Apple's email infrastructure strategy, particularly concerning its primary user domain icloud.com, presents an interesting case study in Brand Indicators for Message Identification (BIMI) implementation. While many brands actively use BIMI to display their logos in inboxes, Apple employs a stub or declination to publish BIMI record on icloud.com. This contrasts with their approach for official communication domains like email.apple.com, which carry a full, valid BIMI record.
Key findings
Consumer vs. brand domains: Apple differentiates its domains, applying BIMI differently to consumer-facing domains like icloud.com compared to official sending domains such as email.apple.com.
Purpose of stub record: A stub BIMI record, or declination to publish record, explicitly signals that no brand logo should be displayed for that specific domain. This ensures specific domains do not display logos.
Valid configuration: This setup is a legitimate and compliant method within the BIMI standard to manage logo display, preventing unintentional branding.
Subdomain strategy: Apple successfully deploys full BIMI records on designated subdomains that are used for its official communications, showcasing a deliberate segmentation strategy.
Key considerations
BIMI importance: Brand Indicators for Message Identification (BIMI) is an evolving email standard that enhances brand visibility and trust in the inbox.
Authentication prerequisites: Implementing BIMI requires robust email authentication, including proper DMARC, SPF, and DKIM configuration.
Strategic implementation: Organizations should carefully plan which domains and subdomains will carry BIMI records to align with their branding and communication goals.
User profile vs. brand logo: For personal or consumer-facing domains, a brand might opt not to display a BIMI logo to avoid superseding user-defined profile pictures. You can learn more about general BIMI FAQs on the BIMI Group's FAQ page.
What email marketers say
Email marketers keenly observe how major brands like Apple manage their email authentication and branding. Their perspectives often revolve around the practicalities of BIMI adoption, including the strategic choice of which domains (main vs. subdomains) should carry brand indicators and how to optimize for different email types.
User experience priority: There's a shared concern among marketers about potentially overriding a user's chosen profile picture on personal domains if a brand logo is forced via BIMI.
Importance of alignment: Marketers frequently emphasize that proper DMARC alignment is non-negotiable for BIMI to display correctly, underscoring the foundational role of email authentication.
Phased rollout: A cautious, phased approach to BIMI implementation, starting with less critical domains, is often recommended to mitigate potential issues and measure impact.
Key considerations
Domain segmentation: Marketers must carefully segment their email sending domains to determine where BIMI provides the most value, especially in boosting brand recognition.
Impact on engagement: A consistently displayed brand logo through BIMI is believed to positively influence email open and click-through rates by fostering trust. See more on BIMI's benefits and requirements from Email on Acid's guide.
Monitoring performance: It is crucial to track key email metrics before and after BIMI implementation to assess its real-world impact on deliverability and engagement.
Evolving standards: Staying updated with the latest developments in BIMI and its adoption by various mailbox providers is an ongoing challenge for marketers.
Marketer view
Email marketer from Email Geeks notes that Apple utilizes BIMI on specific subdomains instead of all their domains, which is a common practice for large organizations to manage branding.
01 Jul 2024 - Email Geeks
Marketer view
Email marketer from Reddit indicates that they are keen to understand the deeper reasons behind Apple's choice for a stub BIMI record on icloud.com.
15 Jun 2024 - Reddit
What the experts say
Email deliverability experts offer deeper insights into Apple's BIMI record on icloud.com. Their analyses confirm the technical validity of a declination to publish record and explain the strategic rationale behind such a choice for a large provider managing diverse email domains.
Key opinions
Declination to publish: Experts affirm that the stub record on icloud.com is a perfectly valid declination to publish BIMI record, adhering to the official specification.
Consumer domain rationale: The consensus is that BIMI may not be appropriate for consumer domains like icloud.com, where users expect to see their own profile images rather than a corporate logo.
SPF analogy: The approach is likened to publishing a v=spf -all record to explicitly prevent SPF neutral results, demonstrating a clear policy.
Subdomain focus: Experts note that Apple's valid BIMI record on email.apple.com illustrates a targeted approach for official brand communications. You can learn more about other domains that publish BIMI records here.
Key considerations
Standard compliance: Even a declination record signifies compliance with the BIMI standard, showcasing a deliberate policy rather than an absence of configuration.
Brand consistency: Organizations must weigh the benefits of universal logo display against the potential disruption on consumer-focused domains. Mailgun discusses BIMI strategy.
Preventing unintended display: Explicitly declining BIMI ensures that brand logos do not appear where they are not intended, maintaining control over brand presentation.
Future adaptations: Experts continuously monitor how large mailbox providers, like Apple, evolve their implementation of new email standards and their impact on deliverability.
Expert view
Deliverability expert from Email Geeks suggests that consumer domains like icloud.com are likely not meant to have BIMI, implying a strategic choice by Apple to reserve it for official branding.
17 Aug 2024 - Email Geeks
Expert view
Deliverability expert from SpamResource comments that a null BIMI record, or one indicating declination, is a valid way for a domain owner to express no logo should be displayed.
20 May 2024 - SpamResource
What the documentation says
Official specifications and industry documentation provide the authoritative framework for understanding BIMI records, including the concept of declination to publish. This technical guidance confirms that Apple's configuration on icloud.com is fully compliant with the standard.
Key findings
BIMI assertion record: The BIMI standard, as defined in its assertion record specification, outlines precisely how domain owners can publish their desired brand indicators via DNS.
Declination record validity: The BIMI specification explicitly includes provisions for a declination to publish record (e.g., v=BIMI1;l=;a=;), which instructs mail clients not to display a logo. This is outlined in the IETF Draft for BIMI.
MTA/MUA interpretation: The documentation details how Mail Transfer Agents (MTAs) and Mail User Agents (MUAs) should interpret these BIMI records, including when a logo is explicitly declined.
Policy flexibility: Receiving organizations retain the autonomy to define their own policies for how they utilize BIMI data and display indicators.
Key considerations
Compliance with RFCs: Proper BIMI implementation relies heavily on strict adherence to relevant Request for Comments (RFCs) and active drafts, ensuring interoperability.
DNS record format: Understanding the precise syntax and structure for BIMI TXT records is fundamental for correct and effective deployment.
Verified Mark Certificates (VMCs): While not always mandatory for basic BIMI, a Verified Mark Certificate (VMC) is required for certain levels of logo authentication and can be validated using BIMI validation tools.
Open standard: BIMI is designed as an open standard to foster trust and consistent brand representation across the email ecosystem.
Technical article
Documentation from IETF Datatracker outlines that the BIMI Assertion Record in DNS provides a scalable mechanism for domain owners to publish their desired brand indicators for email display.
16 Feb 2022 - IETF Datatracker
Technical article
Documentation from BIMI Group Official Documentation states that BIMI allows an organization to publish a standardized DNS record containing a URL to a logo, which may require proof of ownership via a VMC.