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Why are spammers using @gmail.com addresses for business outreach?

Michael Ko profile picture
Michael Ko
Co-founder & CEO, Suped
Published 10 Jul 2025
Updated 16 Aug 2025
8 min read
It seems counterintuitive, doesn't it? In an era where professional online presence is paramount, some individuals and groups engaging in business outreach are increasingly resorting to sending emails from generic gmail.com logo@gmail.com addresses. This trend raises a significant question: Why would spammers choose to operate from such a seemingly unprofessional and easily identifiable source for their business solicitations?
The common perception is that emails from a custom domain like @yourcompany.com are more trustworthy. However, a closer look at the tactics employed by these spammers reveals a calculated strategy aimed at circumventing modern email security measures, even if it means sacrificing an appearance of legitimacy. This approach is becoming more prevalent, especially with new sender requirements from major mailbox providers.

Why the shift to @gmail.com?

One primary reason for this shift is the evolving landscape of email filtering. Mailbox providers, especially large ones like Google, have significantly enhanced their spam detection capabilities for business-to-business (B2B) outreach originating from google.com logoGoogle Workspace (formerly G Suite) accounts. If a domain used for bulk outreach (or spamming) gains a poor reputation, emails from that domain are quickly blocked or sent to the spam folder. To bypass this, spammers adopt a disposable approach, using free @gmail.com accounts.
Creating a new @gmail.com account is free and relatively quick. This allows spammers to cycle through numerous addresses, discarding ones that get blocklisted (or blacklisted) and creating new ones. This practice is akin to a whack-a-mole game, where they continuously generate new sending identities to stay ahead of filters. While a custom domain builds long-term sender reputation, a @gmail.com address offers a quick, albeit short-lived, path to the inbox, especially for those who rely on high volume, low-quality sending. You can learn more about why your emails go to spam in Gmail.
Furthermore, there's a mistaken belief that @gmail.com addresses inherently carry the strong reputation of Google's sending infrastructure. While Google does maintain a robust reputation, individual @gmail.com accounts can still quickly accrue a poor sender reputation if they engage in spammy behavior. This miscalculation by spammers leads them to believe they can ride on Google's reputation coattails, often resulting in their @gmail.com emails quickly going to spam or being outright rejected. For businesses, delivery delays and spam placement issues can severely impact their outreach efforts.

The reputation trap

Despite the perceived benefits for spammers, using @gmail.com for business outreach is a short-sighted tactic. Mailbox providers, including Google, employ sophisticated algorithms that evaluate sender behavior, content, and recipient engagement. If an @gmail.com account sends a large volume of unsolicited emails, it will quickly establish a poor sender reputation, leading to lower deliverability or even a permanent blocklist (or blacklist) of the account.
The latest Googleand Yahoo sender requirements, particularly for bulk senders (over 5,000 messages a day), emphasize strong email authentication (SPF, DKIM, DMARC), low spam rates, and easy unsubscribe options. While these rules primarily target custom domains, the underlying principles of reputation management apply universally. An @gmail.com account engaged in spam will quickly be flagged, diminishing its short-term utility for spammers.
Furthermore, recipients are increasingly skeptical of generic email addresses for business communication. Emails from @gmail.com that claim to be professional business outreach often immediately raise red flags, leading to lower engagement rates and higher spam complaints. You can read more on how Gmail flags messages as suspicious if they have a low sender reputation.

Risks of using @gmail.com for business outreach

  1. Low trust: Recipients are less likely to trust emails from generic free addresses for professional inquiries.
  2. Poor deliverability: Accounts sending bulk unsolicited emails from @gmail.com will quickly be flagged, leading to emails going to spam or being blocked (also known as a blocklist or blacklist).
  3. Brand damage: Even if you’re a legitimate business using a free address, it can signal a lack of professionalism.
  4. Limited features: Free email accounts lack the advanced features, analytics, and control necessary for effective business email campaigns.

The implications for legitimate outreach

The rise of @gmail.com spam (or rather, low-quality mass outreach) means that legitimate businesses need to work even harder to differentiate themselves. The professional standard for business communication remains a custom domain. This reinforces brand identity and signals credibility. A dedicated business domain allows for proper email authentication protocols (SPF, DKIM, and DMARC), which are crucial for ensuring your emails are delivered to the inbox and not marked as spam.
Maintaining a healthy sender reputation for your own domain is more vital than ever. This involves sending relevant content to engaged recipients, monitoring your email lists, and promptly removing invalid or unengaged addresses. High spam complaint rates or bounce rates, even from a well-configured domain, can trigger filters and affect your deliverability. If your Gmail emails are ending up in spam, it might be due to a poor reputation, or even because your reply-to address is a Gmail address.
For legitimate senders, embracing best practices for email deliverability is the only sustainable strategy. This includes segmenting your audience, personalizing your outreach, and providing clear value in your communications. Focus on building genuine relationships rather than relying on volume-based tactics that cheapen your brand image. Tools like Google's Senders Guidelines provide valuable insights into what constitutes good sending behavior.

Protecting your inbox

For recipients, identifying and handling suspicious emails from @gmail.com addresses is critical. Always scrutinize the sender's actual email address, not just the display name. Look for signs of generic, non-personalized content, grammatical errors, or suspicious links. If an unsolicited business email comes from a free email provider, it's often a strong indicator that it might be spam or a phishing attempt. If you want to dive deeper into how to handle these kinds of emails, you can learn more about how to identify suspicious email addresses.
Robust email authentication (SPF, DKIM, DMARC) for your own domain is paramount. These protocols help mailbox providers verify that incoming emails from your domain are legitimate and have not been spoofed. Implementing a strong DMARC policy, for instance, instructs receiving mail servers on how to handle emails that fail authentication, significantly reducing the chances of your domain being spoofed by spammers or attackers.
Remember, proactive reporting of spam also helps improve filtering systems. When you mark an email as spam, you provide valuable feedback to the mailbox provider, helping them refine their algorithms to better detect and filter similar unwanted messages in the future. This collective effort is essential in combating the persistent tactics of spammers.

Factor

Legitimate business outreach

Spammer tactics using @gmail.com

Sender address
Uses a custom domain @yourcompany.com.
Uses free gmail.com logo@gmail.com addresses.
Email authentication
Properly configured SPF, DKIM, and DMARC records.
No custom authentication, relies on Gmail's default setup.
Content quality
Personalized, valuable, and relevant to the recipient.
Generic, unsolicited, often with grammatical errors.
Reputation management
Actively monitors sender reputation, list hygiene.
Burns through accounts once reputation is degraded.
Example DMARC record for your domainDNS
v=DMARC1; p=quarantine; rua=mailto:dmarc_reports@yourdomain.com; fo=1;

Views from the trenches

Best practices
Always use a custom domain for professional outreach to build and maintain strong sender reputation.
Implement SPF, DKIM, and DMARC for your domain to verify email authenticity and prevent spoofing.
Maintain clean email lists by regularly removing invalid or unengaged addresses.
Personalize your outreach and provide genuine value to reduce spam complaints and increase engagement.
Monitor your domain's sender reputation using tools like Google Postmaster Tools.
Common pitfalls
Using free email addresses like @gmail.com for bulk business outreach.
Failing to implement proper email authentication (SPF, DKIM, DMARC) for your sending domains.
Sending to unverified or purchased email lists, leading to high bounce and spam rates.
Prioritizing high volume over message quality and recipient relevance.
Ignoring spam complaints and negative feedback from recipients.
Expert tips
Proactively report suspicious emails to your mailbox provider to help improve filtering algorithms.
Educate your team on identifying phishing and spam attempts, even those from seemingly legitimate sources.
Leverage DMARC reports to gain insights into email authentication failures and potential abuse of your domain.
Regularly review your email content for 'spam trigger' words and overly promotional language.
Warm up new sending domains and IP addresses gradually to build a positive sending history.
Marketer view
Gmail has significantly improved its blocking of Google Workspace accounts for B2B outbound spam, which has led some individuals to switch to @gmail.com addresses for their outreach.
April 3, 2023 - Email Geeks
Marketer view
It is common to receive unsolicited emails to work accounts (O365) from @gmail.com addresses, often with generic or poorly formatted content.
April 3, 2023 - Email Geeks
While spammers might temporarily leverage @gmail.com addresses for business outreach due to perceived ease and to evade domain-specific blocklists (or blacklists), this strategy is fundamentally flawed and unsustainable. The sophisticated spam filters of today quickly identify and penalize such behavior, leading to poor deliverability and wasted effort. You can also explore our guide on why your emails go to spam and how to fix it.
For legitimate businesses and individuals, the takeaway is clear: professionalism, strong email authentication, and adherence to deliverability best practices are non-negotiable. Building a trustworthy sender reputation with a custom domain remains the most effective way to ensure your messages consistently reach their intended recipients, fostering genuine connections and avoiding the spam folder. Understanding how email blocklists actually work can further help your deliverability strategy.

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