Email deliverability can often feel like a complex puzzle, but what if it could be a game? Thinking outside the box for events and contests can transform daunting technical challenges into engaging, educational, and even entertaining experiences. These ideas can foster community, test skills, and provide practical insights for improving email sending practices.
Key findings
Practical challenges: Contests can simulate real-world deliverability problems, such as configuring DNS records (like SPF, DKIM, and DMARC) for successful email delivery or troubleshooting authentication failures. This hands-on approach offers valuable learning.
ISP interaction speed: Humorous contests could revolve around the speed of obtaining a remediation response from major ISPs like Microsoft or getting a Gmail support ticket resolved, highlighting common frustrations in the industry.
Reputation management: Events can focus on the challenge of improving sender reputation, such as a PTR record update rally to demonstrate the process of reputation resets with certain providers.
Safety and ethics: Ensure contests don't encourage practices that could harm sender reputation or violate acceptable use policies. Emphasize ethical sending practices.
Accessibility: Design events to be inclusive of various skill levels, perhaps with different tiers of challenges. Consider how these could integrate with deliverability guides for email marketers.
Prize motivation: The prize should be appealing, whether it's recognition, a desirable tool, or even the humorous remediation response from an ISP.
What email marketers say
Email marketers are often on the front lines of deliverability issues, dealing directly with the impact on campaign performance and ROI. Their insights into engaging events and contests tend to lean towards practical, often humorous, ways to tackle persistent challenges and share real-world experiences that resonate with their day-to-day struggles.
Key opinions
Humorous approaches: Many marketers find humor in the common frustrations of deliverability, suggesting contests around the speed of support ticket resolution or reputation resets from major ISPs.
Hands-on challenges: There's a strong desire for practical, hands-on challenges, such as configuring a new domain for email delivery or solving DNS authentication puzzles.
Team building potential: The proposed contest ideas are seen as potential team-building events, fostering camaraderie while tackling complex deliverability tasks.
Engagement boost: Marketers recognize that interactive elements like quizzes and contests are great for boosting engagement within an email marketing context itself, as well as at events, according to Mailmodo.
Key considerations
Relevance to daily tasks: Events should directly address or humorously reflect the real-world challenges marketers face, such as why emails fail.
Actionable takeaways: Even fun contests should offer actionable insights or reinforce best practices for email deliverability testing.
Mental health: Some marketers suggest that reframing frustrating experiences through humor can even offer mental health benefits.
Audience participation: Encouraging recipients to share feedback and participate in polls or surveys can gather valuable insights and boost engagement, a key practice for email marketing for events.
Marketer view
Marketer from Email Geeks suggests a contest where participants are challenged to quickly and accurately enter a Microsoft support ticket, highlighting the common hurdles of dealing with ISP support.
01 May 2024 - Email Geeks
Marketer view
Marketer from Email Geeks describes a desired contest where participants receive a domain and DNS host, then race to be the first to successfully deliver an email from it, emphasizing practical setup skills.
01 May 2024 - Email Geeks
What the experts say
Deliverability experts bring a deep technical and strategic understanding to the table. Their opinions on contests and events often highlight the fundamental aspects of email deliverability, emphasizing the importance of proper authentication, reputation management, and adherence to industry best practices.
Key opinions
Authentication fundamentals: Experts consistently point to correct SPF, DKIM, and DMARC configuration as non-negotiable foundations for inbox placement, suggesting contests could test this knowledge.
Reputation building: The importance of building and maintaining a positive sender reputation is a recurring theme, which could be challenged in scenarios where participants must improve a compromised reputation.
List hygiene: Cleaning email lists and avoiding spam traps are crucial for long-term deliverability, making email validation tools and practices a valuable contest topic.
Technical troubleshooting: Events that involve diagnosing complex deliverability issues or interpreting DMARC reports could be highly beneficial.
Real-world scenarios: Simulations should accurately reflect common challenges, such as handling blocklist listings or dealing with specific ISP policies.
Interactive learning: Beyond contests, events could include interactive workshops or live troubleshooting sessions to demonstrate problem-solving in real time.
Expert guidance: Having seasoned deliverability experts present and provide feedback during these events can significantly enhance the learning experience, as highlighted by Mailjet, emphasizing best practices in email marketing.
Expert view
Expert from SpamResource.com often emphasizes the critical role of proper authentication, like SPF, DKIM, and DMARC, in achieving good deliverability and avoiding spam folders.
01 May 2024 - SpamResource.com
Expert view
Expert from WordtotheWise.com frequently advises senders to meticulously manage their IP and domain reputation to avoid being listed on blocklists and ensure consistent inbox placement.
01 May 2024 - WordtotheWise.com
What the documentation says
Official documentation and research provide the backbone for understanding email deliverability. They outline the technical standards, best practices, and requirements set by internet service providers (ISPs), industry bodies, and regulatory frameworks. Incorporating these into contests ensures that learning is grounded in authoritative sources.
Key findings
Standard compliance: Documentation (like RFCs) defines core email protocols (e.g., DMARC, SPF, DKIM) that are essential for authentication and deliverability, which can form the basis of technical challenges.
ISP guidelines: Major ISPs (Google, Microsoft) provide postmaster tools and guidelines for senders to monitor performance and improve inbox placement, offering concrete metrics for contest success.
Regulatory requirements: Laws like the CAN-SPAM Act in the U.S. or GDPR in Europe dictate critical aspects of email marketing (e.g., opt-out mechanisms), providing compliance challenges for contests.
Reputation signals: Documentation confirms that engagement, spam complaints, and invalid addresses are key signals for sender reputation, which could be measured in deliverability games.
Key considerations
Accuracy: Contests involving technical standards should be meticulously accurate to ensure participants learn correct configurations for DMARC, SPF, and DKIM.
Up-to-date information: Email deliverability documentation evolves, so contests should reflect the latest guidelines, especially regarding Google Postmaster Tools and new ISP requirements.
Practical application: Beyond theoretical knowledge, contests should challenge participants to apply documentation insights to solve practical problems.
Reference access: Provide easy access to relevant documentation during contests to encourage participants to learn by consulting official sources, as emphasized by Bloomreach in their deliverability guide.
Technical article
RFC 7489 (DMARC) outlines that DMARC policies allow domain owners to indicate whether their email is protected by SPF and DKIM, and to request reporting on messages that fail authentication checks.
01 May 2024 - RFC 7489
Technical article
Google Postmaster Tools documentation details how senders can monitor their email performance with Google, including spam rate, IP reputation, and domain reputation metrics, which are crucial for diagnostics.