Email validation is crucial for maintaining a healthy sender reputation and achieving strong email deliverability. It involves verifying email addresses to ensure they are legitimate, active, and not associated with spam traps or invalid domains. While various tools offer real-time or bulk validation, a holistic approach combines these tools with sound data acquisition practices to prevent bad addresses from entering your list in the first place.
Key findings
Tool reliability: Kickbox and Neverbounce are frequently cited as reliable email validation services, offering statistically significant results. Kickbox, for example, provides features for both bulk and real-time validation.
Data privacy concerns: Concerns exist regarding the business models of some validation services, particularly those that might share or exploit user data, especially open and click data, across customers. This highlights the importance of choosing a vendor that prioritizes data protection.
Preventative measures: Many experts emphasize that if proper data acquisition practices are implemented from the start, the need for extensive email validation tools can be significantly reduced. This includes practices like double opt-in.
In-house checks: Basic pre-SMTP validation steps, such as checking for proper email formatting according to ISP rules (e.g., Gmail's local part requirements) and verifying MX records for domains, can be performed in-house at low cost. You can learn more about this in our guide on email validation on sign-up.
Vendor accountability: There are instances of validation companies involved in spamming operations or using fake websites, underscoring the need to vet vendors thoroughly. Further insights into selecting vendors can be found in our discussion about recommended email validation services.
Key considerations
Integration and cost: Consider how well a validation tool integrates with your existing ESP and its pricing model. Some tools are part of a larger platform, which might influence their suitability.
Real-time vs. bulk validation: Determine if your primary need is for real-time validation at signup or bulk list cleaning. Tools like Neverbounce offer real-time verification and analyze databases without upfront payment.
GDPR and data transfer: For businesses operating in the EU, GDPR compliance and minimizing cross-border data transfers are significant considerations when choosing a validation vendor.
Spam trap avoidance: Email validation helps identify and remove invalid addresses, including potential spam traps, which are crucial for protecting your sender reputation and avoiding blocklists.
What email marketers say
Email marketers often find themselves navigating a complex landscape of acquisition goals and deliverability best practices. While many acknowledge the utility of email validation tools, there's a strong consensus that these tools should complement, not replace, robust data collection practices. The discussion among marketers frequently revolves around balancing growth, cost-effectiveness, and maintaining list hygiene.
Key opinions
Preference for specific tools: Marketers frequently recommend Kickbox due to its perceived trustworthiness and integration capabilities. Neverbounce is also popular for its accuracy and user experience.
Concerns about business models: Some marketers express unease with validation services that might leverage customer data (e.g., opens, clicks) for their own benefit, citing privacy implications.
Proactive hygiene: Many marketers believe that if email collection practices are solid from the outset, the need for extensive third-party validation tools diminishes significantly. This aligns with broader email deliverability best practices.
Validation at sign-up: For growing companies, implementing real-time validation at the point of sign-up is a priority to combat high rates of fake or invalid emails, especially when double opt-in is not in use. This practice is crucial for preventing bad sign-ups.
Key considerations
Balancing acquisition with quality: The pressure for user acquisition can sometimes lead to practices that compromise list quality. Marketers must weigh immediate growth against long-term sender reputation and deliverability.
Understanding service limitations: Marketers should understand what validation services actually do (e.g., verifying syntax, domain, or hard bounces) and what they don't, especially concerning the use of engagement data.
Vendor due diligence: It is important to thoroughly research validation companies to ensure they are reputable and do not engage in questionable practices like spamming or using client lists for illicit purposes.
Impact on sender reputation: Using email validation, in conjunction with other deliverability practices, helps to prevent emails from ending up on a blacklist or blocklist, which can severely damage sender reputation.
Marketer view
Marketer from Email Geeks trusts Kickbox more than other validation services, citing problematic business models elsewhere. This sentiment underscores a desire for transparency and ethical operations within the validation industry.
02 Jul 2019 - Email Geeks
Marketer view
Marketer from Email Geeks highly recommends Neverbounce, noting its accuracy in reflecting actual bounce percentages, user-friendly interface, Privacy Shield Certification, and competitive pricing. They also appreciate Neverbounce's free database analysis feature.
02 Jul 2019 - Email Geeks
What the experts say
Industry experts hold nuanced views on email validation tools, often drawing a distinction between legitimate validation for data hygiene and practices that veer into unethical or abusive territory. Their insights often focus on the underlying intent and methodology of these services, emphasizing privacy, ethical data handling, and the long-term impact on the email ecosystem. Many stress that validation should supplement, not enable, poor list acquisition practices.
Key opinions
Ethical concerns: Experts highlight significant privacy implications when email validation services share customer data across clients or abuse SMTP protocols. Some business models are viewed as problematic due to these practices.
Legitimate use cases: The primary legitimate use for validation services is to outsource parts of the data collection process, specifically to ensure new entries are clean and safe at the point of entry. It's about proactive filtering, not 'list-washing'.
Avoiding list-washing: Experts strongly advise against using validation services for 'list-washing' or retroactively cleaning old, unengaged, or poorly sourced lists, as this can often lead to further abuse and harm sender reputation, increasing the likelihood of being on a blocklist or blacklist.
Beyond hard bounces: While hard bounces indicate invalid addresses, true validation goes beyond this, often involving checks for syntax, valid domains, role accounts, and even real-time engagement data, though the latter raises privacy concerns.
Key considerations
Differentiating legitimate from illicit: It is critical for legitimate email validation companies to clearly differentiate themselves from those engaged in spamming or unethical data practices, as the industry carries a history of abuse (e.g., the verification.io incident).
Pre-SMTP vs. SMTP checks: While pre-SMTP checks (syntax, MX records) are valuable, some validation tools may use SMTP-based validation, which involves attempting to connect to mail servers. This can have its own risks if not handled carefully.
Data security and privacy: When using third-party validation, ensure the vendor has robust security measures and privacy certifications (e.g., SOC 2 Type 2) to protect sensitive client data. This is part of maintaining a good sender reputation.
Comprehensive validation: The most effective validation approach combines automated checks for syntax and domain validity with a multi-faceted strategy, including verification of hard bounces and potentially even verification emails for confirmation.
Expert view
Expert from Email Geeks strongly advises caution regarding email validation services, noting that while there's limited scope for legitimate business, these technologies are frequently abused for illicit purposes. They emphasize the importance of using them responsibly.
02 Jul 2019 - Email Geeks
Expert view
Expert from Email Geeks suggests that the only valid reason to use email validation services is to outsource the technical aspects of data collection and entry point cleaning. They explicitly state that 'list-washing' (validating old, poor lists) is unacceptable.
02 Jul 2019 - Email Geeks
What the documentation says
Technical documentation and research papers consistently underline the foundational elements of email validation, from simple syntax checks to complex SMTP interactions. They emphasize that while tools automate these processes, understanding the underlying mechanisms is key to effective deliverability. The focus is on adhering to standards and ensuring that email addresses are not only correctly formatted but also genuinely active and able to receive mail.
Key findings
Syntax validation: The initial step in email validation involves checking if an email address conforms to RFC 5322 specifications for formatting. This includes correct placement of '@' and '.' characters, and valid characters in the local and domain parts. While RFC 5322 specifies the format, practical implementation often has nuances.
Domain validation: Verifying that the domain part of an email address exists and has valid MX (Mail Exchange) records is crucial. This ensures there's a mail server configured to receive emails for that domain.
SMTP checks: More advanced validation involves initiating an SMTP connection to the recipient's mail server to check if the mailbox exists without actually sending an email. This is a powerful, yet resource-intensive, method.
Role accounts and disposable domains: Documentation often advises identifying and filtering out 'role accounts' (e.g., info@, support@) and disposable email addresses, which can negatively impact engagement rates and sender reputation.
Key considerations
Bounce handling: Efficient processing of hard bounces is a core aspect of email hygiene. Invalid addresses should be suppressed immediately to protect sender reputation. This also ties into why emails go to spam.
Impact on deliverability: Maintaining a clean list through validation directly reduces bounce rates, prevents hitting spam traps, and avoids being listed on email blocklists (or blacklists), all of which are critical for good deliverability. For more, see our guide on how blacklists work.
Real-time vs. batch processing: Technical documentation often details the benefits and drawbacks of real-time API validation (for sign-up forms) versus batch validation (for existing lists), with real-time being ideal for preventing invalid data entry.
Domain reputation: Email validation contributes to a strong domain reputation. A high volume of invalid addresses can signal to ISPs that a sender has poor list management practices, leading to throttling or blocking. Google Postmaster Tools provides insights into your domain reputation.
Technical article
Documentation from Mailgun states that email validation is fundamental for maintaining a clean and functional mailing list, primarily by checking the syntax of each submitted email address to ensure it adheres to established standards. This process helps prevent sending to malformed addresses.
15 Apr 2024 - Mailgun Blog
Technical article
Documentation from DuoCircle advises that effective email validation involves not only checking formatting but also validating domains to ensure they are active and capable of receiving mail. Additionally, it stresses the importance of identifying and avoiding spam traps.