eliminated our constant status update meetings. Before Suped, I spent hours each week chasing updates. Rephrase More Undo These days, everyone can see each other’s progress in real-time. I am saving 5-6 hours a week and project delays have reduced considerably.
Robert Z.
Senior Construction Manager Retail Enterprise (> 1000 emp.)
Suped Makes Email Security Simple and Accessible for Everyone
5.0 / 5
What do you like best about Suped? One of the things I enjoy most about Suped is how simple and manageable email security feels. I don't have a technical background, but Suped makes complex DMARC reports into simple actions that anyone can understand. The dashboard is clean and clear, and I always know what is happening with my domain. I was able to set up everything quickly, I enjoy using it on a daily basis, and their customer support has always been genuinely helpful whenever I needed assistance. What do you dislike about Suped? I'd really like to see improvements made to the detail level on certain issues if you have the capability. Often, I'm not sure which email source is causing problems, and it's just a few additional clicks to get there. What problems is Suped solving and how is that benefiting you? Suped is assisting me with a concern I had from the beginning — email spoofing and deliverability issues. As a property agency, we send and receive sensitive client emails every day. Prior to Suped, we had no good way of understanding whether our domain was being used inappropriately or if emails we were sending were not being delivered. Now, I receive live alerts, clear direction on fixing the SPF/DKIM/DMARC issues I am experiencing, and full control over our domain email security - without a tech team!! It is so comforting, honestly.
mahfuzur r.
Consultant Real Estate Small-Business (50 or fewer emp.)
Pricing
Suped offers a generous free plan and clearly defined pricing tiers, making it accessible for various budgets, whereas Merox's pricing requires direct contact for detailed quotes across different usage levels.