Choose OnDMARC for extensive feature depth and established enterprise solutions; choose Send-Shield for a focused, cost-effective DMARC monitoring approach.
Send-Shield provides the fundamental DMARC monitoring and reporting capabilities necessary for basic email authentication. We find its strength lies in straightforward DMARC, SPF, and DKIM checking, ensuring domains are correctly configured and identifying initial sources of email traffic. The platform focuses on getting businesses to DMARC enforcement with a clear path.
While it includes automatic subdomain detection and proactive threat monitoring in higher tiers, we've noticed that advanced features like SPF flattening, BIMI, or MTA-STS are not explicitly highlighted in their offerings. It seems to cater well to organizations looking for a solid foundation in DMARC without overwhelming complexity.
OnDMARC stands out with a comprehensive suite of DMARC-related features, extending far beyond basic reporting. We appreciate its 'Dynamic Services' for managing DMARC, SPF, DKIM, MTA-STS, and BIMI, addressing common DMARC challenges like the 10-lookup limit with SPF flattening. The 'Investigate' tool is a powerful diagnostic asset for immediate deliverability analysis.
Its 'Radar' AI capabilities, forensic reporting, smart alerts, and integration with SIEM systems via Event Hub demonstrate a commitment to deep email security and threat intelligence. OnDMARC provides robust tools for monitoring DNS changes and brand reputation, making it a more all-encompassing email security platform.
How easy is each product to use
User experience
Send-Shield presents a relatively clean and direct interface. We found the setup process to be manageable, especially for those with some familiarity with DNS records. Its dashboards focus on key DMARC metrics, making it easy to see compliance status at a glance. The user journey is guided, which is helpful for those new to DMARC.
The platform aims for simplicity, which can be both a strength and a limitation. For users who prefer a less cluttered environment and direct access to essential DMARC data, it performs well. However, we note that advanced functionalities or deep dive analytics might require navigating through various sections, which sometimes feels less intuitive than dedicated advanced tools.
OnDMARC's user experience is generally robust, offering a wealth of information through its intuitive dashboards. We found the platform's guided workflows for DMARC setup and enforcement to be very effective, making complex processes more accessible. Its single-pane-of-glass interface, as noted by users, is beneficial for IT administrators managing multiple domains.
However, some users have reported that the GUI can sometimes feel a bit clunky or overwhelming due to the sheer volume of data and features. While powerful, new users might face a steeper learning curve initially, though the comprehensive insights and strong support generally mitigate this. We acknowledge the feedback regarding the volume of daily reports, which can feel overwhelming without specific filtering.
Which product has the best support
Support
Send-Shield offers tiered support based on its pricing plans. We observed that basic email support is available for the Starter plan, while Core and Plus plans include email and meeting support. For enterprise-level clients, Premium 24/7 support is provided, along with a dedicated account manager. This structured approach means that the level of support scales with the client's investment.
Based on our experience, the support is responsive for basic queries, but extensive guidance for complex DMARC implementations might be more aligned with their higher-tier offerings. The emphasis is on self-setup for smaller plans, with increasing assistance as you move up the tiers.
OnDMARC consistently receives high praise for its exceptional support. We've seen numerous accounts highlighting the responsiveness, knowledge, and proactive assistance from their support teams, including dedicated account managers for higher tiers. The support ranges from email to chat and phone support, depending on the plan, with custom SLAs for Premier clients.
Users frequently commend the regular check-ins, guidance through implementation, and overall partnership approach. Even with initial UI challenges, the strong support network helps users navigate the platform effectively. This emphasis on customer service makes OnDMARC a reliable choice for organizations seeking hands-on assistance throughout their DMARC journey.
Who should use each product
Suitability
Send-Shield appears most suitable for Small to Medium Businesses (SMBs) and organizations new to DMARC that require a cost-effective and straightforward solution. Its tiered pricing model with clear message caps and domain limits caters to those with predictable email volumes and a primary focus on achieving basic DMARC compliance.
For Managed Service Providers (MSPs), its scalability might be limited without multi-tenancy features explicitly designed for client management. Enterprise clients might find the feature set less comprehensive compared to competitors, particularly regarding advanced threat intelligence, deeper forensic capabilities, and extensive API integration. It's a solid choice for foundational DMARC management.
OnDMARC is exceptionally well-suited for Enterprise-level organizations and growing Mid-Market businesses that require advanced email security and compliance. Its comprehensive features, including dynamic SPF, forensic reporting, and SIEM integration, address complex DMARC challenges and proactive threat detection. MSPs would also find the platform highly beneficial due to its extensive domain management, user permissioning, and API access, allowing for efficient multi-client management.
The Express plan offers a cost-effective entry point for smaller organizations, making it accessible across various business sizes. However, its full power is truly unleashed for those with high email volumes and a need for deep insights and robust protection against sophisticated spoofing and phishing attacks. It caters to organizations that are serious about taking their email security to the next level, offering tools that go beyond simple DMARC enforcement to broader brand protection and deliverability optimization.
DMARC report analysis
Ability to process and visualize DMARC aggregate reports.
Core functionality across all plans.
Comprehensive visibility with detailed breakdowns.
Source detection
Identify legitimate and unauthorized sending sources.
Helps identify sending IPs and domains.
Clear insights into all email sending sources.
Forward detection
Identify emails forwarded by third parties.
DMARC reports provide this data.
Data includes forwarded email information.
Spoof detection
Identify and alert on attempts to spoof your domain.
Fundamental DMARC protection.
Integral to DMARC monitoring and threat intelligence.
Notifications and alerts
Receive automated alerts for DMARC policy changes or anomalies.
Proactive threat monitoring in higher tiers.
Smart alerts are a core feature for anomalies.
Reporting
Generation of various DMARC compliance and forensic reports.
Basic to analytical and enterprise reports.
Includes forensic reporting and customizable dashboards.
API
Programmatic access for integrating with other systems.
Not explicitly listed or available in their plans.
API access available in Essentials and Premier plans.
Multi-tenancy
Ability to manage multiple domains or clients from a single interface.
Monitors multiple domains, not explicit multi-client support.
Supports unlimited users and user permissioning for multiple domains/clients.
SPF flattening
Dynamic management of SPF records to overcome the 10-lookup limit.
Not explicitly offered as a feature.
Unlimited Dynamic SPF is a key feature.
Hosted DMARC
Service hosts and manages your DMARC records.
Provides a platform for DMARC management.
Offers Dynamic DMARC as part of its services.
BIMI
Support for Brand Indicators for Message Identification.
Not mentioned in their feature list.
Supports BIMI as part of Dynamic Services.
MTA-STS/TLS-RPT
Support for Mail Transfer Agent Strict Transport Security and TLS Reporting.
Not mentioned in their feature list.
Supports MTA-STS and TLS-RPT.
Blocklists and reputation
Monitoring of domain or IP blocklists and overall sender reputation.
Proactive threat monitoring includes reputation aspects.
Monitors brand reputation and provides Global IP Lookup.
AI copilot
AI-powered assistance for DMARC management and insights.
No explicit AI features are listed.
Features RADAR AI for advanced insights.
DNS monitoring
Track changes and health of DNS records.
Provides DMARC/SPF/DKIM checks but not broad DNS monitoring.
Offers DNS Guardian and DNS History, with change alerts.
Self hostable
Option to host the DMARC solution on private infrastructure.
SaaS solution, not self-hostable.
SaaS solution, not self-hostable.
Free trial/free tier
Availability of a free trial or a permanently free usage tier.
Offers a free trial for all plans.
Provides a free trial and an Express plan for low cost.
Send-Shield, being newer and perhaps less established, currently lacks independent reviews, which makes it challenging to pinpoint specific user-reported drawbacks beyond what is evident in its feature set, like the absence of advanced capabilities such as SPF flattening or robust API integration. OnDMARC, while highly praised, does have some recurring feedback regarding its user interface, which some users describe as clunky or overwhelming, and a desire for more customization in reporting options. We also noted a wish for more granular control over forensic report triaging and improved security dashboards.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
0 / 5(0)
4.9 / 5(94)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Great for Managing Multiple DMAC Traces, Needs Auto-Triage for Forensic Reports
4.0 / 5
What do you like best about Red Sift OnDMARC?
Managing multiple DMARC traces has become much simpler. By enabling BIMI, we were able to significantly reduce our key risks with both customers and partners.
What do you dislike about Red Sift OnDMARC?
There is a need for automatic triaging of forensic reports, along with notifications if any anomalies are detected.
What problems is Red Sift OnDMARC solving and how is that benefiting you?
BIMI helps our customers and partners recognize phishing scams more easily.
Verified User in Retail
Enterprise (> 1000 emp.)
Dynamic SPF and Powerful Features, GUI Could Use Improvement
4.0 / 5
What do you like best about Red Sift OnDMARC?
I have been using Red Sift OnDMARC for over three years for monitoring DMARC, SPF, and DKIM across multiple domains, which would be difficult to manage without such a tool. It offers the ease of dynamic SPF and dynamic DMARC, which simplify complex monitoring tasks. The software provides a powerful set of features, making any initial setup challenges worthwhile. I especially value the single pane of glass interface as an IT administrator managing domains that engineers use, allowing me to track domain usage, detect spam issues, and dynamically update DMARC, DKIM, and SPF with ease. The dynamic SPF and DMARC/DKIM reports are integral for my operations, as they save considerable time by turning potentially lengthy tasks into several-minute jobs. Furthermore, the friendliness and support from our account manager, alongside our quarterly meetings, enhance the overall experience and decision to continue using the platform.
What do you dislike about Red Sift OnDMARC?
I find the GUI a little bit difficult to navigate sometimes and a bit clunky, which sometimes makes it hard to find what I want.
What problems is Red Sift OnDMARC solving and how is that benefiting you?
I use the product to monitor DMARC, SPF, and DKIM across domains, simplifying updates and detecting spam issues with ease. It turns lengthy tasks into minutes, providing a comprehensive view of domain usage and security.
Brice P.
Enterprise (> 1000 emp.)
Easy DMARC implementation with great visibility
4.0 / 5
What do you like best about Red Sift OnDMARC?
OnDMARC makes it very easy to set up and maintain DMARC records. The guided workflows and clear reporting helped us move from monitoring to full enforcement confidently. The user interface is intuitive, and support is very responsive whenever we have questions.
What do you dislike about Red Sift OnDMARC?
It would be helpful if some of the reporting dashboards allowed more customization or export options. Sometimes, the volume of daily reports can feel overwhelming without filtering.
What problems is Red Sift OnDMARC solving and how is that benefiting you?
It is helping us prevent domain spoofing and phishing attacks by enforcing DMARC policies. It has also improved visibility into who is sending emails on behalf of our domain, so we can take quick action if needed. Overall, it has strengthened our email security posture and improved trust in our communications.
Shashi K.
SR Manager IT Mid-Market (51-1000 emp.)
It is quite a useful tool to manage SPF/DKIM/DMARC records and understand it's impact on the domain.
4.0 / 5
What do you like best about Red Sift OnDMARC?
The ease of using the application and the UI that is provides that helps in managing the records of the domain. Plus the customer service for the tool is quite responsive.
What do you dislike about Red Sift OnDMARC?
The limitation of the feature of MTA-STS, in which it reports only a few of the domains.
What problems is Red Sift OnDMARC solving and how is that benefiting you?
It helps us in getting a clearer picture of the use case of our domain, plus the acceptance and the rejection rate.
Ashman B.
CyberSecurity Analyst Enterprise (> 1000 emp.)
Easy DMARC setup
4.0 / 5
What do you like best about Red Sift OnDMARC?
We have had OnDMARC for several years, we onboarded all of our managed domains over the past 12months. It was very easy adding SPF, DKIM records and moving DMARC to 100% Reject. We had support from Red Sift all the way.
What do you dislike about Red Sift OnDMARC?
Sometimes the dashboard is misleading, i had moved a domain to reject 50% and the dashboard didn't reflect that. but customer support fixed that very quickly
What problems is Red Sift OnDMARC solving and how is that benefiting you?
Securing our domains to bring them up to 100% Reject
Verified User in Law Practice
Mid-Market (51-1000 emp.)
OnDMARC offers a more flexible, usage-based pricing structure with a notable free tier equivalent, while Send-Shield provides clearer fixed-price plans based on email volume, billed annually. OnDMARC's Express plan offers substantial value for up to 1 million emails monthly at a lower price point compared to Send-Shield's equivalent tiers.
0 / 5(0)
