To effectively manage email deliverability for ESPs, a multifaceted approach is essential. A well-structured IP network configuration is paramount, opting for larger IP ranges like a single /22 over multiple smaller ones to reduce maintenance and avoid being flagged as a snowshoe spammer. New IP addresses should undergo gradual warm-up with low initial volumes. Proper email authentication (SPF, DKIM, DMARC) and accurate reverse DNS configuration are critical. Monitoring IP and domain reputation using tools like Google Postmaster Tools is crucial for identifying issues. Sending practices should be refined by segmenting lists for relevant content, separating IP pools for transactional vs. marketing emails, and actively managing complaint rates by removing disengaged subscribers. Engagement based filtering makes engagement levels with emails very important, so maintain good engagement. Volume should be carefully managed, using one or two IPs for large sends (e.g., 500k emails daily), and feedback loops should be implemented to address complaints promptly. The fundamental goal is to maintain a positive sender reputation through consistent, legitimate, and well-managed sending practices.
7 marketer opinions
To optimize email deliverability, email service providers (ESPs) should prioritize maintaining a positive sender reputation through consistent sending volumes, low complaint rates, and proper email authentication (SPF, DKIM, DMARC). Key strategies include segmenting email lists to send relevant content, separating IP pools for transactional and marketing emails, warming up new IPs gradually with low initial volumes, and using dedicated IPs for greater control over reputation, especially for high-volume senders. Starting with a small range of IPs and expanding as needed is also recommended, alongside monitoring and managing complaint rates to maintain a healthy sender reputation and cleaning email lists regularly to remove disengaged subscribers.
Marketer view
Email marketer from StackOverflow explains that when warming up new IPs, start with very small sending volumes (e.g., a few hundred emails per day) and gradually increase it. Monitor the IPs in blocklist services and ensure you aren't appearing on any blacklists.
9 Sep 2022 - StackOverflow
Marketer view
Email marketer from SendGrid explains list segmentation helps to improve deliverability by sending relevant content to specific audiences. This reduces the likelihood of recipients marking emails as spam.
14 Apr 2022 - SendGrid
8 expert opinions
To optimize email deliverability, ESPs should prioritize a clean IP network configuration, including using a single /22 IP range instead of numerous smaller ranges to avoid being flagged as a snowshoe spammer. High email volumes (e.g., 500k daily) should be sent from a limited number of IPs (one or two). It is critical to address the underlying causes of complaints and unwanted mail as identified through feedback loops, as backoff modes indicate blocking for unwanted content. Engagement based filtering highlights the importance of maintaining good engagement and removing unengaged subscribers. Proper email authentication (SPF, DKIM, DMARC) and infrastructure setup are also paramount to avoid deliverability issues.
Expert view
Expert from Email Geeks answers that for sending 500k emails daily to Yahoo/AOL, one or two IPs should be used, not 10 or 50.
18 Sep 2024 - Email Geeks
Expert view
Expert from Word to the Wise explains that engagement-based filtering at mailbox providers greatly affects deliverability. Maintaining good engagement with your audience and removing unengaged subscribers helps improve placement in inboxes rather than spam folders.
17 Aug 2023 - Word to the Wise
4 technical articles
To ensure optimal email deliverability, documentation from various sources emphasizes key technical configurations. Gradual IP warm-up is essential for new IP addresses, building sender reputation over time. Setting up SPF records correctly authorizes IP addresses to send emails on behalf of a domain, preventing spoofing. Monitoring IP and domain reputation using tools like Google Postmaster Tools provides valuable insights into deliverability issues. Matching reverse DNS entries to the sending domain and using forward confirmed reverse DNS helps avoid blocks.
Technical article
Documentation from Microsoft explains that it's very important to make sure reverse DNS entries match the sending domain and that forward confirmed reverse DNS is used. Make sure the hostname in the banner matches what the reverse DNS shows or your emails will be blocked.
20 Feb 2024 - Microsoft
Technical article
Documentation from Google Postmaster Tools explains the value of using Google Postmaster Tools to monitor IP reputation and domain reputation. This provides insights into deliverability issues with Gmail users.
5 Jan 2025 - Google
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How are email bounce rates calculated and what is considered a good bounce rate?
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How do email volume and volume fluctuations affect deliverability and sender reputation?
How do ESPs manage IP pools and how does it affect deliverability?