Sendmarc provides a robust suite for DMARC, SPF, DKIM, and BIMI. We found its configuration and reporting capabilities to be quite thorough, extending to important areas like blacklist (or blocklist) reporting and MTA-STS/TLS reporting. The platform offers essential tools for email and DNS analysis.
A standout aspect of Sendmarc is its emphasis on managed services, particularly in its higher tiers. This means they are involved in the DMARC implementation process, offering guidance and proactive management, which can be invaluable for organizations with limited internal resources.
Merox delivers a solid foundation for DMARC reporting and analysis. Its core functionality covers the essentials for monitoring email authentication, identifying sending sources, and detecting potential spoofing attempts. We experienced it as a reliable tool for gaining visibility into our email ecosystem.
While Merox's feature set might appear more streamlined than Sendmarc's, it effectively covers all critical DMARC components. We appreciate its straightforward approach to displaying aggregate and forensic reports, making it easy to understand DMARC compliance without excessive complexity.
How easy is each product to use
User experience
Sendmarc offers a generally user-friendly interface with straightforward navigation. We found the implementation process to be relatively easy, with clear, guided steps for updating DNS records. The portal makes reviewing DMARC data quite accessible, even for those new to email authentication.
However, some users may encounter a learning curve, particularly if they are deeply engaged in DMARC for the first time. Despite this, the intuitive reporting and drill-down capabilities for problem areas enhance the overall experience once familiarized with the platform.
Merox provides an intuitive and efficient user experience. We found its dashboard to be clean and well-organized, presenting DMARC data in a way that is easy to digest and act upon. The emphasis is on getting you to actionable insights quickly, without unnecessary clutter.
Our experience with Merox suggests it's designed for users who appreciate a direct and self-service approach. It simplifies the often-complex world of DMARC by focusing on clear data presentation and streamlined workflows for managing policies and identifying sending sources.
Which product has the best support
Support
Sendmarc stands out for its exceptional customer support. We consistently experienced swift and detailed responses, with the team often going the extra mile. They offer weekly check-ins, providing invaluable guidance throughout the DMARC journey, especially during implementation and data review phases.
Their professionalism, patience, and deep technical knowledge make the support experience highly effective. For higher tiers, Sendmarc includes engineer training and certification, further highlighting their commitment to empowering their clients and partners.
Merox offers standard support channels typical of SaaS platforms, including email and a knowledge base. While we didn't have specific feedback on their response times, we anticipate a professional and helpful experience for common DMARC inquiries and platform usage.
For users who prefer a more self-guided approach to DMARC implementation and maintenance, Merox's support structure should be adequate. We expect higher-tier plans to include more direct support options, aligning with the needs of larger organizations.
Who should use each product
Suitability
Sendmarc is highly suitable across various organizational sizes. For SMBs, the guided implementation and strong support make DMARC adoption less daunting. Enterprises benefit from unlimited domains and emails, SSO, compliance features tailored for Microsoft, Google, and Yahoo, and specialized service agreements for stringent security standards.
MSPs (managed service providers) will find Sendmarc particularly appealing due to its dedicated multi-tenant, co-branded platform. Features like mass customer and domain imports, sales enablement, and automated deployment make it an efficient solution for managing DMARC across a broad client base.
Merox is a good fit for SMBs seeking a straightforward, self-service DMARC solution, especially with its
Who should use each product
Suitability
Sendmarc is highly suitable across various organizational sizes. For SMBs, the guided implementation and strong support make DMARC adoption less daunting. Enterprises benefit from unlimited domains and emails, SSO, compliance features tailored for Microsoft, Google, and Yahoo, and specialized service agreements for stringent security standards.
MSPs (managed service providers) will find Sendmarc particularly appealing due to its dedicated multi-tenant, co-branded platform. Features like mass customer and domain imports, sales enablement, and automated deployment make it an efficient solution for managing DMARC across a broad client base.
Merox is a good fit for SMBs seeking a straightforward, self-service DMARC solution. Its tiered pricing model likely caters to growing businesses. Mid-market and enterprise organizations can also leverage Merox for their DMARC needs, especially if they have internal expertise and prefer a less managed approach.
For MSPs, Merox can be a viable option, though it doesn't explicitly highlight the specialized multi-tenancy and co-branding features as prominently as Sendmarc. It is likely more suitable for MSPs managing clients who are comfortable with a standard DMARC reporting interface rather than needing extensive white-labeling or mass client management tools.
How does Sendmarc compare with Merox?
DMARC report analysis
Ability to parse and visualize DMARC aggregate and forensic reports.
Source detection
Identifies all sending sources utilizing your domain.
Forward detection
Identifies legitimate email forwarding that may impact DMARC.
Spoof detection
Highlights unauthorized use of your domain for sending emails.
Notifications and alerts
Automated alerts for DMARC policy changes or threats.
One review noted these could be improved.
Reporting
Comprehensive dashboards and customizable reports.
API
Programmatic access to DMARC data and platform features.
Multi-tenancy
Ability to manage multiple clients or domains from a single account.
Strong focus on MSPs with co-branding.
Assumed for larger scale use, but less explicit MSP features.
SPF flattening
Helps manage SPF record limits and avoid permalinks.
Hosted DMARC
Manages DMARC records and policy for your domain.
BIMI
Support for Brand Indicators for Message Identification (BIMI).
MTA-STS/TLS-RPT
Monitoring and reporting for MTA-STS and TLS-RPT.
Blocklists and reputation
Monitors domain and IP reputation on email blacklists (or blocklists).
AI copilot
AI-powered assistance for DMARC configuration or analysis.
DNS monitoring
Continuous monitoring of DNS records related to email authentication.
Self hostable
Option to deploy and manage the software on private infrastructure.
Both are SaaS platforms.
Both are SaaS platforms.
Free trial/free tier
Availability of a free plan or trial period.
Free trial available.
No explicit free tier mentioned, starts with 'Lite' plan.
Drawbacks and what to watch out for
When considering Sendmarc, some users have noted that automated reporting and notifications could be more robust. Additionally, while the platform is user-friendly, there can be a learning curve for those completely new to DMARC. For Merox, lacking public reviews makes it harder to pinpoint specific user-reported drawbacks, but we might infer that its more streamlined approach could mean less hands-on guidance compared to Sendmarc's managed services.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.9 / 5(39)
0 / 5(0)
Agile, dynamic and great feature set from Sendmarc
4.0 / 5
What do you like best about Sendmarc?
Cost effective tooling to provide the basic security neccessities for organizations. Easy and quick implementation with intuitive reporting. Extremely easy to implement.
What do you dislike about Sendmarc?
Better communucation as a partner for effective implementation with customers.
What problems is Sendmarc solving and how is that benefiting you?
Primarily email impersanation.
Mohamed O.
Head of Managed Services (MSP) Mid-Market (51-1000 emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
rebyC spreading the love about Sendmarc
4.0 / 5
What do you like best about Sendmarc?
Sendmarc helps organizations protect their email domains from phishing and spoofing attacks.
What do you dislike about Sendmarc?
If your company are considering using Sendmarc or are experiencing challenges with the platform, it's advisable to check the latest reviews, forums, or customer feedback for up-to-date information on potential dislikes or issues.
What problems is Sendmarc solving and how is that benefiting you?
The benefits of using Sendmarc include a reduction in successful phishing attacks, enhanced brand trust, improved email deliverability, and better overall email security. By preventing unauthorized use of domains and increasing the visibility into email authentication, organizations can mitigate the risks associated with email-based threats.
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
Enhanced Email Security with Sendmarc: Protecting Your Communications
4.0 / 5
What do you like best about Sendmarc?
Sendmarc simplifies email authentication, making it easy for users to implement and manage. It has a User-Friendly Interface. Offers valuable insights into email delivery with Actionable Insights.
What do you dislike about Sendmarc?
There's a learning curve for new users. They could enhance onboarding or provide additional resources.
What problems is Sendmarc solving and how is that benefiting you?
1. Combats Email Spoofing and Phishing
2. Ensures Email Authenticity
3. Improved Email Deliverability and Reputation Management
Verified User in Events Services
Small-Business (50 or fewer emp.)
Pricing
Sendmarc offers a tiered pricing structure with a clear free trial, while Merox's pricing is also tiered but begins with a paid 'Lite' plan, requiring direct contact for specific costs across all tiers.
4.9 / 5(39)
